Reviews
This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,112 Customer Reviews
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Review fromLuiz R
Date: 08/12/2024
During and after the pandemic, I gained about 40lb and it was taking a toll on my health (blood pressure, joints, back, feeling heavy and tired). I tried things like steps/activity tracking, pilates with daily walks, and the gym and I was always good at eating healthy foods, but I found I didn't eat healthy amounts of them and that I didn't give my body enough rest. V Shred has been a life changing set of resources for me. So far I've dropped from 240lb to 173lb and look and feel healthy (my family, friends, and doctor agree.). I've only tried V Shred's custom meal plan combined with their online exercise resources (Fat Loss Extreme for about 6months then added the abs and arms packages later). The program shifted my mindset from "tracking" (passive) to "planning" (owning). I made it my responsibility to find the time to do groceries and prepare the meals for the day (or have healthy snacks available) and find the right time each day to exercise (varies every day). I'm also explicitly reminded to rest, sleep, and drink water, and I eat every 2-3h so I'm never hungry. The online workouts only take about 18min 4x a week and 15-30min of cardio 3x a week, so it never feels like a burden, quite the opposite. It feels good to do them, both physically and psychologically. My coach Jordan and other past coaches Shane and Jose have been instrumental in my journey. They plan the meals and recipes, make adjustments, provide substitutions, feedback and suggestions and always seem to be there when you need support. The meal ingredients follow my preferences and are thing that we can find in any store. Overall, I think the program not only re-educated some of my habits, but also effectively removed barriers to reaching my health goals.V Shred, LLC
Date: 08/15/2024
Hi Luiz,
Thank you for leaving a review, and what AMAZING results! Dropping from 240 lbs to 173 lbs is an incredible achievement, and it's great to hear how V Shred has transformed your health and lifestyle. Transitioning from "tracking" to "planning" has clearly empowered you to take control of your nutrition and exercise routines. Your commitment to grocery shopping, meal prep, and regular workouts is paying off, and the support from your trainers has been instrumental. Their tailored meal plans and adjustments have made the program sustainable and effective for you. Congratulations on your success, and thank you for sharing your journey. Keep up the fantastic work!
Review fromBrandon M
Date: 08/10/2024
0 stars first of all. They promise alot of stuff, but don't give it to you. There is no customer service, I've called sent emails and no response. I've tried to cancel membership but to no avail. This company is an absolute joke.V Shred, LLC
Date: 08/15/2024
Hi Brandon,
Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any inconvenience you've encountered.Upon checking our email database, you emailed us on 8/10/24 for the first time and our customer support team responded the same day and cancelled and refunded your VSU subscription as requested. We showcase our confidence in the quality of our products and services through our Money Back Guarantee offer. We stand strong behind our programs and the results they yield. If a client is not satisfied we will refund 30 days from the date of purchase on the majority of our programs. We also offer 24/7 customer support via email, live chat, and DM on Facebook and Instagram so customers can have multiple ways to reach us any time of day.
As a one-time courtesy, we have refunded all purchases on your account. You will not have any further charges from us. The refunds are for: $57 and $9.95 (x2). You can expect the refunds to reflect on your online credit card statement within 5-10 business days from your refund date, and on your paper statement at the end of the current billing cycle.
Once more, we extend our apologies for any inconvenience, and we hope we can gain your business back in the future. We sincerely wish you the very best on your fitness journey!
Review fromJane J
Date: 08/07/2024
As a diabetic I ordered 1 bottle because I couldn’t find the specific amounts of ingredients. They are NOT beneficial to my health issues. I have tried to cancel a subscription I didn’t know I had. There is no way to cancel. I have emailed. I have called. I did not want this products nor the 6 other bottles (all unopened) that I can’t get rid of. This company is slimy.V Shred, LLC
Date: 08/14/2024
Hi Jane,
Thank you for reaching out and bringing this to our attention. Your feedback is essential to us and we sincerely apologize for any inconvenience you've encountered.Upon checking our system using the information you provided, we were unable to find any contact attempts from you. We showcase our confidence in the quality of our products and services through our Money Back Guarantee offer. We stand strong behind our programs and the results they yield. If a client is not satisfied we will refund 30 days from the date of purchase on the majority of our programs. We also offer 24/7 customer support via email, live chat, and DM on ******** and ********* so customers can have multiple ways to reach us any time of day.
As a one-time courtesy, we have refunded all purchases on your account and cancelled all subscriptions. You will not have any further charges from us. The refunds are for: $124, $41 (x6) and $9.95 (x5). You can expect the refunds to reflect on your online credit card statement within 5-10 business days from your refund date, and on your paper statement at the end of the current billing cycle.Once more, we extend our apologies for any inconvenience, and we hope we can gain your business back in the future. We sincerely wish you the very best on your fitness journey!
Review fromElizabeth T
Date: 08/04/2024
My coach Rosa L has been absolutely amazing. She's been very quick to respond to my emails, requests or making suggestions for anything that has come up along the way. Rosa is very encouraging, upbeat and really listens to me. Seeing results with someone that's putting the work in for me is just awesome! I'm so glad Rosa has been by my side.V Shred, LLC
Date: 08/13/2024
Hi Elizabeth,
Thank you for leaving a review! It’s fantastic to hear that Rosa's quick responses, encouragement, and attentiveness have made such a positive impact on your journey. Having someone who truly listens and supports you every step of the way makes all the difference. Keep up the great work, and we're excited to see your continued success!
Review fromRichard G
Date: 08/03/2024
Tried to purchase for $57 on line, but was forced to watch multiple videos with no escape and warnings to not hit the back button or risk being double billed. After wasting a lot of time, I couldn't stand it any longer and hit the back button until I got to where I could delete my personal/credit card information. I will post again if they manage to put through a charge on my card.V Shred, LLC
Date: 08/08/2024
Dear Richard,
Thank you for sharing your feedback. We're sorry to hear about your experience and want to assure you that our team took immediate action upon receiving your request for a refund, and the charge was reversed the same day you emailed us. We strive to make our purchasing process as smooth and transparent as possible and will certainly take your feedback into account to improve. If you have any further concerns or need additional assistance, please don't hesitate to reach out to our support team. We're here to help and ensure your experience with us is a positive one. Thank you for your understanding.
Review fromDeb M
Date: 07/29/2024
I was at first encouraged and ready to start what appeared to be a solid logical get toned program after listening to the first video however, when they didn't leave me alone NOR would they just let you get on with the business of completing the transaction but FORCED you to either start over or listen to yet another long winded sales pitch for even more products I become discouraged then enraged. I tolerated the second video by just doing other things half listening but it was at least 15 more minutes of sales. But then I clicked "no thank you " and it started in again with "another" offer and another long winded video with no way out of the system without worrying that you would be charged for nothing. I hesitate usually to make transactions online but always quickly get out of the browser and restart my computer to lessen exposure time since computer techie gave me this advice. Vshred was holding not only my computer captive but my credit card too. I despise pressure salesman and this did not start out to be that way but ended up very much that way. I plan to immediately request refund and to contact my credit card company if one more up sale is attempted.V Shred, LLC
Date: 08/07/2024
Hello Deb,
We're truly sorry to hear about your experience. We aim to provide a seamless and motivating journey for everyone starting their fitness transformation, and it's disappointing to learn that we missed the mark for you. Our intention with the additional videos is to provide more options and value, but we understand how it can feel overwhelming and frustrating, especially when you're eager to get started. Your feedback is invaluable, and we're committed to improving our process to make it more user-friendly. Please know that you have the option to request a refund, and we’ll ensure it's processed promptly. If you need any assistance with this or have any other concerns, feel free to reach out directly to our support team at [email protected]. We appreciate your patience and hope to have the opportunity to support you in the future under better circumstances.Review fromCeleste M
Date: 07/26/2024
I've felt so supported by my V Shred coach, Callie. She is responsive, uplifting and full of helpful advice for sustaining my weight loss and maintaining a healthy lifestyle. Callie has done a beautiful job of highlighting my successes and keeping me hyped! I just started my third month of the V Shred meal plan and coaching. The meals are delicious and I've lost over 16 pounds so far! Yes, Callie, yes!V Shred, LLC
Date: 08/01/2024
Hi Celeste,
Thank you for leaving a review! We're thrilled to hear how supported and uplifted you feel by Callie. It's great to know that her responsiveness and helpful advice have been instrumental in your weight loss journey and maintaining a healthy lifestyle. Celebrating your successes and keeping you hyped is what we're all about. Congratulations on starting your third month and losing over 16 pounds so far! Keep up the amazing work!
Review fromAmy M
Date: 07/26/2024
My coach seemed to be pretty engaged at first; however it has taken her quite sometime to update my meal plan. I know I am not the only one she is coaching, however, being new to the program has left my impression very low. As of yesterday my plan still has not been updated. Not sure how well I really like the program that I spent my hard earned money on trying.V Shred, LLC
Date: 08/02/2024
Hi Amy,
We're sorry to hear about your issues with your trainer. Upon checking your account, we can see that your plan has been updated and your trainer has been in contact with you. If you continue to have any issues, or if you have any further feedback or any additional questions, please let us know.
Review fromLaura P
Date: 07/26/2024
Courtney is awesome! He is very responsive to questions and concerns. I’m stopping my custom plans not due to him but I now feel more comfortable crafting my meals to meet my macros. I also like the workouts on the monthly plan so will probably sign up for that. He did a great job!V Shred, LLC
Date: 07/31/2024
Hi Laura,
Thank you for leaving a review! It's so great to hear that Courtney has been responsive and helpful with your questions and concerns. It's amazing to know that you've gained the confidence to craft your own meals while meeting your macros. We're glad you enjoyed the workouts on the monthly plan and appreciate your intention to continue with those. Kudos to Courtney for doing a fantastic job, and thank you for being part of the V Shred family!
Review fromNiurka M
Date: 07/26/2024
I started V shred almost 8 weeks ago and I was assigned David ******* as my trainer. At first I wasn't sure if David was an actual person but after my first email to him I quickly realized he was. David has been such an important part of my fitness journey. He has truly been amazing. He always responds to my emails with any questions or concerns. He cheers me on and points out the positive in weeks where I feel like i didn't do so well. He's adjusted my menu when I've needed a change and has been available for me every step of they way. Overall my experience with the Vshred program has been really good. I'm finishing my 8th week and I'm down 11 pounds. This program isn't a miracle program. It takes a lot of discipline and work but unlike other programs I've done; the hard work has paid off! I've been extremely happy with the my experience this far!V Shred, LLC
Date: 07/31/2024
Hi Niurka,
Thank you for leaving a review! We're thrilled to hear about your positive experience with David as your trainer. It's great to know that he has been a significant part of your fitness journey, providing prompt responses, encouragement, and menu adjustments when needed. Congratulations on your progress—down 11 pounds in just 8 weeks! We agree that while the program requires discipline and hard work, the results are truly rewarding. Keep up the fantastic effort, and thank you for choosing V Shred!
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