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Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 111 total complaints in the last 3 years.
  • 26 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My information (name, NPI number, and address) is listed on this nonaccredited website without my permission. I have formally requested they remove it using the email address provided in their site, and the email bounced back as it is not in use.

    Business Response

    Date: 05/14/2025

    We have removed the complainant's information as requested.

  • Initial Complaint

    Date:05/13/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *******



     

    Business Response

    Date: 05/14/2025

    This matter has been resolved.  The complainant's account has been adjusted accordingly.

  • Initial Complaint

    Date:05/06/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* ********



     

    Business Response

    Date: 05/07/2025

    We have removed the complainant's information from our system.

  • Initial Complaint

    Date:04/23/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    This company fraudulently charged my credit card $1000 for services that I did not ask for and did not agree to. 

    I agreed to pay $1000 for a certain marketing package called the gold package. 

    Without proper authorization from me, they automatically, again without permission from me, upgraded me to another marketing package for an additional $1000. 

    I never authorized that second payment, as those services were never agreed upon. 

    They quite literally stole $1000 from me. 


    They have refused to return the $1000 to me and furthermore, they have refused to close my account and delete my credit card information. 

    I am demanding a return of my $1000 and a closure of my account. 

    Thank you 



    ******* *******




     

    Business Response

    Date: 05/07/2025

    Our representative attempted to resolve this matter with the complainant but he was unwilling to speak over the phone.  A resolution letter was sent to him requesting that he sign it before all adjustments could be made.  To date he has not signed the letter or responded back to us.  We urge him to sign and return the letter or contact our representative at ************** so this matter may be resolved and closed.  Thank you.

    Business Response

    Date: 05/14/2025

    As stated in our previous response we sent a resolution letter where upon receiving his signature the requested adjustment will be made to his account.  We urge him to contact *************** at ************** to further discuss.

  • Initial Complaint

    Date:04/04/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    At this time, I have been contacted directly by Find a Top Doc, Inc. regarding complaint ID ********, however my complaint has NOT been resolved because:

     

    Although they refunded the money they unlawfully took,I had to go to a lot of trouble and spend a lot of time  to get them to repay me.   That time and effort will never be repaid    I don't want other doctors to suffer the same fate   

     

    ** ******* ******* **

  • Initial Complaint

    Date:03/31/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ****** ******



     

    Business Response

    Date: 03/31/2025

    The complainant's information has been removed.

  • Initial Complaint

    Date:03/14/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction of $1,644.62 on March 13, 2025. I paid for a Top Doc listing on their publication. I understood the price was $15.99 plus fee. I do not want to pay more than a thousand dollars for this service and would like my money back. I have already filed a dispute with my credit card company and filed a report with the ***. They initially send a letter from Women in Medicine saying you have been selected as Top Doctor in your town and will be included at no cost or obligation. You register online agreeing to be included then they set up call with you through what appear to be legitimate means. After a 10 min interview they say we offer two options you can choose from these tiers for this cost. She said $15.99 so I agreed when in reality they are charging more than $1600. For that amount I do not want to be included in your publication and would like my money refunded. In addition your invoice includes no order number or invoice number.

    Business Response

    Date: 03/24/2025

    This matter was resolved with a signed resolution letter.  All adjustments were made to the complainant's account accordingly.

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

     While they rightfully issued a refund of my money, they have not stopped preying on nurses and attempting to scam them out of money for services that do not exist.

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** *****




     

    Business Response

    Date: 02/18/2025

    This matter has been resolved and closed.  On 2/14/25 all adjustments were made to the complainant's account.

Find a Top Doc, Inc. is NOT a BBB Accredited Business.

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