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Business Profile

Data Recovery

SalvageData Recovery Services

Headquarters

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BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for SalvageData Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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SalvageData Recovery Services has 72 locations, listed below.

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    Customer Review Ratings

    4.56

    Average of 246 Customer Reviews

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    Review Details

    • Zak A

      Date: 02/29/2024

      My case was handled by Dominic I just want to say that he and staff put in good work was able to get my drive restored with all data Intact, we had a lil FedEx issue with delivery and Dominic was right on top of it and got me my drive asap. I just want to thank them again for a great job well done!!

    • Tami L

      Date: 02/24/2024

      Hugh was very helpful and able to answer my questions.
      Service was faster than I expected and got my data back within a week. But not sure my data was hard to recover from a dropped hard drive.
      Be prepared it is expensive. Mostly pictures, excel sheets, and word documents is all I had and it was a couple thousand dollars. That’s the only part that felt a little high for amount that was on there.

    • Deborah L

      Date: 02/23/2024

      This company is a scam! I would advise anyone considering using Salvage DATA to reconsider. They evaluated an external hard drive that had stopped working and the estimate was 1080.00. This is an outrageous sum. When I wanted them to send it back, they wanted to charge 50.00. When I tried to have the drive destroyed since I wasn't going to get it back, the link on the computer to process that request led me to a website to try to get me to buy a product. Then that link disappeared and there was only the option to have the media returned. When I tried to call my representative Hugh Butteri, his line was repeatedly busy. I tried the chat and the person there talking in circles and said someone would call me. They never did. Then I received an email that the drive had been destroyed when I had not even requested that (I don't know how he knew I wanted that done as I had just sent an email that I wanted it returned and the computer did not work to do that. Hugh ******* must know what is going on with the company because he was evasive and unhelpful when I did talk to him. I have never had an experience like this with a company. I would suspect they are dishonest and trying to cover that up with their practices.

    • Wes B

      Date: 02/23/2024

      My case was cared for by Hugh. He was great to work with. Hugh communicated throughout the process how things were progressing. Once my case was completed my device and all required items were returned promptly packed as if it were new. Thank you for recovering the items requested and the care you gave for my case during the process.

    • Dean F

      Date: 02/22/2024

      I worked with Chris who made the process of recovering my data very easy and convenient for me. He walked me through all the steps, what was most likely the issue, what they would do to fix it, and when I could expect my data back. Everything went smoothly and my data was recovered and returned to me in a timely manner. Highly recommend!

    • Shaun B

      Date: 02/22/2024

      Hugh has been very helpful throughout this entire process. I would definitely recommend and use this company again.

    • Tanner S

      Date: 02/21/2024

      My case worker was Chris, he was very helpful in guiding me through the process of my data recovery. The service is a bit pricey, but was worth it in the end to recover my photos that I thought I lost for good when my old phone broke. Thank you for your service.

    • Adrian C

      Date: 02/13/2024

      I worked with Hugh ******* who helped me recover digital assets from a hard drive failure containing assets for a museum’s digital collection. He was courteous, professional and prompt. Hugh was able to honor a rapid turn around with at a discounted rate for being a non-profit organization. My only criticism is that it wasn’t very clear that the transfer media was not included in the pricing of the recovery cost which was a little blindsiding. The fee is fair but if it was a bit more clear or written in the initial quote would’ve been perfect. Aside from this, good service over all. I would recommend.

    • Christina N

      Date: 02/13/2024

      Wonderful experience! My work backup drive stopped working randomly and Chris from SalvageData got back to me quickly and answered all my questions in a day. Lastly, he was able to recover ALL my data and sooner than expected!

    • Chris E

      Date: 02/12/2024

      Very professional, timely and easy to work with. A very good company to use.

    SalvageData Recovery Services is BBB Accredited.

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