Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Elevator Service

Stiltz Home Elevators

Reviews

Customer Review Ratings

4.72/5 stars

Average of 88 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda V

    Date: 01/09/2024

    The Stiltz Lift has made our lives so much easier. As we are older, we needed the ability to get to our large basement more easily than steep stairs. We installed a Stiltz Lift and moved our washer and dryer to a new basement laundry room. It's now easy to get to our woodworking shop, laundry room, bulk food item purchases, and storage items. No more lugging items up and down the stairs. Everyone who visits has to take a ride on our new Lift and marvel at how much easier it would be if they or a relative installed one.

    Stiltz Home Elevators

    Date: 01/10/2024

    Thank you for sharing how the Stiltz lift has made your life easier. We'd be more than happy to help your friends and family install one too!
  • Review fromDoug B.

    Date: 01/05/2024

    Ordered on 8 December and installed on 28 December. The installation crew, Tad Stoker and his sons, out of Blackfoot Idaho, were able to do it in one day. I wanted to reach my basement and this was the ideal way to do it.
    Highly recommend for boomers wanting to stay in their homes while aging.

    Stiltz Home Elevators

    Date: 01/08/2024

    Thank you for the review. It's great to hear about the quick turnaround on the project!
  • Review fromMargot S

    Date: 01/03/2024

    We love our elevator! It makes life much easier for an elderly person.
    Installing a Stiltz lift is much cheaper than moving into a one-story house.
    We are traveling a lot. We appreciate the fact that we can transport our heavy luggage with the elevator instead of lugging it up the stairs.
    Thanks to all the dedicated Stiltz employees!

    Stiltz Home Elevators

    Date: 01/04/2024

    We appreciate your review and for being a Stiltz owner. Enjoy your travels!
  • Review fromIgal Y

    Date: 01/02/2024

    We had an excellent installation of our Stiltz Elevator with the help of The main office in PA and the office in Las Angeles, Spencer Mike and the 2 lady's that did the installation. They office service in our are ( Los Angeles) is great, answer the phone or email on very short time and they are very nice. we having the Lift for more than a year, it has performed beautifully and we are very happy with it. My wife uses it constantly during the day to go between our first floor and the seconds floor . Heartily recommend Stiltz Elevator.

    Stiltz Home Elevators

    Date: 01/03/2024

    Thank you for your review and kind words about our partner in California. We appreciate you being a Stiltz customer.
  • Review fromFERNANDO S

    Date: 01/02/2024

    We live in California in a big house, over 2700 sq feet and when we realized it’s too much home for the 2 of us, we’re confronted with the moving dilemma, and realized that adopting the home to our future needs would be easier than moving. The lift idea came to fruition and for a fraction of the cost and disruption we enhanced and improved our home for years to come, without leaving 20 years of improvements and making this new house, our home. We still only use our elevator sporadically, maybe just once a week, but we know it’s there to carry heavy things up and down. It’s also a great ride for our 3 grandkids.

    Stiltz Home Elevators

    Date: 01/03/2024

    We love that you have got ahead of the game and installed the lift before your really need it. It's there for when you do and will also make a great dumbwaiter in the meantime!

    Thanks for the review and for being a Stiltz customer!
  • Review fromRic R

    Date: 01/02/2024

    Our Stiltz Duo Alta elevator has been an essential part of mitigating the mobility challenges we have. Our house in San Diego is a story and half above the street level. My wife has badly arthritic knees and handling the stairs between the garage and the house was a real problem. The elevator now allows her to get from parking to kitchen with ease. As for the installation itself, all good. Our installation contractor was "Aging in Place" in San Diego. They are an excellent and professional outfit that I would highly recommend. The elevator itself is great quality. We did have to get the installation team back once to adjust the stops, but rest has been smooth sailing. I highly recommend this product.

    Stiltz Home Elevators

    Date: 01/03/2024

    Thank you for your review and kind words. It's great to know you had an excellent experience with our partner in San Diego!
  • Review fromCharles W

    Date: 01/02/2024

    The only reason I didn't give 5 stars is the $395 fee for "servicing" a normally functioning lift.
    I have the Duo and use it to get to my art studio, as the existing spiral stairwell was designed
    for a dwarf (I'm 6' 190#). The service fee aside, I am very happy with this elevator.
    CWW
    San Diego, CA
  • Review fromThelma C

    Date: 12/28/2023

    I just love my Stiltz Lift! I was recently diagnosed with Parkinsons disease, and stairs pose a problem for me. I love my 2 story home and don’t want to even consider moving. A friend asked if I had ever considered putting in an elevator. We checked it out and not only was that super expensive but they said it would take 5 months to complete the job! Another friend told me she had seen the Stiltz ad in a magazine and that i should check it out. So we did and the rest is history. It fits nicely in a closet in my husbands office and when the door is shut, you would never know it’s there.

    Stiltz Home Elevators

    Date: 01/03/2024

    Thank you for your review. We're delighted and privileged to be a part of making your home more accessible.
  • Review fromClarence G

    Date: 10/26/2023

    We are very happy with our elevator. It works very well.
    We especially like the plexiglass walls as there is no feelings of confinement.
    Over all very happy.

    Stiltz Home Elevators

    Date: 10/30/2023

    Thank you for your review and for putting your faith in Stiltz.
  • Review fromFelix B

    Date: 10/19/2023

    We've had our lift for a few weeks. It is great. Very quiet, takes up little space in our small Condo. We will now be able to remain in place.

    Stiltz Home Elevators

    Date: 10/19/2023

    It's great to know you were able to take advantage of the lift's small size for your condo. Thank you for being a Stiltz customer.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.