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Business Profile

Security Guards

Allied Universal

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guards.

Reviews

This profile includes reviews for Allied Universal's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Allied Universal has 77 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Allied Universal

      161 Washington St Ste 600 Eight Tower Bridge Conshohocken, PA 19428-2083

    • Allied Universal

      801 S Fidalgo St Fl 2 Seattle, WA 98108-2613

    • Allied Universal

      320 Whittington Pkwy Ste 212 Louisville, KY 40222-4918

    • Allied Universal

      1520 Cecil B Moore Ave Phila, PA 19121-3493

    • Allied Universal

      4801 N Classen Blvd # 39 Oklahoma City, OK 73118-4616

    Customer Review Ratings

    1.21/5 stars

    Average of 78 Customer Reviews

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    Review Details

    • Review fromAziz A

      Date: 12/28/2024

      I wish I knew where to start. Basically I'm here to complain legitimately as a consumer. For weeks I've been harassed and discriminated against by a Allied Universal employee at the ************ in **************. Randomly this employee approached my car and told me I had to leave. When asked why he said two things that didn't make sense, one of the things he said was that I couldn't be there in my car and that **** drivers cannot stage there. When I asked the security employee why he said it was a new rule as of that very day. Even if that were the case I don't know of anyone who has a personal copy of the Mall rules. When I explained to him that I wasn't an **** driver he argued with me because I had an **** sticker on my old car which **** wouldn't even allow because of its age. Yes there's **** eats but the point is that I'm not an **** driver. Because of my relatively close residence to the mall I often go there and especially to pick up meds for my elderly mother and whatever else she needs.Nearly every visit to the mall in the daytime hours since my first encounter with this employee he drives up to my car immediately and tells me that I have to leave with no legitimate reasons. So I left without arguing however I did explain to him that there were hundreds of cars parked in the lot.The second time he approached my friends car who he himself was driving. When the security employee noticed me in the passenger seat he stopped his patrol car and turned around and approached the drivers side. Upon my friend,the driver rolling down the driver's door window the famous words were uttered from his mouth ( you guys have to go, you can't be here ). The security employee said nothing to the driver but instead talks directly to me and shortly after threatening to call the police.There isn't enough typing space to give full chain of events As a paying customer the police was called on me on Christmas day 2024.Harassment!! Harassment!! Discrimination!!
    • Review fromAshley S

      Date: 12/11/2024

      Ive worked for Allied Universal security systems for almost 2 years. I was a supervisor there and didnt get my backpay for when I was a supervisor when my accountant manager was gone. I called the corporate office. I got a hold of their hotline number and apparently my supervisor and his regional boss told them that they didnt have any recollection of me being supervisor while my boss was gone for two weeks doing interviews, So they got rid of the proof. There are other employees as well that are not receiving their overtime pay. So now Im speaking with a lawyer.
    • Review fromAnthony S

      Date: 11/25/2024

      Discrimination left and right, your safety is not their concern, they lie to you about everything including paying for your Guard Card and then take it out of your paychecks, they place you alone in locations where the closest site is 20 minutes away, they downplay situations where your safety is at risk. Absolutely horrible place to work
    • Review fromExton M

      Date: 11/10/2024

      My lady friend and I are long time walkers at the **********, which uses Allied. On Friday 11-8-24 we were told by some girl from the office, who was not even in uniform, we were not permitted in the mall till 9 AM. After years of coming here, we feel we were discriminated against as we are senior citizens. Security lets other walkers in to use the gym, young ladies in their 20's and 30's and they roam freely through the mall until their class begins, and nothing is ever said to them.
    • Review fromKy N

      Date: 10/27/2024

      Yeah Im not sure who this may help but I was set to start working here after talking to a ******* ***** my mind was immediately changed ! Hes rude combative and dont know how to speak to those whom hes bringing on to his team and making them feel you know welcoming of the job no it was the complete opposite. Im not so sure who his boss is but upon research and others complaints or reviews of this company the professionalism doesnt matter. I was warned various times before even processing with working for allied. Im sad because I really was thankful and appreciative of the opportunity but I refuse to work under verbal abuse that has been my life the past 6 years with different managers and its not heart warming at all. Knowing you have to go to work and defend yourself against whoever ! I know this probably wont change much but him as whatever roll he is , is very disheartening I dont know if he has children daughters at that but no man should ever speak to a female in the fashion he did me and probably others! I understand authority but there is a way you speak to people and a way of being professional he is NOT!
    • Review fromStormy H

      Date: 09/29/2024

      Well, Ive had two encounters in three days with these people, They are absolutely the second worst security service that they have an H-E-B is using them here in ******, ******! Ive been in ****** for eight years now and didnt have a problem until now. I went to HEB I was hungry and I ate my food in my car. I was resting after a very stressful legal discussion with law-enforcement-Internal affairs. These guys wont let you sit in your car even five minutes without harassing you. I realize theres a homeless problem in ****** however, discrimination should not be part of the equation! Fast-forward three days, I went to H-E-B and got a few items and had to go back in to return some items. I come back to my car with a splitting headache that started a little bit earlier than the day and progressively got worse. I take some medication and then one of these Allied Universal guys come and harass me yet again. I asked him not to shine the light in my face and told him what was going on, then he proceeded to ask me my name to harass me further. I declined. He was a complete and utter jerk! Their training needs to be improved greatly because he asks your name, but wont give you his. Their names are not large enough on their badges to see at any distance! I wish I could post photos here as well because I would. *** has hired the 2nd worst security company that there could possibly. I realize that its difficult being a security guard however when somebody is telling you that theres a health situation & waiting for it to resolve, they need to back off really quickly because theyre about to end up in a lawsuit. There needs to be a class action in my opinion! They need to give their names before asking anything, & they need to observe a whole lot better because they are piss-poor at their jobs from the encounters that I have had which is two to-many in three days. I mind my own business and they need to do the same, especially when nobody is doing anything wrong!
    • Review fromArnold T

      Date: 09/17/2024

      ZERO STARTS FOR THIS COMPANY OF ABSOLUTE ANIMALS.! I've left a review about this disgusting company before, they just continue to be absolute communist. I work at ******* in ***** ***** they provide security at that location. I'm going to have to call 911 on them if they try to lock me in there again. They think they have some kind of authority over people. The first time the supervisor, her name i found out after is ******* *****, locked me and a couple other people in there, because they lock the gate at 6pm and it was just after 6 by a couple mins, we were trying to leave to go home and had to walk about 9 hundred feet around to get to our cars after working there 11 hours that day on our feet all day. Something need to be done about these people they have no respect for people. How can they not be BBB accredited? After all these years I'm business, they don't answer to anyone. That need to change. ZERO STARS FOR THESE COMMUNIST.
    • Review fromJohnnika P

      Date: 08/12/2024

      I went through the entire hiring process. Passed everything, even got a the security license. I accepted a job offer two months ago and never got a call to pick up uniforms or to report to work. When I finally reached out I was told to do a walk in or reapply for an interview. I would never recommend this place to anyone. Poor lack of communication. Glad I never quit my prior job when I accepted that job offer.
    • Review fromLinda L

      Date: 08/12/2024

      Security guard to Site Supervisor I have not had a good experience with this company. I will be leaving the company soon but I wanted the better business bureau to aware that this company steals from their employees. Several of their employees havent gotten paid or their checks are incorrect. Apparently this has been going on with the **************** for awhile. Everyone that works for Allied Universal should complain about this company.
    • Review fromToni S

      Date: 08/07/2024

      Dont waste your time dealing with these people they are sooooooo unprofessional, and that big b**** with the bullet around her neck is so unprofessional. All of them are very unprofessional, thats why you always see a lot of BUMS working for them, the staff are BUMS!!!!! Dont deal with them !

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