Reviews
This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRichard Z
Date: 07/14/2024
Quality windows and sliding patio door.Professional sales, scheduling personal and installers.We highly recommend Thermo-Twin Windows.Thermo-Twin installed six Casement Windows1 0 years ago. The windows look and work as good as the day they were installed.Now we had Thermo-Twin installed a giant three section Double-Hung Tempered Glass Window 10 feet wide and 7 feet high the front of our house and a Garage custom size Sliding Patio Door 8 feet wife and 7 feet on our patio.We highly recommend Thermo-Twin Windows.
Thermo-Twin Windows
Date: 07/15/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your projects. We believe that employee ownership makes a difference in the quality of our products and services. We work hard to make sure you are pleased with the finished product. A repeat customer is one of the best recommendations of our company!Review fromJENNIFER K
Date: 07/12/2024
Thermo-Twin Windows recently completed a full-house installation of replacement windows at my house. From the Sales Associate to the final measurements to the Installers, the process was seamless. Everyone was the whom I interacted was professional and efficient.After the installation, I immediately noticed how quiet my house was and how it's maintaining cooler temperatures.I would highly recommend Thermo-Twin Windows.Thermo-Twin Windows
Date: 07/15/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee owners work hard to provide quality products and service to our customers in each step of your project. We are pleased that you are happy with the replacement windows.Review fromPatty S
Date: 07/11/2024
Professional, attention to detail and customer focused. Friendly professional staff through the entire process.Thermo-Twin Windows
Date: 07/15/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. We feel that employee-ownership makes a difference in our sales, customer service, installation, and quality of product. We are pleased that your experience was a good one.Review fromSteve B
Date: 07/09/2024
Thermo-Twin was a pleasure to do business with! From the initial appointment with ***, To the installation crew of ** and ******* who put their skills on full display removing,installing,and leaving a clean work area. I got quality windows, installed correctly, at a Great Price! Will not hesitate to call Thermo-Twin for any other windows or Doors that I may need.Thermo-Twin Windows
Date: 07/10/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Employee ownership makes a difference in what we do. From start to finish we work hard to provide a knowledgeable sales team, quality windows, and installation. We look forward to working with you on your next project!Review fromBarbara M
Date: 07/02/2024
Our installers did a great job. They were neat and cleaned up after they were done. They installed 5 double hung windows and showed us how to operate them. They did a great job! I would highly recommend them.Thermo-Twin Windows
Date: 07/08/2024
Thank you for choosing Employee Owned Thermo-Twin Windows. We have the best installers. We believe that being an employee-owned company makes a difference from start to finish in the quality of the windows and the service we provide.Review fromCatie B.
Date: 06/22/2024
Thermo-Twin was fantastic! I received 2 other quotes, but decided to choose this company because of the knowledgeable sales rep, great reputation of the company, and how nice and welcoming the team was at the Pgh Home and Garden Show. The entire process was easy, organized, and clearly communicated. I'm 100% happy with my product, and look forward to having more work done by this company in the future!Thermo-Twin Windows
Date: 06/28/2024
Thank you for choosing Employee Owned Thermo-Twin for your project. We work hard to make the process a good one from start to finish. We are very pleased to hear of your experience and look forward to working with you in the future!Review fromElaine W
Date: 06/19/2024
The men who came to install our two main doors and storm doors were very professional. They arrived on time, introduced themselves and got to work right away. They were very careful about not getting dirt inside my house and cleaned the floors with a sweeper. I had some concerns about my side door handle, and it was solved in no time at all. I was shown how to make sure the doors were closed and locked. I would recommend Thermo-Twin with great confidence that the job would be done professionally and on time.Thermo-Twin Windows
Date: 06/28/2024
Thank you for choosing Employee Owned Thermo-Twin for your project. Our installers work hard to treat your home with care. They do a professional job from start to finish. We are pleased that your project was completed to your satisfaction.Review fromJoe G
Date: 06/17/2024
Great people doing great work and selling a great product. Couldn't be happier with them.Thermo-Twin Windows
Date: 06/18/2024
Thank you for choosing Employee Owned Thermo-Twin for your project. We have great employees and it shows in all that they do from start to finish.Review fromGretchen S
Date: 06/11/2024
I had 12 windows installed in one day. The installers were courteous and asked me my opinion if needed. Super job with clean up as well. I would highly recommend them to anyone who needs new windows!Thermo-Twin Windows
Date: 06/13/2024
Thank you for choosing Employee Owned Thermo-Twin for your window project. With over 50 years in the window industry, we work hard from start to finish to ensure you have a quality product and installation. We are happy that you are pleased with the windows and installation.Review fromLinda L.
Date: 06/11/2024
Thermo-Twin replaced a patio door (one side swings open, other side stationary) with a sliding door with mini blinds. The door is great and the installation was perfect. I have no complaints and highly recommend this company.Thermo-Twin Windows
Date: 06/17/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. We are so pleased that you are happy with the door and installation. Our installers strive to make each project great from start to finish.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.