Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 6,050 Customer Reviews
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Review fromHoward L
Date: 05/23/2025
It took 3 hours of phone calls and 2 visits to a Consumer Cellular store 20 miles from my home to finally have our new service.The technicians at the store were great, especially Yasir.Hopefully, all will be well using Consumer Cellular going forward.
Consumer Cellular
Date: 05/24/2025
Our U.S. Based customer support is always here to help; thank you for your feedback!Review fromTammie M
Date: 05/23/2025
Very helpful with the transfer from AT & T. The insteructions were clear and easy to follow.Consumer Cellular
Date: 05/24/2025
We are pleased to hear the the transfer process was quick and easy. As always, our U.S. based customer support is here to help. Thank you for your feedback!Review fromBonnie J
Date: 05/23/2025
Very nice phone still learning how to use it different than the one I had before but I feel it's going to be easy to useConsumer Cellular
Date: 05/24/2025
We are so glad to hear that you like your new phone. Thank you for your review, ******!Review fromJohn M
Date: 05/23/2025
Switching to Consumer Cellular was fast and easy. Everyone was very helpfull.Consumer Cellular
Date: 05/24/2025
Our U.S. Based customer support is always here to help; thank you for your feedback!Review fromMiriam R
Date: 05/23/2025
The customer service *** was wonderful, she answered all my questions. I am so glad I called she was able to set me up quickly.Consumer Cellular
Date: 05/24/2025
We are so glad to hear that she was able to answer all of your questions. Thank you for your review, ******!Review fromJean J
Date: 05/23/2025
Always have fast service, receive phone in less then a week. Good communication and east to set up. Phone price is reasonable compare to other companies and monthly rate is great.Consumer Cellular
Date: 05/24/2025
We love hearing that! We do our best to ensure our customers have the best service, prices and experience. Thank you for choosing Consumer Cellular.Review fromDennis G
Date: 05/23/2025
Excellent on phone setup. Transfer went well with all our initial questions answered.Consumer Cellular
Date: 05/24/2025
We are so glad to hear that everything went well! Thank you for your review, ******!Review fromJasmine G
Date: 05/23/2025
**************** was really nice and patient with us setting up a new line.Consumer Cellular
Date: 05/24/2025
We are so glad to hear that you had a great experience! Thank you for your review, Jasmine!Review fromBetty B
Date: 05/23/2025
Always the best. I upgraded a phone on line. The whole process went smoothly. The new phone arrived timely and I am very happy with it!.Consumer Cellular
Date: 05/24/2025
Our U.S. Based customer support is always here to help; thank you for your feedback! Enjoy your new phone!Review fromDavid K
Date: 05/23/2025
Target customer service is horrible. Cicero store is not staffed, I went to ***** the clerk did a fair job.Consumer Cellular
Date: 05/24/2025
We value our customers, and we want you to have the best experience with our service. We appreciate all of the feedback you share.
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