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Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 111 total complaints in the last 3 years.
  • 25 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]

    My information is still listed 

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ***** ******




     

    Business Response

    Date: 02/03/2025

    The complainant's information has been removed.  This is the first notification received regarding this request.

    Customer Answer

    Date: 02/24/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:


    Listing created without my permission. Despite multiple requests, including through BBB listing not removed











     

    Business Response

    Date: 02/24/2025

    This information has been deleted.

  • Initial Complaint

    Date:01/21/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********.  It took 6 weeks, multiple phone calls and emails, cancellation of my credit card, and two visits to the police department to finally get a refund from them. Find A Top Doc and their affiliated companies need to be prevented from scamming healthcare providers. Shame on them!! Shut them all down!!

    Sincerely,

    ****** ********



     

    was still nothing written on my profile, requested to have the autopay removed, and to delete my personal address and phone number from the profile. ****** called back and said it would be updated within 24 hours. Received email on 1/8 from ***** *. (editor) stating I need to finish my Nurse Advisor page so I could submit articles. (Not what I signed up for.) On 1/15, still nothing. I spent an hour updating my own profile only to have it all disappear. I emailed ****** requesting to cancel my account and get a full refund. She called me to say the profile would be fixed in 24 hours. On 1/16, ****** called to say their system works best with Chrome and they'll fix the profile. Offered $200 refund but not the full amount. Still nothing on 1/18, so I contacted my credit card company to file a charge dispute and request new cards. This company goes by ***************, T****** ****** *************************************** ************** ********** ** *** ****** and ***********************

    Business Response

    Date: 02/04/2025

    This matter has been resolved and closed with all adjustments made to the complainant's account.

  • Initial Complaint

    Date:01/21/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB, I am writing regarding ************ and their scam of an award for a Top Doc. The company operates as a telemarketing operation that promises to market your specialty and practice through a widely distributed magazine. I thought that it would be an effective advertising platform for my practice. They sent me a plaque that is cheap and unimpressive in appearance. They are pushy with you with a fast talking salesperson who is constantly complimenting you and telling you have much you deserve this "award". They charged me $1365.11 on May *******. All I have is an ugly plaque and had been told that this fee would also include my profile in their publication. I have not been able to reach anyone to cancel this charge. I cant find myself on their website. I saw another review that said it was a subscription and I have no desire or plans to pay that. Can you help me or at least get them shut down?

    Business Response

    Date: 02/11/2025

    Please be advised that we've left voicemail messages as well as emailed messages to the complainant in an effort to resolve this issue.  She has not responded.  We urge her to contact *************** at ************** so that this matter may be resolved and closed.  Thank you.

  • Initial Complaint

    Date:12/23/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was offer a subscription over the phone, after declining several times I did agree for a simplify cheaper subscription a couple of weeks a go. Today (12-21-24) I receive a second call to what I undesrtand was a review of information but after the call I was charge a second fee of $408.83. It is very hard to communicate with this company, they always call from private numbers, all email information phone numbers lead to call centers that are not from the company. I want to request a full refund, the way they make business is not clear and contacting them is very difficult.

    Business Response

    Date: 01/06/2025

    This matter has been resolved and closed on 1/3/25.

  • Initial Complaint

    Date:11/07/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ** **** ********



     

    rofiled at all in the Florida topdoc website and there are pictures of the magazine best in ******* but Im not listed anywhere in them and you can only see pics, its not a hard copy magazine that was promised to feature me. I am no where in this magazine and after te discussion today with them I looked them up online and found that they are a scam with the doctors a target. So now they have stolen 3600$ of my money and I have received a 10 $ plaque. I think someone needs to investigate these people and put them out of business.

    Business Response

    Date: 11/14/2024

    This matter has been resolved.  A resolution letter was signed and all adjustments were made to the complainant's account.

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