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Business Profile

Grocery Store

The Kroger Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

This profile includes reviews for The Kroger Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Kroger Company has 2526 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • The Kroger Company

      1014 Vine Street Cincinnati, OH 45202

    • Fred Meyer

      930 Old Steese Hwy Ste A Fairbanks, AK 99701-3167

    • The Kroger Company

      4579 Wall Triana Hwy Madison, AL 35758-9305

    • Kroger

      7090 Univ Dr NW Huntsville, AL 35806-1728

    • The Kroger Company

      1101 Beltline Road SE Decatur, AL 35601-6545

    Customer Review Ratings

    1.15

    Average of 513 Customer Reviews

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    Review Details

    • Heather M

      Date: 06/11/2022

      I placed an online order on June 11, 2022 for pick-up between 3-3:30 at the ******, ** King ******* on ********* and 80th.I went to pick up my order and opened my email so I could tell them I was here and saw another email sent at 1:30 that my order was cancelled. I don't check my email on a regular basis and didn't receive a text update, or a phone call and drove all the way there to find my order had been cancelled.I called to store and was transferred to the pick-up order department and the gal on the phone was totally useless and told me that it happens and there is nothing they can do about it. I would have to redo my order and re-schedule a pick-up for tomorrow. I asked to speak to a manager and she transferred me and I was conveniently disconnected.I called the store and asked to speak with the manager who more of less told me there was nothing she could do. As a business owner/manager, I would have at least made some sort of accommodation or had the order delivered when it was ready later that evening. **************** at this location has gone so downhill. I will be shopping with ****** Fresh. You just lost a customer.

    • tom h

      Date: 06/10/2022

      they lie about their coupons. say that some can be used more than once is a lie because they will only work once. if the item is not in stock the day you scan the coupon you can't use it the next day when the item is in stock, if you scan an item and it doesn't scan properly you can't do it again at the register because the first scan alway gets listed even if the register doesn't scan it properly. the instore wifi is constantly down so you have to preselect items from your home pc. if you see an item in the store it won't scan there. basically a rip off scam to cheat you into paying full price at the register so you don't hold up the line because they won't go scan it for you. happened over 6 times now in the last two weeks. cheaters.

    • David O

      Date: 06/07/2022

      They advertised today Kroger cottage cheese at 1.99 it was 2.69 at the register they advertised Kroger pepperconi at 1.99 it was also 2.69 at the register there advertised prices do not match there check out prices I will not shop at Kroger again quit ripping customer s off

    The Kroger Company is NOT a BBB Accredited Business.

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