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Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 111 total complaints in the last 3 years.
  • 25 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/05/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved at this time.

    Sincerely,

    ******* ******



     

    Business Response

    Date: 11/06/2024

    We have removed the complainant's information.

  • Initial Complaint

    Date:11/04/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *****



     

    Business Response

    Date: 11/06/2024

    We have removed the complainant's information.

  • Initial Complaint

    Date:10/04/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    I just checked online and the listing is still there. The did not take it down like the said they did. Just ****** my name in ******. **** and it still come up! 

    *** **** *** ******** **** ************ ***********

    ***********

    ************************************** *** ****** *****

    **** *** ******* ** * *** **** ************ *********** ** ******* *** **** * ******* *** **

    **** *******




     

    Business Response

    Date: 10/07/2024

    The complainant's information has been removed.

    Business Response

    Date: 11/15/2024

    Again, have the complainant check again.  Her information has been removed.

    Customer Answer

    Date: 11/21/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

     


    Once again the listing that they said would be removed has re-appeared.  

    **** *******




     

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***************************



     

    Business Response

    Date: 09/03/2024

    There was a technical issue.  The information has now been removed.

  • Initial Complaint

    Date:08/20/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business contacted me on linked in to set up phone mtg on July 18. They told me I was selected for an award and they would send me a commemorating plaque and publish info on my achievement. They asked me to pay a one time fee for the plaque and publication and I agreed. August 10th they contacted me to tell me they were sending me a sample of the printout. They then charged me $1600 with no approval to charge my card again. I called to ask about the charge on Aug 14 and on August 15, I saw another charge for $1600. They only got permission once to use my card but are continuing to charge me .

    Business Response

    Date: 09/03/2024

    Please be advised that we have adjusted the complainant's account for the 8/8/24 charge.  If the complainant has any further concerns please have her call *************** at *********************.

  • Initial Complaint

    Date:07/25/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The website Findatopdoc has listed my personal address and phone number on their website. I filed a complaint about a month ago originally and it was taken down, however my information is back online. Please have the website permanently remove my information as I did not authorize them to use this.

    Business Response

    Date: 07/25/2024

    Technical issue.  The information has been removed.

Find a Top Doc, Inc. is NOT a BBB Accredited Business.

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