Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,034 Customer Reviews
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Review fromVickie G
Date: 08/15/2022
The technician was very polite, knowledgeable and efficient. Has my alarm back up and running.
Alert 360 Home Security
Date: 08/22/2022
Thank you for sharing your experience, ******* Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRenee G
Date: 08/15/2022
Absolute Satisfaction! My tech (Mike). Was vey professional and patient from the call on his way to leaving my home answering any questions or concerns. Guiding me step by step with the system. Thanks!Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Renee. Customer service is incredibly important to us, and I'm happy Mike provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromAndrew B.
Date: 08/15/2022
Chris and Danny did a great job. Courteous n professional. They listened to me describe the issue, then they quickly found n fixed the problem. My wife n I really appreciate their wearing those shoe gloves while in the house. Also thanks for quickly scheduling their service.Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Andy. Customer service is incredibly important to us, and I'm happy Chris & Danny provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromOlivia L
Date: 08/12/2022
Our technician today (Greg) was very efficient, knowledgeable and answered any questions we had. Would recommend him to anyone who needs service on their security system.Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Olivia. Customer service is incredibly important to us, and I'm happy Greg provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMistie P
Date: 08/12/2022
Excellent customer service. Prompt timing. Our technician, Steve, was very nice and thorough and did a great job.Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Mistie. Customer service is incredibly important to us, and I'm happy Steve provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromCandy D
Date: 08/10/2022
Professional, friendly, and helpful. Keenan answered all my questions and went above and beyond to explain things.Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Candy. Customer service is incredibly important to us, and I'm happy Keenan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromrickie R
Date: 08/09/2022
The tech who serviced my account today was excellent. He was professional, knowledgeable and nice to work with. I would recommend to others in the future.Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Rickie. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJanine B
Date: 08/08/2022
The technician (John) was extremely efficient and also very friendly!Alert 360 Home Security
Date: 08/15/2022
Thank you for sharing your experience, Janine. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromNancy D
Date: 08/03/2022
Technician Angel called and let me know what time he would arrive and arrived on time. Angel was professional and asked if I wanted him to wear a mask while in my home. He put shoe covers on while in my home. He was fast and efficient while upgrading my alarm. He made sure to test the whole system before leaving. He went above and beyond by taking old batteries to recycle for me. I'm impressed with their service.Alert 360 Home Security
Date: 08/08/2022
Thank you for sharing your experience, Nancy. Customer service is incredibly important to us, and I'm happy Angel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromCassandra S
Date: 08/03/2022
Great service, knowledgeable technician, and worth the price! I am so glad I switched over! Thank you.Alert 360 Home Security
Date: 08/08/2022
Thank you for sharing your experience, Cassandra. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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