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Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alert 360 Home Security has 21 locations, listed below.

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    Customer Review Ratings

    4.85/5 stars

    Average of 1,030 Customer Reviews

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    Review Details

    • Review fromBushra H

      Date: 02/03/2023

      The technician was knowledgeable and fixed the issue. He was courteous and respectful.

      Alert 360 Home Security

      Date: 02/06/2023

      Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromMureal E

      Date: 02/03/2023

      Job well done. Problem fixed. Technician very professional and addressed our concern. Thank you Alert 360.

      Alert 360 Home Security

      Date: 02/06/2023

      Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromIrene B

      Date: 02/02/2023

      Technischen was friendly he knows what he is doing and the problem. I highly recommend him.

      Alert 360 Home Security

      Date: 02/06/2023

      Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromSharon L

      Date: 01/31/2023

      Technician was friendly and professional. He fixed the problem. Very satisfied.

      Alert 360 Home Security

      Date: 02/06/2023

      Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromJR P

      Date: 01/30/2023

      Mr. Vincent ****** was simply awesome he installed camera and door bell. Took the time to explain every detail of the 360 system. He made sure I was fully happy with the system, I give him 5 stars plus, and would recommend to anyone to reach out to him, he knows his business 👍🏼

      Alert 360 Home Security

      Date: 02/06/2023

      Thank you for sharing your experience, **. Customer service is incredibly important to us, and I'm happy Vincent provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromCaroline S

      Date: 01/30/2023

      The technician was very professional, worked quickly and found the reason for the problem -cameras offline because power surge had fried a part. He thought the part was on back order but double checked and it was available. He drove across town in the sleet and bad road conditions to get it, returned, installed it quickly and cameras were up and online again. Very satisfied!

      Alert 360 Home Security

      Date: 01/30/2023

      Thank you for sharing your experience, ********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromGary S

      Date: 01/28/2023

      Completed according to our request. Very efficient and timely. Very instructive on operation of system.

      Alert 360 Home Security

      Date: 01/30/2023

      Thank you for your review, ****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
    • Review fromMarie I

      Date: 01/27/2023

      Steve, the technician for alert 360, was amazingly professional, thorough and patient. I had several questions about my home alarm and Steve took the time to explain everything I needed to know. Wish there were more technicians like him!

      Alert 360 Home Security

      Date: 01/30/2023

      Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Steve provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromBetty T

      Date: 01/27/2023

      01/27/2023
      Today Cole from alert 360 upgraded my alarm system and did an amazing job I can't say enough about his service.
      ********

      Alert 360 Home Security

      Date: 01/30/2023

      Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Cole provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
    • Review fromKathy V

      Date: 01/27/2023

      Nothing but good things to say about this business. I called for service on a camera. The call was for a few days out, but the service person was prompt, knowledgeable, friendly and went above and beyond to explain the issue and resolve the problem.

      Alert 360 Home Security

      Date: 01/30/2023

      Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager

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