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Business Profile

Exercise Programs

V Shred, LLC

Headquarters

Reviews

This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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V Shred, LLC has 7 locations, listed below.

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    Customer Review Ratings

    3.83/5 stars

    Average of 1,049 Customer Reviews

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    Review Details

    • Review fromLourdes C

      Date: 03/30/2023

      This is a total scam! First I closed out the window before getting confirmation of my purchase thinking that the purchase was never finalized so I was not going to be charged. In fact, I was charged. I decided to go and log in and check out the program since I was already charged and just as I thought, it was nothing like it was advertised to be which is why I had originally closed out the window before finalizing my purchase. I have emailed them to cancel as they said there’s a 30 day money back guarantee but have yet to receive a response. I truly wish I had read these reviews prior to even considering this program. They have waisted my time with these endless videos and my money. If you are considering this program, I highly recommend you don’t!!

      V Shred, LLC

      Date: 03/31/2023

      Hi Lourdes,

      We sincerely apologize for the frustration you have experienced and have passed it along to the appropriate team. Upon checking your account, we did not see any emails from you. However, we are grateful for the opportunity to make things right for you. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!
    • Review fromCarol T

      Date: 03/29/2023

      I too have requested a refund for a $57 purchase, as the program is not what I thought it would be. The video advertising the product says multiple times if you're unsatisfied, you can request a full refund. Original order was 3/15/23. I requested a refund on 3/23/22 by email and also on the web/app. The only reply was an auto one that they are so busy, but please purchase more of the items listed. That's not customer service. I've not received any other reply, even after resending again on 3/24/23 and today, 3/29/23. I went to my credit card company too to file a complaint.

      V Shred, LLC

      Date: 03/30/2023

      Hi Carol,

      We apologize for the delay in responding to your email. We have processed your refund request and sent you the email confirmation. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) Please don’t hesitate to reach out to us if you need further assistance. We are sincerely grateful that you gave our program a try, and we wish you all the best going forward on your journey!
    • Review fromMichelle B

      Date: 03/29/2023

      I purchased the weight loss for her ans the custome diet plan for a total of $124. It's been a week ans still no custom meal plan and can't follow the weight loss program. It's to many ads and unwanted videos. I requested a refund but have yet to hear bad. How convenient they don't offer support over the phone. Email only which they don't reply. The custome meal plan said it would be ready withing 48-72 hours and its been 7 days already. Don't fall for this false advertising like I did. I highly doubt they will email me back for a refund. I sent the refund request 3 days ago and nothing has happened. Dont waste your money!!!

      V Shred, LLC

      Date: 03/30/2023

      Hi Michelle,

      Thank you so much for reaching out and bringing this to our attention. We are so very sorry that we did not meet our own rigid standards of reply time. Your full refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!
    • Review fromLindsey S

      Date: 03/28/2023

      Do not sign up! Read the fine print! They tell you in welcome video that you have a 30 day no questions asked money back guarantee, and then the upselling is relentless from there. If you’re naive as I was to sign up for custom coaching, the cancellation window is 72 hours, and you won’t even get the chance to meet your coach in that window. I cancelled within 24 hours of “meeting” my coach from a recorded message. I’ve had several emails with customer service and even though this program is not a good fit for me because I told them I didn’t want a strict calorie counting diet, they refuse to listen and are holding me hostage. Please don’t sign up for this program or support a business that is preying on curios people that want to better themselves. This experience makes me sick to my stomach!

      V Shred, LLC

      Date: 03/29/2023

      Hello Lindsey,

      Thank you for taking the time to share your experience. We truly take all feedback our clients tell us to heart and use it to improve in every area possible! We apologize for any confusion or inconvenience this has caused you. We also completely understand how trusting stuff on the internet can be a worrisome thing, however I assure you, our trainers work rigorously to meet every customer's needs and are always open to making needed changes when they are asked. V Shred is one of the leading brands in online fitness, nutrition and personal training. We are committed to helping each and every one of our fans and clients to achieve their fitness goals. Over the past few years We has been able to help millions of people from all around the world achieve their goals with all ages and all body types. As stated in our welcome email and explained by our Success Coordinators, this custom program is non refundable however, you are absolutely still eligible to continue working with your trainer and our success coordinators via email to create the best solution for you!
    • Review fromBonnie J

      Date: 03/28/2023

      I would give them no stars if I could. They will not respond to any requests to their customer service in any way shape or form. The program that they advertise and spend an hour explaining in their informational video is NOT what they are selling! You end up paying a fee to get their app on your phone that is supposed to connect you to videos for exercise diet and support but the phone app consists of nothing but advertisements for supposed videos for the things that they said were free all have additional costs. shameful how they take advantage of people who may be vulnerable…in fact vulnerability it their target!
    • Review fromFarzad L

      Date: 03/28/2023

      I enjoy and live working with Julio.
      He pays attention and has given me a great workout plan along diet plan for each month.

      V Shred, LLC

      Date: 03/29/2023

      Hi Farzad,

      Thank you for leaving a review! We're so happy that Julio is there for you, and that you're enjoying your experience with him. Thank you for choosing V Shred, we're here for you every step of the way!
    • Review fromMichelle W

      Date: 03/28/2023

      As with all the reviews below, requested a refund multiple times and no response.
      Poor customer service and no number to call.
      Very much a scam and just want to take more of your time and money!

      V Shred, LLC

      Date: 03/29/2023

      Hi Michelle,

      Thank you so much for reaching out and bringing this to our attention. We are so very sorry we did not meet our own rigid standards of reply time. However, we are grateful for the opportunity to make things right for you. Your full refund has been processed as of 3/29/23 and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!
    • Review fromKaren P

      Date: 03/27/2023

      . . When I asked them to honor their money-back guarantee if I was not satisfied they ignored me. I do not trust them. They have lots of additional costs if you want success.

      V Shred, LLC

      Date: 03/28/2023

      Hi Karen,

      We are so very sorry we did not meet our own rigid standards of reply time. However, we are grateful for the opportunity to make things right for you. We have processed a full refund for you as requested, and sent an email with confirmation as well as next steps regarding your supplements. Your refund has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We have also cancelled your subscriptions we well so you will not get charged any further. We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!
    • Review fromDeborah A

      Date: 03/25/2023

      Total scam. I placed an order and it says it was fulfilled, but I never received a tracking number, the package never arrived and the company still has not returned any of my emails after 4 attempts. Buyer beware of this one.
      I would've given them a no-star rating but it would not let me leave a review without selecting at least one star.
    • Review fromLori A

      Date: 03/25/2023

      I purchased V Shred for $57 6 days ago. I decided it's not for me and have been trying to get a response for a refund. I've emailed a couple ti.es with no response. I don't want to have to dispute the charge through my credit card. I would rather V Shred do the right thing and refund my money as promised with their 30 day return policy.

      V Shred, LLC

      Date: 03/27/2023

      Hi Lori,

      We are very sorry for any inconvenience or frustrations you may have experienced. We greatly appreciate all our customers' feedback and will do our best to improve wherever possible. Your refund for the Fat Loss Bundle and Burn has been processed and it should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.)

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