Reviews

This profile includes reviews for Winechateau.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Winechateau.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Winechateau.com

  85 Central Ave Metuchen, NJ 08840-1823

• 

  Winechateau.com

  160 Durham Ave Metuchen, NJ 08840-1261

• 

  Winechateau.com

  1021 Saint Georges Ave Colonia, NJ 07067-4021

Review Details

• Review fromeddward a

  Date: 11/20/2023

  DO NOT ORDER FROM THEM DO NOT ORDER FROM THEM, THEY ARE CROOKS *** LIARS, I ORDER WINE FROM THEM THAT WENT TO NUMBER 1, AND AFTER I PAID, THEY REFUSED TO SELL, ORIGINALLY THEY SAID THEY HAVE IT IN STOCK! DON'T PUT YOUR TRUST IN THEM, YOU WILL BE SORRY!

• Review fromJames K

  Date: 10/10/2023

  Started off with a small 2 bottle order to see how Wine Chateau worked out as it was my first time purchasing from them. 3 weeks later I received the first of 2 bottles in the mail. I sent in 2 email inquiries because of what I considered was a significant amount of time for a small wine order where the website showed the bottles were available (not on backorder). I received automated responses to both inquires that gave no helpful information regarding my questions. After 5 weeks I called Wine Chateau to find out what happened with the other bottle I ordered and was informed that it was put on backorder more than 2 weeks ago. I asked if the company representative if they had planned to send me an email or call to inform me of the change and the representative did not have a single response. Unbelievable how horrible their communication and customer support are. If I could give this company 0 stars I would. My only recommendation is to never purchase anything from them!

• Review fromMike W

  Date: 09/08/2023

  For my first time using Wine Chateau, I ordered four different wines for a total of 16 bottles. Two of the varieties they sent were the wrong vintage. They sent a cheaper year. For a third variety they sent one bottle instead of 4. They never communicated any of this to me. I reached out to them once I discovered the discrepancies. They gave me a refund for the 3 bottles (less the quantity discount). So, instead of $200 for 4 bottles, I paid $75 for the 1 bottle. They also said they would give me a 20% discount on the wrong vintage. Instead they refunded $74 on an order of almost $900. I will obviously never order from them again.

• Review fromIvan E

  Date: 08/26/2023

  Gave me the wrong order and then only offered 10% off. Do not trust this company

• Review fromSaDawna M

  Date: 07/28/2023

  What a horrible company. They were weeks late shipping (only after 7 emails and me asking to cancel order), them they shipped completely different wines. Not vintages, wines. They weren't going to refund anything, but eventually said they would. Still no $$$.

• Review fromEllen M

  Date: 07/25/2023

  Said wine in stock. Not coming in a shipment for a month! I am not confident that I will get it at all.

• Review fromJohn S

  Date: 07/03/2023

  This company is a scam. DO NOT ORDER ANYTHING FROM THIS COMPANY. YOU WILL REGRET IT. CANCELING THE ****** I AM HEADED TO ****** NEXT TO LEAVE A MORE HONEST REVIEW AND EXPRESS HOW I REALLY FEEL ABOUT BEING STOLEN FROM

• Review fromBrian H

  Date: 06/27/2023

  I ordered product 30 days later still no shipping info..

• Review fromRebecca R

  Date: 06/27/2023

  Scam!!!! I ordered the beginning of June. Have not received my order- no response from company.

• Review fromMeredith G

  Date: 06/19/2023

  I ordered a case of wine on May 21st. A full month later, it hadnt arrived. When I emailed, I was told it would ship soon and to confirm my details. I tried to call to cancel the order, but they send you to a hold line and then voicemail. After reading the reviews here, I emailed to cancel the order and also disputed the charges with my bank.