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Business Profile

Auto Appraiser

AutoLoss.com

Reviews

Customer Review Ratings

4.33/5 stars

Average of 155 Customer Reviews

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Review Details

  • Review fromStephanie C

    Date: 07/15/2024

    ****** at AutoLoss was extremely helpful and informative when I was navigating the process of trying to recover the diminished value of my vehicle. I recommend them highly!
  • Review fromMichael B

    Date: 07/09/2024

    I was at my wits end , dealing with progressive insurance. Auto loss provided me with the tools to argue my case and quantify my loss. I hope I never need this service again but I am glad to know they are there .
  • Review fromHuma M

    Date: 06/27/2024

    I had very bad experience in dealing with ****** at Autoloss.com. 1) She didn't recover on my DV claim for more than what was originally promised 2) I netted $2,220 (after paying all the fees for ****** at Autoloss.com and the Umpire for finalizing the decision). I was offered $2,386 in DV claim by my insurance company before even I hired ****** at Autoloss.com for better recovery.3) Poor Negotiation - ****** at Autoloss.com didn't take any interest in negotiating my DV claim with the ***************** Appraisal Service. I had to reach out to the appraiser hired by ***************** to get the latest on the status. The appraiser told me on several occasions that he is waiting for ******'s email response. Even I didn't get any response from ************************* (****) when requested for a prompt response to ***************** Appraisal service.4) Poor and complete Lack of Communications - You will never hear her voice after the first call when she collects the service fees and promise you for the better recovery than what you have been offered by ***************** DV Claims Adjuster. She will not even respond to your emails on time. If you call her then answering service will pick up the call but would never connect you with ****** or have her call you back 5) This was my first experience with DV claims and would never suggest to hire Autoloss.com for help. Hire someone locally whom you can meet personally or someone who cares for their clients by responding to their emails and/or phone calls.All the best ??
  • Review fromM.D. B

    Date: 06/18/2024

    Ms. ****** was very deliberate in her evaluation of my claim and provided a detailed description of the step by step process, to go along with the professional independent appraisal. The insurance company initially offered only 10% of the Diminished Value of my 2023 ***** Ridgeline. After receiving the independent appraisal from AutoLoss, the Diminished Value was recalculated to cover 95% of the AutoLoss Appraisal. Amazing service and professional operation! I would not hesitate to use them again or recommend to others. ****************************, *******
  • Review fromNeal M

    Date: 06/11/2024

    Autoloss was very effective, steadfast, and knowledgeable about my claim and situation. I would recommend them if the insurance company is giving you the runaround about your claim.
  • Review fromHeather M

    Date: 06/01/2024

    I was told to file a DV claim and didnt know where to start. I called a few places that were not very impressive, but finally found ****** and felt very confident with what she had to say. I could tell she knew what she was doing and not only helped us write up an excellent very professional report but also gave us a user manual and all the tools to help us deal with the insurance companies. It was because of her I didnt completely lose my A** on the value of my car after I had been through the ringer trying to get it fixed. Thank you ******! I will only be recommending you. She is worth every *****!
  • Review fromMichael P

    Date: 05/31/2024

    100% FIVE STAR REVIEW. Staff was extremely knowledgable, helpful, and courteous. They were extremely prompt with responding to my call and emails. Guided me threw the process effortlessly. The value gained on the settlement was well worth the upfront cost. Thank you! Thank you! Thank you!
  • Review fromKenyett M

    Date: 05/31/2024

    ****** at Autoloss was great in helping me recover more money for my 2022 ***** Accord that suffered severe structural damage. ****** was great from the start of the process to the end!!! I highly recommend her services and her company!!!
  • Review fromLauren F

    Date: 05/30/2024

    ****** was awesome. The insurance company went from saying it wasn't covered to offering me over 5k.
  • Review fromAriel R

    Date: 05/22/2024

    ****** was a pleasure to work with, everything was quick and efficient. Communication was excellent. I highly recommend! A++

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