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Business Profile

Legal Document Help

GoCertificates

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.19/5 stars

Average of 24 Customer Reviews

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Review Details

  • Review fromAmanda R

    Date: 09/18/2022

    I wish I could give zero stars. They took my money months ago and I never received my legal paperwork. They are a scam please don’t use them!!!!
  • Review fromManika W.

    Date: 09/07/2022

    DO NOT USE THIS BUSINESS THEY ARE SCAMMERS I PAID FOR MY BIRTH CERTIFICATE AND HAVEN'T RECEIVED IT YET! PLUS WHEN YOU CALL YOU'LL NEVER GET AN ANSWER! I WANT MY MONEY BACK ASAP!!!!!!!!
  • Review fromBrandon P

    Date: 09/06/2022

    I was in a rush to get my birth certificate. Now on Google this was one of the first ones to pop up. My license was expired so I had to show them Two other verifications that I was a resident. One was including a check with my information. This place is a total scam.
  • Review fromDes B.

    Date: 08/17/2022

    I needed a copy of my birth cert. The state vital statistics website recommends using www.vitalcheck.com, but when I pressed the "order" area online, GoCertificates popped up. I went with it, but the application process wasn't easy and they made me upload my FL driver's license, along with my credit card info. It has been a month and still have not received my birth cert from them. They charged me $35 on this. They do not get back to me as well when i call in and leave emails.
    I would like my money back on this and get this website shutdown for being bogus.

    GoCertificates

    Date: 08/18/2022

    The certificate was ordered on August 6th and we processed the order on our end on August 9th. Florida processes orders within 3-5 business days not counting shipping so the certificate should be arriving in the mail any day.

    The customer is required to upload a copy of their driver's license/state ID/passport in order to prove identity and is required by the state. We do not ever require a customer to upload their credit card information. The customer does have to enter their credit card information as payment for the certificate, but it goes through the payment processor and the credit card information is never stored on our website.

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