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Business Profile

Data Recovery

Secure Data Recovery Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Secure Data Recovery Services has 26 locations, listed below.

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    Customer Review Ratings

    4.94/5 stars

    Average of 1,073 Customer Reviews

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    Review Details

    • Review fromDavid H

      Date: 06/22/2023

      I have been working as an IT professional for 7 years. I chose data recovery services after finding them in a search. They got good reviews so I figured I would give them a shot. We lost an entire disk array for our main company VM. It was 6 500gb hard drives with several servers worth of data including our companys main file share. Getting it back was not critical, but better than losing it. *************************** was very helpful and responsive throughout the process, and Im happy to report a complete recovery was accomplished. Thanks Secure Data Recovery
    • Review fromJames J

      Date: 06/22/2023

      ****** and ******* were great to work with. They helped me understand the process, difficulty, and timeline. I never had an issue contacting them when needed, which was important for my piece of mind. Thanks!
    • Review fromDarryl T

      Date: 06/22/2023

      Due to an improperly configured NAS (only 1 drive), the drive eventually failed. An inspection revealed that the read/write heads failed, and as a result, 10GB out of 623GB of data were unrecoverable.The recovered data was transferred and sent back in a timely fashion. Very satisfied with the service.
    • Review fromGeorge Dewey E

      Date: 06/21/2023

      ******** provided timely and ongoing updates which were very reassuring especially when faced with a worrying situation such as a failed disk. He was polite, respectful, and courteous at all times.I especially appreciated the clarity of his messages and brevity which was refreshing. Overall service for me was a ten out of ten! Thank you *********
    • Review fromAndrew K

      Date: 06/20/2023

      I was obviously pretty upset when my external drive failed and I was unable to mount it on my desktop. Within minutes of submitting a request for more information from the Secure Data Recovery website, **** had called to explain the process. He was super informative, and extremely transparent. More than anything else, after explaining my situation, he was confident that we would be able to recover the most important files on my drive. After that, he was there every step of the way. Communication was excellent...Top notch service...Very happy to be getting my files back!
    • Review fromJohn W

      Date: 06/20/2023

      These guys were fantastic. Quick turn around time, fast responses and flexibility on payment options.
    • Review fromLaura E

      Date: 06/20/2023

      Even though they werent able to recover my backup drive, I really appreciated ***** prompt communication and thorough examination and explanation of the damage done to the drive. Thank you for trying!
    • Review fromTee C

      Date: 06/19/2023

      Everything about the data recovery process was smooth and easy. I worked with ********************* who communicated very well and provided a level of transparency of information that I truly appreciated. I had doubts at first, as I had never had to request such a service, but in the end I am pleased with what the company offers and the customer care provided.
    • Review fromHans K

      Date: 06/19/2023

      **** did exactly what he said he would do and was very professional in doing so. They provided all my files in a secure portable HDD. Excellent service!
    • Review fromRoxanne G

      Date: 06/18/2023

      Professional staff and thorough evaluation of a damaged drive. ********** in particular was helpful in moving through a complicated external drive recovery process. Super business with exemplary service.******************, ***** **

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