Reviews
This profile includes reviews for Thermo-Twin Windows's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
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Review fromMarcia L
Date: 08/14/2024
I had a full-house installation of Thermo-Twin windows in late winter of this year. Immediately I noticed that my home was much warmer on cold days, great evidence of the quality of their windows and expert installation! Now, I'm noticing this summer, even with it being very hot and humid in comparison to other summers, my electric cooling AC $costs$ have come down by over 1/3!! And the house is so quiet! Thermo-Twin employees were professional and courteous at every point of contact. The crew was efficient, kind, skilled, and cleaned up so well there was no trace of any old window material, not even a paint chip or nail, inside and out! Thank youThermo-Twin; I am very happy!Thermo-Twin Windows
Date: 08/28/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. We are so pleased that you have noticed the difference in your home, and you are pleased with the project. We work hard to make each customer's project a quality job.Review fromSara S
Date: 08/13/2024
I had a wonderful experience with Thermo-Twin from start to finish! I was very pleased that I was given all my options when we did the quote at the beginning and was able to pick something that was within our budget. The measurements were quick, easy and accurate. The installation team was kind, courteous and efficient in their work. I couldn't ask for more. The end result is also fantastic! I couldn't be happier!Thermo-Twin Windows
Date: 08/29/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. We believe that our employee ownership makes a difference in all that we do from start to finish. We are pleased to hear how happy you are with the end result.Review fromMark M
Date: 08/12/2024
We were in the market to replace our 32 year old ******** windows. After talking to friends of ours that replaced their windows with Thermo-Twin, we decided to call and request a quote to replace 14 windows and a patio door. The salesman came out and right off the bat I was very impressed with his knowledge of the product, as well as the installation process. There was no sales pressure because I believe the product he showed us and the warranty offered, sold itself! We shopped around and I can honestly say that this company offers a fair price and the warranty is second to none. We signed the contract that day!We received the call for the installation in the timeframe the salesman quoted us. The Thermo-Twin installation team arrived right on time. A crew of 5 window installers and an installer for the sliding glass patio door. The workers could not have been more professional, friendly and efficient. They did a great job cleaning up after themselves. You would not have know there were 6 workers performing work in our house when they left. They arrived at 8:00am and the job was completed by 1:00pm! I can't say enough about how efficient these guys were! Less than a week after our windows were installed, we received a call from Thermo-Twin. It was a courtesy call to make sure we were happy with our windows and the job that their workers had performed. They told us that if we ever have a problem or question, to give them call. Now that is something more companies need to realize is important to customers. To know that they care enough to make sure you are happy with their work after the job has been completed. Most companies only call you when they are trying to get your signature on a contract!We are very satisfied with the product, work, and professionalism provided by Thermo-Twin. This is an employee owned company, and I believe you can tell the employees take pride in what they do and the service they provide. We will recommend Thermo-Twin!Thermo-Twin Windows
Date: 08/29/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Your review says it all! We strive to give each customer this same experience with *************************. Being an employee-owned company makes a difference in all we we do. From the first phone call, the production of your windows, the installation process and completion, we take pride in all we do. We love to hear that customers are pleased with our work!Review fromAshlee F
Date: 08/12/2024
Sales representative was knowlegeable, prompt, and courteous. We did not feel pressured to buy and felt our questions were fully addressed. Pricing was transparent and fair. We were glad to choose a local, employee-owned company and every employee we spoke with was highly professional and friendly. Installation team was punctual, efficient, professional and left NO MESS! Easy process. Beautiful product Fantastic experience all-around.Thermo-Twin Windows
Date: 08/29/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. We are pleased to hear you had a fantastic experience. From start to finish, we work hard to give each customer a quality product and professional installation.Review fromMichelle G
Date: 08/08/2024
Very professional from beginning to end. The sales rep was very knowledgeable about the products and very helpful in picking out what we wanted. The installers were great. Cleaned up everything after they were done and got the job done in one day. I would highly recommend them.Thermo-Twin Windows
Date: 08/29/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Employee ownership makes a difference in what we do. From start to finish we work hard to provide a knowledgeable sales team, quality windows, and installation.Review fromLawrence P
Date: 08/06/2024
**** and ******* were very meticulous installing the windows in our addition and courteous.Thermo-Twin Windows
Date: 08/29/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our installers take pride in the work they do. From start to finish our employee-owners strive to give each customer the best quality window and installation.Review fromJacek F
Date: 08/03/2024
Thermo-Twin windows service , starting with the sale representative, through the installation crew was very professional in everything aspect. First , the price was reasonable, second , the crew showed up on time, They did wonderful job , cleaned up after themselves and finished the installation in half the days time. We would definitely recommend this company and we hope they will continue to have such good standards.Thermo-Twin Windows
Date: 08/05/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee owners take pride in doing a great job for every customer.Review fromSandy T
Date: 08/01/2024
Very professional installers, great customer support and knowledgeable sales staff. Just added a new front door and we are pleased with the install and the insulation that they added that our builder did not.Thermo-Twin Windows
Date: 08/02/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. From start to finish our employee owners work to give you a quality product and professional service. We believe that employee-ownership makes a difference in all we do.Review fromSkip B
Date: 07/25/2024
We used Thermo Twin twice. Last year they put in new windows and a new front door. They just put in a new back door for us in July. Their workers are true perfectionists and craftsmen who take pride in their work. You may get a lower price out there however in the long run you get what you pay for. The value Thermo Twin provides is worth it. My furnace and AC are not working as hard as it did before I had Thremo Twin put inThermo-Twin Windows
Date: 07/30/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. Our employee-owners are the best. We strive to do professional, quality work each and every time. We are happy you are pleased with the work they completed. We believe that employee ownership makes a difference in every phase of the project.Review fromMary P
Date: 07/24/2024
Thermo-Twin windows just installed my windows. I am very happy with my windows. From the sales person, the final measurement person, and the men who installed them. They are very professional, courteous and precise employees. The are very neat and clean up after installation. It was a pleasure to deal with them. My windows look great and are very easy to open and close and I when my AC is on I am not loosing any of the air conditioning, it stays in my house.Thermo-Twin Windows
Date: 07/30/2024
Thank you for choosing Employee Owned Thermo-Twin Windows for your project. With over 50 years experience in the window/door industry, our employee owners strive to give each customer the best from start to finish. We are happy that you are pleased with your installation.
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