Reviews

Review Details

• Review fromDavid L

  Date: 04/20/2023

  I'm researching someone who died about 150 years ago, and they won't submit my request to Colorado until I provide proof of my blood relation. Ok, Genesis: the Begats. There's my damn proof of relation. This is absurd. VitalCheck has been no better. These are historical public documents which could in no way be used to steal an identity (SSNs didn't exist for nearly a century after my subject's death). I would caution everyone to not use either of these two awful middle-men. Just call the office you're needing documents from.

  GoCertificates

  Date: 05/01/2023

  We're sorry for the confusion about your order. We aren't able to process your order because the state office who issues the death certificates only have them available starting in 1900. You would need to contact the CO Dept. of Health-Vital Records Division at ************ to see if they can assist you on how to get a certificate before 1900. We've initiated a full refund since we are unable to issue the certificate.

• Review fromCartina W

  Date: 04/13/2023

  DO NOT USE THIS COMPANY! I never received the birth certificate I ordered and paid for. Never received a refund. I wish I had read the reviews before I ordered. Hoping this will save someone else from waisting their money. I wish I could give no stars because they are a scam.

  GoCertificates

  Date: 04/24/2023

  Does the customer have an order number? I tried to find an order in our system under the name and email address provided, but am not able to find anything.

• Review fromMary S

  Date: 04/13/2023

  After this Company receives your money. They send an email with a rediculous turnaround time!
  
  45 days..

  GoCertificates

  Date: 04/24/2023

  The 30-45 business day turnaround processing time is set by the Department of Public Health.

• Review fromDiamond D

  Date: 03/30/2023

  I ordered a birth certificate march 13th 2023 they website says 3-5 business days I never received it it’s been over 2 weeks now i will take it as far as in filing a lawsuit on whom ever is behind “Gocertificates.com” I went to my local DSS office and was gave this website on a piece of paper from a Employee that was servicing me at the office so with this being said it is pretty sad we have to go through this for a document and it’s sad how far people will go to scam people out of their money for certificates. The one star is so that I can write and send this interview get ready for a law suit in case because this just not right what so ever every one that was scammed don’t worry this company/website will be shut down pretty soon

• Review fromErol Y

  Date: 03/18/2023

  Their website implied they were a representative of the state and thus qualified to issue replacement birth certificates. This is not the case.
  
  The certificate received was incorrect as it did not match the information entered on their website. I have requested a refund that, so far I have not received.
  
  Recommend against using this company for any replacement certificate needs

• Review fromSierra U

  Date: 03/06/2023

  They are absolute thieves. I placed my order February 1st. On February 15th, it was sent to South Carolina. It is now March 1st. I clicked to check status and it read that I had to contact the state office. So I did. SC said they don't have my order. I called Go Certificates and of course I got a voicemail, how convenient for them! Do not use these people. They are thieves and you will NEVER get your certificates and they will never refund your money. They expect people to give them money for free. I guess no one taught them that's not how it works.

• Review fromcozett

  Date: 02/20/2023

  I do not recommend GoCertificates and wish they weren’t listed first as a vendor for Colorado. I have been very patient as I originally needed my birth certificate to renew my drivers license in person but luckily after months of frustration waiting for my birth certificate or any update from GoCertificates (which I never received) I was able to renew online without it. I wasn’t too worried because again it was listed on an official site but after seeing these reviews I regret not trying to get to the bottom of things sooner as this is clearly a scam. It’s hard to reach their customer support and just based off of the initial process it’s clear they just want to charge a fee and not actually provide the service that was paid.

• Review fromJessica M

  Date: 02/17/2023

  I am a Paralegal and DAR Registrar. I had two requests death certificate requests and provided the notarized letter request and necessary certificates showing lineage. I paid for both death certificates and an additional $40 to have both certificates sent to me by certified mail.
  In total I spent $103.48. I received one death certificate by first-class mail and a credit of $42.95 for the one certificate they were supposedly unable to provide me (all paperwork was the same for both death certificate requests).
  Please do not use this company. I wish I had read the reviews on this company before using them. I would recommend VitalCheck over this company, hands down.

  GoCertificates

  Date: 02/22/2023

  We will reach out to the customer directly.

• Review fromChristine M.

  Date: 01/23/2023

  It has been over 60 days that I paid for this service. I haven't recieved anything and I need it to secure an ID in Oklahoma. I requested my birth certificate from Colorado. SCAM VIBES! ITS SO SAD THESE DAYS IT SEEMS LIKE A LOT OF SCAMS! $30 O guess would add up over each person scammed. Disappointing

  GoCertificates

  Date: 01/24/2023

  I will contact the customer directly to let her know the status of her order.

• Review fromErica P

  Date: 11/08/2022

  This is a scam. The county (I’m in denver) website made it seem like this was THE way to obtain the birth certificate. after reading other reviews it must have just popped up. They ended up charging an extra $8 fee just to mail a form (i filled out online) and i guess a check (to the county) on my behalf. I haven’t even received the birth certificate I ordered 2 months ago. Instead i just received the form I filled out in the mail saying I need a signature, and have to mail that back. DONT USE THIS SCAM SITE. Literally go to the county website, print off a form, fill it out, and mail it in with the county fee. That’s all you have to do. This site preys on unsuspecting people and makes a quick buck for doing pretty much nothing. Hopefully I’ll get my birth certificate.

  GoCertificates

  Date: 11/08/2022

  I'm sorry for the issue with your order. It was not mailed to Denver, but directly imported into their system. The issue was that the signature was missing from the application and you should have been contacted by our company to ask you to sign it. The order was processed on our end without the signature which is why Denver sent you the form to sign and send back to them. A refund has been initiated on our end for you to receive a full refund. It will be credited back to the card you used when you placed the order.