Reviews
Customer Review Ratings
Average of 29 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromANDREW B
Date: 01/18/2025
Did an excellent job replacing 20 year old HVAC unit. Neat and clean. Price was reasonable and they responded rapidly during our short stay at our house.
Norris Mechanical, LLC
Date: 01/21/2025
Thank you for choosing us for your HVAC needs and taking the time to leave a review! We're so glad to hear you had a positive experience with us and are happy with our service and pricing.Review fromLarry F
Date: 11/19/2024
Exceptional service and diligence from Norris Mechanical by Technician Uriah C., during our 6-month maintenance visit. He was very meticulous in the execution of his work.Norris Mechanical, LLC
Date: 12/04/2024
We're so glad to hear you're happy with our maintenance service and our technician's attention to detail. Thank you for taking the time to share this positive feedback!Review fromBrian T
Date: 10/31/2024
Super quick turnaround on parts. Great staff and technicians. Very professional.Norris Mechanical, LLC
Date: 11/01/2024
Thanks for taking the time to leave a review - we're so glad to hear you're happy with our service!Review fromWilliam P
Date: 09/19/2024
The technician sent today was incredibly through. Norris as a company has been a joy with which to work!Norris Mechanical, LLC
Date: 09/30/2024
Thank you for taking the time to leave a review! We're so glad to hear you're happy with our services.Review fromHarold S
Date: 08/07/2024
Prompt, fast and polite. Very satisfied with installation. Been a customer for 17 years.Norris Mechanical, LLC
Date: 08/19/2024
Thanks for taking the time to leave a review, Harold! We love hearing from long-time customers such as yourself and sincerely appreciate your support over the years. We appreciate your business and look forward to serving you again whenever you may need us.Review fromBrenda S
Date: 07/20/2024
Great Company! Cameron was so professional and nice. He knew exactly what to do. He is a great employee for your company! This was the second time he has serviced our AC and he did a wonderful job both times. The ladies in the office are so nice too! We have used this company for many years and never been disappointed. We highly recommend this company! Thank you for always taking care of our family.Norris Mechanical, LLC
Date: 08/19/2024
Thank you so much for your kind words, Brenda! We love hearing from long-time customers such as yourself and are so glad you've been happy with our service over the years. We appreciate your business and look forward to serving you again whenever you may need us.Review fromKen Y
Date: 07/06/2024
Two new Trane heat pump systems were installed in February 2024. The price was reasonable. The installation crew was competent and professional, and completed the job in one day. Two seasonal tune-up visits were included in the contract. The first (summer) visit was performed by a similarly competent technician. Overall, the equipment and service have been commendable.Norris Mechanical, LLC
Date: 07/17/2024
Thank you for taking the time to leave a review, Ken! We're glad to hear you're happy with our service and your new Trane heat pump systems. We look forward to helping you keep them running smoothly for years to come!Review fromBill P
Date: 06/27/2024
The office was very responsive, and the technician was capable, knowledgeable and courteous. Prompt and excellent service.Norris Mechanical, LLC
Date: 07/01/2024
Thanks for taking the time to leave a review, Bill! We're so glad to hear you're happy with our service!Review fromCindy S
Date: 06/24/2024
Excellent job. Timely arrival, professional service and explained situation thoroughly.Norris Mechanical, LLC
Date: 06/25/2024
Thanks for taking the time to leave a review, Cindy! We're so glad to hear you're happy with our service.Review fromCHARLES M
Date: 06/03/2024
Heath did an excellent job Customer service was quick and efficient by phone and email. The service requests were also timely, efficient, and friendly, also explained everything in detailNorris Mechanical, LLC
Date: 06/05/2024
Thanks for taking the time to leave a review, Charles! We're so glad to hear you were happy with our service.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.