Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Basement Waterproofing

Sump Pump Geeks

Reviews

Customer Review Ratings

4.98/5 stars

Average of 46 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLynn R

    Date: 03/24/2025

    Always responsive to deal with, and our basement has never been drier! Wish we had gone with them years ago.

    Sump Pump Geeks

    Date: 04/04/2025

    Thank you for your fantastic review! We're so happy to hear that you've had a great experience and that your basement is drier than ever. Customer satisfaction is our top priority, and we're always here to help. We truly appreciate your support and kind words—better late than never! If you ever need anything, don’t hesitate to reach out!
  • Review fromJames M

    Date: 12/31/2024

    Fast and efficient service at a great price. Did not try to sell me something I didn’t need. Will definitely use them again.

    Sump Pump Geeks

    Date: 01/07/2025

    Hi *****, Thank you so much for your wonderful review! We’re delighted to hear that you found our service fast, efficient, and fairly priced. We always aim to provide exactly what our customers need without unnecessary upselling, so it’s great to know that was your experience. We truly appreciate your trust and look forward to serving you again in the future!
  • Review fromBen Y

    Date: 09/25/2024

    Did a really great job and I haven't had any flooding in the basement since.

    Sump Pump Geeks

    Date: 10/30/2024

    Thank you so much for sharing your experience! We’re thrilled to hear that our work has made a difference and helped keep your basement dry. Preventing flooding is our top priority, and it’s great to know we’ve been successful. If you ever need anything else, we’re here to help!
  • Review fromMary Lynne H

    Date: 03/26/2024

    Kinectic put in a new French drain, a new sump pump , a dehumidifier and fixed my drywall-ceiling issues in my basement 10 years ago. I have had them back annually since then for maintenance & everything has held up great with no issues. I did have them replace the second sump pump that was already in the basement when it failed. Absolutely no issues and nothing but praise for all the work done and the ongoing maintenance work!

    Sump Pump Geeks

    Date: 04/01/2024

    We truly appreciate your kind words, **** *****. It has been a sincere pleasure working with you over the last 10 years. We look forward to working with you for years to come.
  • Review fromMarlene L

    Date: 11/06/2023

    I have used this company for many years and they have kept my machines working well. I reccomend them...they do good work.

    Sump Pump Geeks

    Date: 11/11/2023

    It has been our pleasure to be a part of your basement's health. So many years of preventative maintenance has helped maintain that health and keep your items in good working conditions. Thank you for your long and continued support.
  • Review fromUzair A

    Date: 10/16/2023

    It was nice working with a local company who were really serious about their work. They were easy to work with, respectful and answered all my questions.

    Sump Pump Geeks

    Date: 10/17/2023

    It was a pleasure to work with you, *****. You have taken numerous steps to ensure a dry, healthy basement. We strive to always offer the necessary basement solutions with flexibility, convenient and high quality. We are so pleased to hear you are satisfied with our work and crew. Thank you.
  • Review fromPeter B

    Date: 10/03/2023

    Greg replaced our old sump pump. He was very knowledgeable and professional. He did everything he said he would and did it well. I would recommend Kinetic.

    Sump Pump Geeks

    Date: 11/11/2023

    We strive to offer knowledgeable solutions, quality work and both friendly and professional staff. We are pleased that you were very satisfied. We look forward to your annual service and helping to keep your basement healthy and dry.
  • Review fromJoe C

    Date: 09/25/2023

    Great service, did what we asked for and met all deadlines. Courteous and reliable
  • Review fromGreg M

    Date: 09/10/2023

    We had Kinetic Basement Solutions install a new sump pump, new window wells, and burry three gutter lines. From getting the estimate to communicating with the office to the work being performed, everyone was very professional and courteous. The crew that performed the work were on time, answered any questions we had and cleaned up all work areas. I would definitely recommend Kinetic Basement Solutions!

    Sump Pump Geeks

    Date: 11/11/2023

    It was our pleasure to be a part of your home improvement and creating a healthier basement for you. We strive for quality communication, professionalism, care, service and parts. We look forward to seeing you again for your preventative care.
  • Review fromDONALD W

    Date: 08/15/2023

    We had Kinetic Basement Solutions install a sump pump, high water alarm and discharge line on August 7, 2023. Mark arrived on time and started to install the sump pump while Joe went out back and started work on the discharge line. Both of them did the job with utmost professionalism. They explained everything as they went and when them were done, they cleaned up such that there was little trace of their work. I would highly recommend Kinetic Basement Solutions not only for the highly competitive price but for the professional job done. *** **

    Sump Pump Geeks

    Date: 08/16/2023

    ***, we appreciate such a great review. We pride ourselves in satisfying our customers with knowledge, professionalism, and satisfaction. It was our pleasure to work with you and accomplish your goals. We look forward to working with you again and caring for all your basement needs.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.