Reviews
This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,087 Customer Reviews
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Review fromSandra T
Date: 03/03/2023
Ordered a training and meal plan for a month. I usually exercise but had lost motivation due to routine. This program was just the shake up I needed to get back to the gym. Went from 40 minutes of cardio to 13 minutes with added weight training. Been getting EXCELLENT results. No pressure to buy or continue. Very satisfied. Thanks Chase!V Shred, LLC
Date: 03/08/2023
We are so excited to hear about your excellent results, Sandra! Thank you so much for taking the time to let us know you got your motivation back. We will be sure to give Chase kudos. We hope you’re spending the time you save being proud of yourself - it was your hard work that got results! Thank you for choosing VShred for your fitness journey; it is our honor to be here.Review fromKimberly W
Date: 03/03/2023
I have been extremely impressed with the VShred program. Morgann is my coach and she designs meals that suit my tastes and challenges me in the kitchen. Cooking is my passion. I have found that metabolic confusion is working for me. I’m trusting the process. Besides I have tried several diets and nothing has lasted. This way I’m changing my relationship with food, utilizing the work outs at home and in the gym. As a result my friends and family have noticed a difference in just 3 months. I was naturally a small person then I had kids. It took me 30 years to gain the weight, now I’m committed to a year to take it off and keep it off! No, I could not afford the financial commitment, but thankfully we were able to target what I really needed to be successful; diet, exercise, supplements and coaching is doable. Especially when you experience the results.V Shred, LLC
Date: 03/08/2023
We are thrilled to hear about your wonderful experience, Kimberly! Thank you so much for taking the time out of your day to let us know about your success with the program. We especially appreciate that we are able to help change your relationship with food while engaging in one of your favorite activities. We will be sure to pass this on to your trainer as well. We hope you are proud of yourself and the work you have done towards achieving your goals. Thank you so very much for allowing us the honor of joining you on your fitness journey.Review fromTim M
Date: 03/03/2023
This company is a total fraud and a scam. I can't even give this company 1 star but I also don't want people to think that I forgot to select the stars so I'm giving them 1.
They don't give you what they promise. All I received after paying $67 for their services were more ads to buy more of their services.V Shred, LLC
Date: 03/07/2023
We are sorry to hear you were not satisfied with the program and that it did not meet your needs. We do offer additional products that we feel would help you meet your fitness goals, however, the programs are designed to stand alone. Our records reflect we replied to your email and issued a full refund of $67 on March 4. 2023 at 8:05 AM. We wish you the best of luck in your fitness journey.Review fromKendra A
Date: 03/03/2023
Was excited to start the program, bought into the Elite Program, and was waiting to hear form my coach. The coach did not touch base with me for six days. They said they were extremely busy. I emailed 6 times asking what should I be doing in the meantime. Spent $3200 for this program I have not used. Felt VERY misled. Vince touts no Keto or Paleo programs but the more I looked into this, the more I learned how it is all about the low carb thing and meal planning. The Zoom call made it sound so easy and not complicated since I told them I travel a lot for work. After back and forth, I asked for a refund . You said no because of the 72 hour policy you have. How could I make a decision if my coach didn't even touch base after 6 days? I own my own business too and though I have policies, I look at each situation on a one by one basis. I am extremely unhappy about losing this money. I will NOT recommend and in fact, I will tell people NOT to do it. Very discouraged.V Shred, LLC
Date: 03/08/2023
Thank you for taking the time to share your experience. We truly take all feedback our clients tell us to heart and use it to improve in every area possible! We completely understand your frustrations and are so incredibly sorry we did not meet our own rigid standards of reply time however we are grateful for the opportunity to make things right for you. As stated in our welcome email and explained by our Success Coordinators, this custom program is non refundable. However, you are absolutely still eligible to continue your program with new plans or start over with a new trainer whenever you are ready! We apologize about any confusion or misunderstandings regarding our custom plans, however, our coaches work closely with every client to learn about their specific tastes and lifestyles to create the best plans for them and clients can ask to adjust anything along the way. Once you set up a zoom call with your trainer, you can go over all your specific tastes and goals and create the best plan for you!Review fromKathleen W
Date: 03/02/2023
I stumbled across this website online and painfully watched the 15 minute video. I ultimately decided to buy the plan but after my purchase, and the money deducted from my account, I was forced to watch an additional video in order for my order to be processed. Of course the additional video was another up-sale that I was forced to watch and could not skip. At this point, I'm sorry I even made the purchase. As I'm writing this review I'm still suffering through the video!
I want my money back.V Shred, LLC
Date: 03/07/2023
We are truly sorry for any frustration caused by our marketing videos. We will ensure your feedback is passed on to the appropriate department for further review. Unfortunately, we do not have any contacts from this email address or any other attempts to reach us. We located your account under an alternative email address. We have submitted your refund in the amount of $57.00 and sent the refund confirmation to the registered email. This should post on your end in the next 5-10 business days. We wish you the best in your fitness journey.Review fromKassi L
Date: 03/02/2023
After purchasing this program, it became clear that it was just a platform to sell supplements and a laundry list of YouTube videos. It simply was not for me. The company has a 100% money back guarantee, no questions asked and upon submitting several requests, I have not been contacted or received a refund. It has been over th 24 hour timeline to which they claim to respond and I would just simple want my money back. Terrible customer service.V Shred, LLC
Date: 03/07/2023
We deeply apologize for our response time falling short to our own expectations with the 24 hour response. We will ensure the feedback about marketing for our supplements, as well as video quality, is passed on. Our records reflect we replied on March 2nd advising of processing your refund in the amount of $57. This should post on your end within 10 business days. We wish you well on your fitness journey.Review fromDavid M
Date: 03/02/2023
I have seen the ads for about 3 years now??? I started going back to the gym recently and have lost about 10lbs so far. I have been seeing these ads over and over like a broken record. If a company shows this many ads and 1 coworker has been doing the workouts it has to be worth looking into. I looked, I purchased but decided to seek out input from reviews posted. I saw some of the routines others made fun of and was like WOAH. I'm not trying to mess my body up from improper lifts so I decided to go for the 30 day refund. I mean 5 minutes after the purchase. Not even thinking the purchase was finalized because it never even verified I wanted to buy it since it was still selling me stuff page after page. I only spent the $57 contacted them through the help and messaged them. Sent the email like they asked and it was an automated response with no indication of acknowledgement to my request to cancel. Mind you, I hadn't even opened the links for any of the package purchased and it was the refundable items listed. Still nothing and waiting for them to even acknowledge my request and simply give me my guaranteed refund as promised.V Shred, LLC
Date: 03/07/2023
We sincerely apologize we failed to meet our own rigorous standards of email reply time. We will ensure the feedback about checkout process is passed on. As for the refund request for the digital program, we stand by our money back guarantee policy. As such, we have previously replied to your message on 3/2/23 at 6:20AM PST, and advised of a refund in the amount of $57. If you do not see our response in your inbox, please check your spam folder. We wish you the best on your fitness journey.David M
Date: 03/08/2023
So I did reach out to vshred and I did cancel my account. They did promptly refund my money within a couple days (which is reasonable) as far as the review goes, if you do purchase this or are thinking about purchasing this product be mindful as soon as you click the items you choose they are purchased. There is no are you sure at the end of the cart. It is click 1 time and it's yours! Not the greatest idea for a company but that is my opinion. I just didn't like what I saw with the reviews and the workouts listed. I did not open the material but from those who did I saw several people saying the same thing with the videos provided which left them confused about the workouts listed and the plan designed to make you into fit healthy and a new version of yourself so to speak. It just didn't seem feasible in what others said was provided.
For their refund I give 5 stars
For their purchasing setup I give 2 stars
For the plans itself I cannot give stars because I didn't open the videos so ill give an N/AReview fromMarycel D
Date: 02/28/2023
I bought the $57 package and I tried to log on and I do not have my credentials to log in. When I request them (5 times) I get no response from anyone. I am not impressed with the way they treat clients once they have their money. I want my money back and Im not interested in excuses.V Shred, LLC
Date: 03/07/2023
We sincerely apologize we are not meeting our own rigerous standards of an email reply time of 24 hours and are endeavoring to respond to our customers in the order in which they were received. Our records show that the customer reached out via Instagram DM on 3/2/23 and we were able to successfully reset their password and provide navigation instructions. If the customer would still like a refund, we would be happy to honor the request. Please let us know by replying to the Instagram DM conversation.Review fromLynn U
Date: 02/27/2023
The program is more complicated than it needs to be. The ads are out of control, and the emails are to sign up for this and that without getting to the program you thought you bought.
This program is not going to work for me, and I want a full refund. I have sent out four different emails trying to get directions on how to cancel and get nothing back but more ads. I am done. If I had read the review prior to spending nearly an hour listening to the ad and getting excited about it, I would not have signed up for this IT is too intrusive. I would like a response and a refund to be processed.Review fromTina B.
Date: 02/25/2023
Don’t buy this product it’s a total scam. These pills caused sever cramping and it made me sick. I tried to get a refund but no way to get a hold of them. They’re not taking customer phone service. I left a message on their customer support but nothing. I spent over $130 on this stuff for nothing.V Shred, LLC
Date: 02/28/2023
Hi Tina,
We sincerely apologize that we did not meet our rigid standards of reply time. We are also sorry to hear what happened with your supplements. This is not something we would want our customers to experience. We have sent you an email with our return process, and have additionally processed a refund for the single bottle purchase, processed on 2/28/23. Please check your inbox for instructions and let us know if you have any further questions or concerns.Tina B.
Date: 03/26/2023
Me and V Shred have come to a resolution and I am satisfied with the results.
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