Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,030 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromWendall W
Date: 01/25/2023
Very nice and helpful good to work with and they can always have my business.
Alert 360 Home Security
Date: 01/30/2023
Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromLuz B
Date: 01/25/2023
Very friendly and professional service. He diagnosed and corrected the problem right away.Alert 360 Home Security
Date: 01/30/2023
Thank you for sharing your experience, ***. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromSharon D
Date: 01/24/2023
Alert 360 is always responsive on any issue whether in person or by phone support. Steve in Houston is my favorite tech who is professional and knowledgeable on all facets of the system.Alert 360 Home Security
Date: 01/30/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy Steve provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromVicky P
Date: 01/20/2023
Josue came today and replaced my batteries in my door alarm and taught me how change them the next time I have to change them. It's been 8 years since you installed them so it should a while. Josue was professional and knew what I needed. I think CSG Security has been a great addition to my home. I feel safe with it.Alert 360 Home Security
Date: 01/22/2023
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Josue provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJamye B
Date: 01/20/2023
It took two attempts to correct the issues we had with our alarm system, but both times the techs were friendly and trying to correct our problems.Alert 360 Home Security
Date: 01/22/2023
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMonique D
Date: 01/19/2023
The tech, Angel, was awesome! Great customer service and knowledgeable.Alert 360 Home Security
Date: 01/22/2023
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy Angel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromOffice H
Date: 01/18/2023
Fast service, on time, great Technicians that know what they are doing.Alert 360 Home Security
Date: 01/30/2023
Thank you for sharing your experience, ********* *** *******. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview frommike c
Date: 01/15/2023
My opinion alert 360 has Superior customer service and is very responsive to my needs.Alert 360 Home Security
Date: 01/22/2023
Thank you for your review, *******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromLM H
Date: 01/13/2023
Excellent job thank you answer all our questions and explain the system to us.Alert 360 Home Security
Date: 01/22/2023
Thank you for your review, **. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromRobin T
Date: 01/13/2023
They are always professionals & willing to explain it to you. Great companyAlert 360 Home Security
Date: 01/22/2023
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.