Reviews
Customer Review Ratings
Average of 29 Customer Reviews
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Review fromWilliam S
Date: 05/24/2023
Norris Mechanical is the best heating and air company to deal with in the OBX. I am happy with their employees and service.
Norris Mechanical, LLC
Date: 05/25/2023
Thank you so much for your kind words, Ann! We're so glad to hear you're happy with our service, and we appreciate your business.Review fromMM R
Date: 05/22/2023
Very helpful and very friendly. Fixed our system and explained what was happening as well as what the next steps should be.Norris Mechanical, LLC
Date: 05/25/2023
Thank you for taking the time to leave a review! We're so glad to hear you're happy with our service.Review fromWilliam D
Date: 05/22/2023
Great company to use. I’ve been using their services for years related to yearly maintenance on my ac/heating system, plumbing and other home repairs and installations. Recently Norris installed a new ac/heating system at my Outer Banks residence. The installation was completed in a timely period by their friendly and professional crew. This business is definitely recommended. WLDNorris Mechanical, LLC
Date: 05/25/2023
William, thank you for taking the time to leave such a detailed review! We love hearing from long-time customers such as yourself and are so glad to hear you've been happy with our service over the years. We appreciate your business and look forward to serving you again whenever you may need us!Review fromBrenda S
Date: 12/31/2022
Great company and staff! We have been using them for years and always had wonderful service. Everybody is so nice and they are always there when you need them!Review fromBetty K
Date: 12/16/2022
Norris replaced a heat pump for us a couple years ago and have been using them for semi annual maintenance checks/service since. All the service techs have been timely, professional, and polite. Office staff efficient, polite and professional when scheduling service visits. I highly recommend this company.Norris Mechanical, LLC
Date: 01/24/2023
Thanks for taking the time to leave such a detailed review, Betty! We pride ourselves on our customer service and love hearing this kind of positive feedback. We're so glad that we're able to be the company you trust for all your HVAC needs. Thank you!Review fromJACOB B
Date: 12/14/2022
Technician was on time and professional. Work was done quickly. Highly recommend.Norris Mechanical, LLC
Date: 01/24/2023
Thanks for taking the time to leave your review, Jake! We pride ourselves on our customer service and love hearing this kind of positive feedback. We're so glad that we're able to be the company you trust for all your HVAC needs. Thank you!Review fromChris C
Date: 07/29/2022
Our technician, Heath, is always professional, efficient, and has a keen sense of attention to detail. Having just moved to the area a year ago, we wanted to find a company we not only could trust, but wanted to partner with for the long term service of our geothermal units. We are grateful that we found Norris Mechanical, and we especially appreciate working with Heath as he has not only provided exceptional service, but has taken the time to help us further understand our geothermal unit.Norris Mechanical, LLC
Date: 08/04/2022
Thanks for taking the time to leave such a detailed review, Chris! We pride ourselves on our customer service and love hearing this kind of positive feedback. We're so glad you found us and that we're able to be the company you trust for all your HVAC needs. We will be sure to pass along your kind words to Heath. Thank you!Review fromGerald R
Date: 07/24/2022
Norris Mechanical made professional repairs to our old A/C unit. The 23 year old unit was not in good shape. I scheduled with Norris to have A/C replaced. The old unit wasn't going to make it to the scheduled date. Norris rearranged their schedule and installed the new A/C unit earlier. I'll continue calling on Norris Mechanical for future Heating and air conditioning needs.Norris Mechanical, LLC
Date: 07/25/2022
Thanks for the detailed review, George! We're so glad to hear you're happy with our service.Review fromCraig R
Date: 07/22/2022
My air-conditioning system failed in the intense heat of July. My regular a/c people were not available. Norris came in very quickly. Found a replacement unit and had it installed in less than two days. Very responsive and courteous. I couldn't ask for any better service.Norris Mechanical, LLC
Date: 07/25/2022
Thanks for the detailed review, Craig! We're so glad to hear you're happy with our service and that your system is now running smoothly.
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