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Business Profile

Check Cashing Services

Community Choice Financial, Inc.

Reviews

This profile includes reviews for Community Choice Financial, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Community Choice Financial, Inc. has 1469 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Community Choice Financial, Inc.

      5165 Emerald Pkwy Ste 100 Dublin, OH 43017-1063

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    • Community Choice Financial, Inc.

      170 N Wilson Rd Columbus, OH 43204-1263

      BBB accredited business seal
    • Community Choice Financial, Inc.

      5327 Westpointe Plaza Dr Columbus, OH 43228-9131

      BBB accredited business seal
    • Community Choice Financial, Inc.

      2013 Zettler Center Dr Columbus, OH 43223-6266

      BBB accredited business seal
    • Community Choice Financial, Inc.

      140 S Sandusky St Delaware, OH 43015-2303

      BBB accredited business seal

    Customer Review Ratings

    1.31/5 stars

    Average of 165 Customer Reviews

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    Review Details

    • Review fromMatt T

      Date: 04/19/2024

      I think that this location has the most ungrateful rudest manager in the whole company. I had to wait forever just for my turn in line when I could literally see this manager ******* set in the parking lot knowing there was several customers in her store and took over a hour lunch. She then enters the store with this horrible look on her face not a hey how are you or anything. I then pay off my title loan and instead of being happy to accept the 2000 dollars I paid her and possibly help me out with my situation and get me my car back she proceeds to tell me I can’t get my car that I paid for for 3 more days which is my property and no longer has and involvement with title max. She is a very rude person and is a bad image for Title max. This company as a whole will not help a person get there title back they are a horrible company and because of her actions legal counsel is going to be involved and I will also be contacting the local news channels and all social media so I can make others aware of how terrible of a company title max is
    • Review fromMichele F

      Date: 04/04/2024

      Check Smart fails to inform people about charges from the banks they use to get people loans. I paid all of my bills with them plus the bank. Needless to say, the bank charges a $25.00 fee which Check Smart knows about, but since I had no idea about this $25.00 fee, the bank they use decided to put a $25.00 collection on my credit report. Having said that, this had a major impact on my credit score and my credit cards. I called the Check Smart on ********* ********** *** ******** ****, and the manger informed me, ‘ they are only a middle man.’ Since you are the middle man, YOU have an obligation to INFORM YOUR CUSTOMERS how the bank operates with the people who use YOUR services. Instead of blaming the bank, YOU are charging people for YOUR services, so the responsibility is on YOU. I will never use your services again, and I will always tell people to stay clear of you. YOUR customer service is pathetic.
    • Review fromShane B.

      Date: 04/01/2024

      Don't accept cash app or certain forms of payment and don't like to respond seems like a way to keep your vehicles
    • Review fromGeri B.

      Date: 03/23/2024

      They lied about my payments told me I would pay back 560 a month towards 3600 loan then after 3 months I found out its all interest doesn't go towards my loan didn't let me read screen told me they had it all taken care of and screwed me over bad
    • Review fromMae K

      Date: 03/18/2024

      Checksmart in Norwood, Ohio is keeping me in debt by changing by increasing the fee everything I pay my loan. Today I was charged a 55.00 additional third party processing fee on top of my regular 60.00 fee to borrow 500.00. I called the lender number provided a lady said I could pay by check or money order to a po box to avoid fees. It doesn't sound right to send it to a po box and not a legit company. Please don't go here and please investigate.
    • Review fromFlannery K

      Date: 03/17/2024

      They have very shady business practices. They have unclear online payment stipulations. If you make a simple error or mistake they will refuse to help you resolve it and claim not to "know" how to hekp you even though they have worked for the company for years. This place is a scam and will steal your money under the guise of "doing business". Stay far away from this place, all their employees look like they have been to AA meetings one too mamy times. Go anywhere else but this place.
    • Review fromLynn S

      Date: 03/12/2024

      They took my payment did not contact me about docu sign wasn’t completed immediately added other fees I explained to them that I’m sick to work with me after all they have the pymt however they haven’t been cooperative or considerate at all I’ve been with them for almost 3 years I need help I live alone I explained when my son comes over I’d see can he get it done and please don’t keep charging me money
    • Review fromWill F

      Date: 03/11/2024

      This company takes advantage of people in financial crisis by loaning money with close to 600% interest and late charges. I have been making payments every month for over a year and I have paid double what I borrowed and still owe them another 15000 if I continue to make monthly payments until end of contract. My payoff amount is more than what I borrowed even though I have paid twice as much as I borrowed.
    • Review fromPenny C

      Date: 03/04/2024

      READ BEFORE SIGNING!! I have done business with speedy cash for almost 10 yrs and ALWAYS did a pay check advance loan and pay it back the day I get my check but suddenly now Speedy cash says I do not qualify for payday loans any longer and that I have to get an installment loan paying nearly triple interest or NO LOAN.. I CHOOSE NO LOAN because I will not be forced to pay insane interest rates when I don’t have to.. Speedy Cash will NEVER get my business EVER again!!
    • Review fromKaren B

      Date: 02/26/2024

      Speedy Cash in Los Angeles, California is where I live and Speedy Cash has helped me out numerous times! Last month they were able to help me again! However, this month (February) I was not able to pay my balance. When I called to let them know, the young lady that I spoke to was so kind, caring yet very professional. I was able to make a payment plan without damaging my credit! Speedy Cash is a wonderful company! Thank you sooo much!

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