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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Take 5 Oil Change has 326 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Take 5 Oil Change

      440 S Church St STE 700 Charlotte, NC 28202-2059

    • Take 5 Oil Change

      4030 Monroe Rd Charlotte, NC 28205-7706

    • Take 5 Oil Change

      1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

    • Take 5 Oil Change

      714 Cassat Ave Jacksonville, FL 32205

    • Take 5 Oil Change #148

      980 E Waterloo Rd Akron, OH 44306

    Customer Review Ratings

    1.49

    Average of 257 Customer Reviews

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    Review Details

    • Edna P

      Date: 12/05/2024

      The technician and night manager at the location that I went to on Black Friday were very kind and explained the process. This was my first time coming here. They were Professional and helpful in providing the rationale behind suggestions they were making, as well as helping me to decide the most cost-effective choices for my car and how often I drive it. They checked the air In my tires also. I highly recommend Take 5 and I plan on being a repeat customer.

      Take 5 Oil Change

      Date: 12/07/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Brandi M

      Date: 12/03/2024

      Got me in and out quickly. Honored a coupon that I was having problems pulling up on my phone. Friendly, knowledgeable service

      Take 5 Oil Change

      Date: 12/05/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Lesley D

      Date: 12/02/2024

      Do NOT use this place. They ripped off my 19 year old daughter by using a higher priced oil than what they agreed on, did not replace the oil filter and charged her $50 for a cabin air filter that is $10 on ******. When I tried to call them, I spent 30 min waiting on the phone only to be transferred to an overflow call center where they could do nothing. Done to a military family, so not military friendly as they advertise.

      Take 5 Oil Change

      Date: 12/03/2024

      We're sorry you and your daughter had a negative experience with us, ******. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************

    • Randy T

      Date: 11/26/2024

      If I could give this place a 1 star I would. Recently got my oil change, 5 DAYS LATER my car cut off on me. Got my car towed to a mechanic shop and found out that my engine is damaged (locked) due to not having oil. Checked my dipstick and its dry. My car has no leaks or any engine damages before this. ******** company I will never recommend!

      Take 5 Oil Change

      Date: 11/27/2024

      We're sorry you had a negative experience with us, *******.We always want our customers to leave our stores happy. We see that you have filed a claim with us already regarding the service issue. We will get someone right on it and have someone reach out to you. Thank you. 

      Take 5 Oil Change

      Date: 11/27/2024

      Sorry, I meant it to be addressed to *****. My apologies. 

    • Michael D

      Date: 11/25/2024

      I use the Take 5 location in *****, **. near USF for my oil changes. I've taken three vehicles and a friends car there over the past couple years. Tonio and the team are always courteous, friendly and professional and they don't try to sell me unnecessary repairs. I also appreciate coupons.

      Take 5 Oil Change

      Date: 11/26/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Barry S

      Date: 11/20/2024

      This message is in regards to a very unpleasant experience we had at store #****.The only information that I have was the supervisor that was on duty (****) and the first name of the district manager (****). We requested her contact information so that we could reach out to explain our situation. Unfortunately we were not given any information. As a result, the police were contacted and a report was made to document our experience. Our visit was a routine follow up of an oil change. However, upon arriving I sat in the service bay for 30 minutes before I was advised that the oil pan plug could not be removed and your employee did not want to cause any further damage to the vehicle, so we were instructed that no work would be done and the vehicle would need to be taken to the dealership. The question was then asked, did your store have the invoice from the work that was done in April 2024 which indicated that your store was the last one to perform service. The invoice clearly indicated that your store was the last one to install the s**** into the oil pan. So it is not our fault that the plug could not be removed. It was due to neglect of your own employees. Nevertheless, the vehicle will now have to be taken to the dealership to be repaired where a larger expense will most likely be incurred as a result of your error.I would appreciate it if someone could get back to us or reply to this email so that we can handle this hopefully in a better manner in which your employee did because he (****) was very rude and unprofessional to the point where he was getting an attitude and loud and literally walked away.

    • Lorena R

      Date: 11/19/2024

      I wanted to take a second and just let you know how impressed I am by your team this weekend. I was getting my coolant changed and there was an issue while this happened (I think there was an air bubble that wouldnt go away but Im not 100% on this) your team worked on this until I was ready to go and while it did take a long time I did notice that they were doing their best to take care of me and other clients and that I was also impressed by that and that they werent getting flustered or upset about what was happening. I think another manager even showed up just to say hi and ended up helping with my car as well.

      Take 5 Oil Change

      Date: 11/25/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Nancy K

      Date: 11/14/2024

      Good afternoon today I went for a oil change my receipt number is 335715.#****Today when I came they made this the best experience it was pouring rain **** ran to my car with water .Apologized for the wait and asked if there was anything we needed so friendly.When we got up to get service.**** checked the car explained what he was doing excellent.***** went above and beyond to go over everything I needed to get done on the car told me which was the best oil for high mileage very informative. Mr. **** came back told us everything was finished went over when to come back with a great big smile. This team today preformed in the Spirit of Excellence. I usually dont take the time to give reviews but this time I had to excellent excellent excellentNancy king

      Take 5 Oil Change

      Date: 11/15/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

    • Loraine W

      Date: 11/08/2024

      They used the WRONG OIL in our **** and REFUSED to take responsibility. We contacted corporate and they asked for all kinds of documentation, which we provided, to PROVE that they used the wrong oil in the car on TWO oil changes. THEY STILL REFUSE TO TAKE RESPONSIBILITY OR EVEN FIX THEIR ERROR UNLESS WE PAY FOR ANOTHER OIL CHANGE! The manager even had the ******** to say that since the car was foreign, ANY oil could be used and it would be fine. I checked that statement out with Audit **** Houston and that is an absurd statement. I strongly feel they are giving a young girl a hard time assuming she won't know any better. STAY AWAY from this place!!

    • Erica G

      Date: 10/23/2024

      I went to have service done on my car on July 16, 2024. I was charged for a service they could not perform. I was charged $150 and have been given the run around to get the refund. Today is October 23, 2024 and I still have not recieved the refund. I have been given different numbers to call and nobody knows anything. I even emailed Take 5 and still have not heard back. This is ridiculous and I should not have to beg for money that is owed to me. I would really appreciate if they would provide customer service and assist me with the money they owe.

    Take 5 Oil Change is NOT a BBB Accredited Business.

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