Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,030 Customer Reviews
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Review fromRosemary H
Date: 02/21/2023
Technician was very knowledgeable, friendly, and efficient. He repaired the system as needed and answered all our questions. We highly recommend Alert 360!
Alert 360 Home Security
Date: 03/06/2023
Thank you for sharing your experience, ********. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromRonald C
Date: 02/21/2023
The technician that came to our home was punctual, very professional, courteous and polite. The technician performed the work with efficiency . My overall experience was great.Alert 360 Home Security
Date: 03/06/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromSharon K
Date: 02/17/2023
We had no contract with this company we moved into our home 10 years ago and ALERT 360 has been charging our checking account on average $20/mo. for years. When I called them they could not provide me with any contract in writing whereby we agreed to this deduction. They would not credit us for this.Review fromCarol B
Date: 02/17/2023
Polite, timely, knowledgeable service. Agent took care of the sensor properly with ease.Alert 360 Home Security
Date: 03/06/2023
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromKumar S
Date: 02/16/2023
Excellent service! Very helpful . Went above and beyond to address our issues.Alert 360 Home Security
Date: 03/06/2023
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromRobet Y
Date: 02/16/2023
Great service. A good system. Service technicians great service and knowledgeable.Alert 360 Home Security
Date: 03/06/2023
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromKathy G
Date: 02/16/2023
Technician was able to resolve &/OR explain all technical issues. He tested the whole system before exiting making sure it was in good working order. Thank you Cole!Alert 360 Home Security
Date: 03/06/2023
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy Cole provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKevin K
Date: 02/15/2023
E cellant Sales Rep and the installation was quickly scheduled, and the installation was quick and efficient. Answered all questions and demo'd the system.Alert 360 Home Security
Date: 03/06/2023
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromDonna M
Date: 02/14/2023
Great communication about arrival time. Very professional. Great service. Very happy with my system.Alert 360 Home Security
Date: 02/19/2023
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromMichelle E
Date: 02/14/2023
Always have great service and response time on any matters with the system. Have had 360 for 4 yrs and will continue to stay with them.
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