Reviews
This profile includes reviews for Worthy.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 160 Customer Reviews
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Review fromTracy C
Date: 10/09/2023
Very smooth experience. I was super concerned mailing off such an expensive item but everything went very smoothly! I got well above my reserve price too!
Worthy.com
Date: 11/08/2023
Hi *****, This is exactly what we strive to do! Congrats again on the sale of your piece. Be sure to tell your friends and family about us, we'll be more than happy to help them as well. The Worthy TeamReview fromKristen W
Date: 10/01/2023
A great experience. They made it extremely easy. I was apprehensive about trusting an online company but they keep you completely informed (maybe too informed). We got the value we had hoped for and the money was deposited into our account exactly when they said it would. I will do it again.Worthy.com
Date: 10/03/2023
Hey *******, We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!The Worthy TeamReview fromIrene B
Date: 09/30/2023
Easy process and pretty quick! My jewelry sold above the reserve amount.Worthy.com
Date: 10/03/2023
Hi *****, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy TeamReview fromGayle N
Date: 09/27/2023
NEVER USE THIS COMPANY. THEY STOLE FROM ME. I chose to use Worthy to sell a wedding set. I began the process and included the ring appraisal I had completed in Aug 2023. I didn't expect communication to be by text. That is red flag No. 1. Once my ring was received, I was told that a *** preferred jeweler would inspect and appraise the ring. Red flag no. 2 since I had already included an appraisal from a *** ******* Subsequently, I was told that my ring was worth approximately hundreds of dollars instead of the thousands from my appraisal. I decided to continue with the bid setting a reseve price of $2000. In the end, I sold the ring at a ridiculously cheap price. When I got the confirmation for payment, I realized 2 digits were missing from my payment information. I emailed the company. I was contacted for the correct information. I sent that. On Sep 13, 2023, I received a message that the ************ had the corrected information and would be forwarding my payment. It is now Sep 27. I have not received my payment and obviously can't get my ring back. In reviewing the sold inventory, I discovered another set with a very similar marquise on a heavy gold band set. It makes one wonder about the integrity of this company.Worthy.com
Date: 10/25/2023
Hello *****,
Were sorry to hear your experience with Worthy did not meet your expectations despite you being able to reach an offer for your jewelry that was acceptable to you.
As a reminder, when your item did not receive bids above the reserve price you set, you were given the option to make a counter offer to the buyer who placed the highest bid or move forward with the return of your jewelry. The buyer accepted the counter offer you made which led to the sale of your item. The payment was initially delayed due to the incomplete payment details that were provided. We can confirm you have since been paid.
It is important to note that the commercial appraisal you provided, commonly used for insurance purposes, is very different than a formal grading report from a laboratory. Our evaluation of your ring was based on an objective grading by experts at the ************************************ This grading, in addition to the professional cleaning and photography were provided complimentary in preparation for your auction.
While, we endeavor to get the best value for our sellers, in a resale market, pre-owned jewelry will sell for significantly lower than retail appraisal values. It is unfortunate that your item sold below your expectations, but the choice to sell was always yours.
If you have any remaining questions or concerns, please feel free to reach out to our team. As stated on our website, we do primarily communicate by email and text however our team is also available by phone if youd feel more comfortable communicating directly.
Thank you,
Worthy TeamReview fromJoAnn S
Date: 09/25/2023
I sent my 3 Diamond princess cut ring to worthy, they had sent me a shipping label along with documentation to include with it. I mailed it and the next day it said the transaction was aborted and my tracking info was cancelled. It said dont worry, if the ring is not accepted for their auction it will be returned to me. If they cancelled the tracking info already how will they ever get it and return it to me? My ring is now floating out there somewhere. Im so upset and wanted to let others know this is totally unacceptable.Worthy.com
Date: 12/26/2023
Hi *****,
We do apologize for the timing of our gemology teams review of your jewelry submission as it was the same day your package was received by ****** Based on the photo you provided, we initially werent confident your jewelry met our minimum criteria for auction. In our communication, we made sure to stress that if your jewelry was already shipped, our team would review the jewelry again after it arrived.
After a physical assessment of your ring, it was moved forward through our process and resulted in a successful sale during auction. Were excited we were able to help you reach an acceptable amount for your jewelry and hope the outcome helped improve your overall experience with our company.
We wish you all the best the in the future.
Thank you,
Worthy TeamReview fromRohna A
Date: 09/24/2023
Though it did take a bit of a leap of faith to send a 5 plus carat ring via ****** the whole experience was incredibly transparent. I was about concerned about removing the stone from the setting for *** grading, but was assured that if the ring did not sell at auction, it would be reset before it was returned to me. Communication was constant and very supportive throughout the process and the proceeds from the $20,000 plus sale were transferred into my account in only a few days. I would absolutely recommend Worthy !!!Worthy.com
Date: 10/03/2023
Hi *****, Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should the opportunity arise. The Worthy TeamReview fromSTACIE R
Date: 09/21/2023
Very easy. Very uncomplicated and streamlined. I couldn't sell my ring locally and for a very reasonable fee Worthy got my ring advertised all over the world. Would definately recommend!! Thank you, ********************* ,***Worthy.com
Date: 10/03/2023
Hey ******, Your feedback means so much to us and we're so glad we were able to help you sell your ring. Don't hesitate to reach out should you need help selling any of your other jewelry down the road! The Worthy TeamReview fromMaura M
Date: 09/17/2023
Very easy to work with, very fair, and communication was excellent. My only complaint is I wish the pictures were better. The pictures taken of my ring did not include the intricate details of the setting including the special inlays surrounding the mount. In my opinion, the pictures did not do the ring justice. But overall a very good experience.Worthy.com
Date: 10/03/2023
Hi *****, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy TeamReview fromTraci L
Date: 09/17/2023
Easy, professional, accommodating, and patient. Great experience. **************** was outstandingWorthy.com
Date: 10/03/2023
Hi *****, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy TeamReview fromBarbara M
Date: 09/14/2023
My experience with Worthy, and the women I worked with to sell my item, was very good. While my item didnt sell for the amount I had hoped, my team couldnt have worked harder on my behalf to get the best possible result. They were all professional and kept me informed every step of the way through phone calls, texts and email. Ive never been involved with an auction before, but I would use Worthy again if I wanted to sell another. valuable. The entire process was *****************. I highly recommend Worthy.Worthy.com
Date: 10/03/2023
Hey *******, We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!The Worthy Team
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