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Business Profile

Home Warranty Plans

Elite Home Warranty

Headquarters

About

About This Business

Elite Home Warranty, LLC provides home warranty service plans.


BBB Accredited Since: 12/13/2021

Years in Business: 5

Business Details

BBB File Opened:
12/8/2021
Business Started:
2/28/2020
Business Incorporated:
2/28/2020
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Elite Home Warranty LLC

Additional Contact Information

Fax numbers
Primary Fax: (800) 335-0118
Additional Phone Numbers
Other Phone: (888) 754-4804
Other Phone: (888) 354-9398
Additional Websites
elitehw.com/

Additional Information

Refund and Exchange Policy

CANCELLATION

A. Either party, "You" or "We," has the right to cancel this Agreement. For more information, please refer to the Supplemental State Specific Provisions, as they provide additional details that may supplement or modify these provisions.

B. The Agreement Holder has the right to cancel the Agreement at any time without incurring a cancellation fee. In the event of cancellation, the Agreement will be prorated, and any unused portion will be refunded. It is important to review the Supplemental State Specific Provisions for further information, as they contain additional details that may supplement or modify these provisions.

C. If the duration of this Agreement extends beyond one year, any services provided and/or paid for by EHW, up to the value of the term, will be subtracted from the eligible refund.

D. During the 30-day free trial period, the Agreement Holder has the option to cancel the agreement within 30 days from the effective date of the Agreement and receive a complete refund without incurring any penalties or cancellation fees. However, any services provided and/or paid for by EHW will be subtracted from the refund amount.

Latest Reviews

  • Kartik M

    "This warranty company is a huge fraud !" ... Read full review

  • Jawad S

    "The worst experience to buy home warranty with Elite home warranty, first of all they will not pick up your phone and keep you in waiting for one hour an average wait time, when I filled the claim (after a long process) the claim was about my a/c unit, their technician came inspected and said it needs to replace some coil and Elite representative called me we dont cover coils, technician told me the parts to fix the unit are not available so you need to replace the unit, check their advertisement they claim if we cant repair it we replace it but when times come they back out. It is very annoying bad experience to deal with such company, I just called them to cancel my policy, be alert before buying home warranty." ... Read full review

  • Angela P

    "If I could give this company a zero rating , I would. I have no confidence that this review will impact resolving my issue, but wanted to warn consumers to read their contracts carefully." ... Read full review

View all Reviews

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