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Business Profile

Internet Marketing Services

Find a Top Doc, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 111 total complaints in the last 3 years.
  • 25 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *************** ( ******** ****)



     

    Business Response

    Date: 01/26/2023

    We have removed the complainant's information from our system.

  • Initial Complaint

    Date:01/20/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To************ is using my information and impersonating me wit bought my permission. I have already called to take it down and they are a complete scam!! They have a recording of a fake agent that sounds like they are talking to you then you get transferred to someone random who doesnt even know about the website! I dont know how they got my information or who they they even are but I WILL be pursing legal action. This is ridiculous. My business is at risk because of some scammers looking to take advantage of people who are in need of care. To************ you will be sued.

    Business Response

    Date: 01/27/2023

    We would like to resolve this matter however our records do not show the contact information the complainant provided in this dispute.  Kindly refer the complainant to contact ****** Services at **************. 

     

    Thank you.

  • Initial Complaint

    Date:01/19/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information is posted on their website. They've listed my home address as my place of business and have also listed my office hours as being from 9:00-5:00. I've never been in contact with this company before and have never authorized them to use my information in any way. I would like my data and my information removed from their servers, however their is no way to contact them. I've tried to claim my profile so I can manually delete it but I never received the *** verification code. All I would like is for my information to be removed from their website.

    Business Response

    Date: 01/27/2023

    We have removed the complainant's information from our system.

  • Initial Complaint

    Date:11/20/2022

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    *************************



     

  • Initial Complaint

    Date:11/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company has a ********** of me with all of my personal information and is fraudulently using my info and stating that I am an addiction physician even though I am not. I filed a complaint before, and they said they had removed the profile, but it is still up. I have attached what the profile looks like to this complaint. I want my information taken off of their website. If it is not permanently taken down, I will pursue legal action as they are using my identity and information without my permission and possibly hurting my reputation as a clinician if potential clients or employers were to see this fraudulent page and think that I authorized it.

    Business Response

    Date: 11/08/2022

    As stated previously we have removed the complainant's information from our system.  These are the same images submitted in her first complaint.

  • Initial Complaint

    Date:10/20/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I asked to have a business remove me COMPLETELY remove my name, address, phone number from their business and internet search. It is still showing. This is fraud. I do NOT work for this business, I do NOT have a private practice and they are listing my personal home address and phone number. This is really scary. This image attached is from today, October 19, 2022

    Business Response

    Date: 11/03/2022

    The consumer will have to file a complaint against ******.  We removed the page from our system as advised previously.  ****** will now have to remove the result.

  • Initial Complaint

    Date:10/18/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and transaction listing does not show the transaction that this company had originally charged me. In their response, they seem in insinuate that there was a discussion. There was not. The representative on the phone was absolutely stonewalling. The company only resolved the issue because it was escalated to the BBB.

    Sincerely,

    *******************



     

    Business Response

    Date: 10/19/2022

    This matter was resolved with the consumer on 10/18/22 and all adjustments were made as discussed.

  • Initial Complaint

    Date:10/03/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ******d my name and found that Find a Top Doc had listed me as a provider for them. I was astonished! Not only do I not work for them, they put me in the description as an MD. I hold a Masters Degree. They listed my home phone and my home address.... with directions to my home!! I work at a prison. If for any reason a prisoner had an issue with me, they or their family could ****** me and literally get directions to my home. This terrifies me. But to falsely represent me as one of their providers AND as an MD is illegal and unethical. I would like to take legal action but not sure what type of attorney to retain.

    Business Response

    Date: 10/11/2022

    The Profile has been removed.

Find a Top Doc, Inc. is NOT a BBB Accredited Business.

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