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Business Profile

Gutter Guards

LeafGuard Holdings, Inc

Headquarters

Reviews

This profile includes reviews for LeafGuard Holdings, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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LeafGuard Holdings, Inc has 50 locations, listed below.

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    Customer Review Ratings

    1.48/5 stars

    Average of 167 Customer Reviews

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    Review Details

    • Review fromMartha H

      Date: 08/23/2023

      I have never been more disappointed in a product in my life! A friend came over and asked if I would recommend leafguard gutters to them. I told them absolutely not. I live in **** where there's not a lot of rain and when it did rain I have leaks and the company have not fixed it. They told me that the guy that installed my rain gutters didn't work there anymore and that my gutters need to be replaced because he did it wrong. They did not replace my gutters. They did some patch jobs but it still isn't carrying the rain away. The whole reason that you have rain gutters right? I would not do this again. It's supposed to be a lifetime warranty that goes with your house. But I can't get them to come back and fix what's wrong now.
    • Review frommargaret f

      Date: 08/19/2023

      Horrible customer service . I had ********************** before and then tree hit and damaged them, was going to buy new gutters but no call back after several attempts and then got through and made appointment and they never showed or called. Really terrible company! DO NOT GO WITH THEM!
    • Review fromvicky k

      Date: 08/10/2023

      they said in their adverisement that for listening to their 90 minute presentation, i will get 50dollar **** gift card, they never fulfilled their promise even after severral messages to their supervisor
    • Review fromStacy B

      Date: 07/29/2023

      This is the WORST Leaf Guard ever!! If your looking for employment DO NOT GO WITH THIS COMPANY !! Even if your looking for gutters , go somewhere else . They over charge and do a crappy job . ***** NEEDS TO BE FIRED !!! And ****** !!! ***** does NOTHING but sit on his **** and lets his employees do all his work . He allows certain employees ( ****** ) to talk to employees with such disrespect ! His *************************** is a *********** so he gives all the easy drops to him and makes the other driver do all the hard work . The work trucks ALWAYS break down and instead of getting them fixed ***** just finds a way to make it work so they can get the money for doing the job . He is RARELY there and doesnt assist his employees at all !! Doesnt even answer the phone ! Its a bunch of favoritism going on and HR NEEDS TO STEP IN BEFORE THEY LOSE ANOTHER BRANCH BECAUSE OF ****** ACTIONS !!!! DO NOT GET GUTTER FROM THIS LOCATION! They are unorganized and super unprofessional!!! ***** will do anything to make a sell and cover his **** even if it means stepping on his employees to do it ! Besides his brother and ****** of course!!! Make WOLF the ** again !! Hes the only one who actually cares and gets the job done CORRECTLY! Same with **** , ****** , ***** , **** and **** !
    • Review frommatthew s

      Date: 07/26/2023

      I've had them for 6 years and have had 0 problems.
    • Review fromMary C

      Date: 07/13/2023

      Had a LeafGuard sales representative come out to give estimate yesterday (July 12, 2023.) Talked for two hours - banged our dining room table several times with his display products. My husband asked him to be carful several times. He was a typical fast talking, making outrageous claims, (one being that BBB can be paid off), condescending and RUDE, at end of spiel he said (of course) price is only good if we order right now-today. He mentioned a a Senior discount and Veteran discount but would not tell us what is was. I told him we wanted a day to think about it and I to discuss. He started getting defensive and conversation went downhill from there. I walked out of room, he continued to argue with my husband and when husband asked for bottom line, what is final price, he said he could not give us price without making a phone call first. A few minutes later the exchange escalated to an ugly shouting match, my husband told him to get out of our house! Product may have been great but sales tactics are shady.
    • Review fromBrian A

      Date: 07/12/2023

      Should have read all of these reviews first. Similar experience. I had a quote of $16,444 which was crazy. I had to sit through a crazy long sales pitch when I was clear that I did not have time. It was obvious they were trying to overjustify and set up a crazy price. Somehow he was able to say he could get it down to $3,800 as I was trying to get them out the door. A complete scam. Maybe a decent product but not worth what they are trying to rip people off for.
    • Review fromEmily Z

      Date: 07/11/2023

      It's possible that if installed well, LeafGuard gutter systems could provide and effective drainage solution. My experience with them was terrible, and representative of the reason that LeafGuard of **********, ** no longer exists. In 2 locations, the installers cut into the shingles and caused water damage to the interior of my home - specifically $8000 worth of damage to my kitchen. In both cases, the section should have been cut shorter to remain level and fit into the eave, but the installers chose to force the section into place and cause damage that was covered over with silicone. There were several sections installed that appeared blatantly unlevel to the naked eye and held inches of water at all times. The installers chose to re-use old rain pipe and did not attempt to route them away from the house, resulting in water entering my basement every time it rains. A downspout elbow that was routed into a 20+ foot downspout was cut so that it blocked the entire area of the main downspout, meaning that during rain, water poured out the top of the downspout and onto the nearby wooden window frame. The ********** location manager was completely dismissive of claims without seeing them. The worst part I witnessed was the treatment of the employees and the payment system does not come close to compensating or encouraging them to provide quality work. They only make reasonable salaries for installs (as they are a percentage of the cost) and I was told that the jobs to fix the poor work were paid at $12 per hour. In summary, I paid over $20,000 for a gutter system that caused me over $10,000 worth of additional damage (and counting) and interaction with the most arrogant and obtuse people I have encountered in home improvement.
    • Review fromKym S

      Date: 07/05/2023

      We were pleased with our Leaf Guard gutters we got years ago from a different company, so I went to this company first to replace a gutter on the front and a small piece on the side. The salesperson was on a script but couldn't answer questions. Then he quoted "around $15,000" and said that "price" was only good if I signed that day. Thank goodness I did not. I found another company that has larger gutters and works the same (their salesperson used to work for the original company that put on the gutters on the back of our house.) They got the work done quickly and with great care for $3,300. I think the only thing better about Leaf Guard were the access points to the downspouts, but that wasn't worth $12,000 to me when there are only 2 downspouts for the job that needed to be done.
    • Review fromBetsy C

      Date: 06/27/2023

      So sorry that I didn't read this reviews before being scammed by this company! My mistake!To begin with the saleman was as shady as they come! I should have trusted my instincts but after getting off of as third shift rotation, I guess that I wasn't thinking as clearly as I should have been. After a very long sales pitch and after discussing the ridiculous price that he started with,he called his "so called" boss and kept coming down on the price. After discussing the payment,the "salesman" stated that I could finance 18 months "interest free" which I wasn't really going to do, but I thought why not, I could pay over and above for those months, interest free and not touch my savings. Well, when I got my first statement from *************** which I hate, I was charged a $29.00 (activation fee) which was "inconveniently" not told about! After contacting the credit card company, I was told that there wasn't anything that I could do about the charge.I called Leaf Guard to speak to someone and after multiple calls, I get NO REPLY back. It's not so much about the money, it is the principle of all it was all handled.Oh, I failed to mention that when the gutters were installed, the two guys left such a mess around my house and drive that I am still finding nails and metal pieces after a month. When they showed up for the install, they said that it would only take a few hours, but 12 hours later when I'm trying to rest before going back into work at 9pm, they finally finished without cleaning up their mess!Never again will I ever recommend this company to anyone, so BEWARE, A TOTAL RIPOFF!

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