Reviews

This profile includes reviews for Vacations Made Easy's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Vacations Made Easy has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Vacations Made Easy

  null Springfield, MO 65806-1643

• 

  Vacations Made Easy

  1114 Celebrity Cir Myrtle Beach, SC 29577-7465

• 

  Vacations Made Easy

  1325 W Sunshine St # 537 Springfield, MO 65807-2344

• 

  Vacations Made Easy

  1675 East Seminole, Suite A-1 Springfield, MO 65804

• 

  Vacations Made Easy

  4714 Sute D Highway 17 south North Myrtle Beach, SC 29582

Review Details

• Review fromJamal b

  Date: 05/23/2023

  This is by far the worst place give give even 1 dollar to. I purchased a morning cruise on May 20 2023 and when I went to pick up the tickets I was told to go across town to get on the cruise. It was 45 minutes away from where the tickets had to be picked up from. I asked why couldn't It be sent digitally to my. I was told the can't. But 3 hrs later it was send digitally. I called customer service asked for a refund. They denied me even though there is no refund policy in the contract. I spoke with 2 so called supervisors **** and Alexandria they were very rude. I can see by the recording that this happens all the time . Because it say please be polite to our staff so I know ******** the only pisssed customer. Do not use them. They are the absolute worst company. They literally stole money out my pocket.

• Review fromMary W

  Date: 04/26/2023

  BEWARE!!!!! We booked a tour for a group of seniors, the BransonShows.com site advertises the lowest price guarantee and BOGO offer. These are false advertisements as the cost to book anything listed on the site is twice the price of booking directly through the venue. The cancellation policy is ridiculous and the terms are next to impossible to find on their page. The "terms" is at the very bottom of the page in a very small font. (right side bottom). I have copied the Cancellation Policy here: *Cancellations received more than 2 days prior to the date of your first reservation can have 100% of your vacation's value applied to a future vacation for up to 12 months or a 65% refund. (Example for a vacation package with a check-in of Oct 15, 2026 after 3 p.m., you may cancel prior to midnight on Oct 12, 2026) I am worried about the booking so I have contacted the venue now to ensure they are aware and to check on the status of this booking and the validity of this travel seller. Vacations made easy should change its name to Vacations made stressful and Expensive. Lesson learned!! **** *

• Review fromRay J

  Date: 03/13/2023

  We purchased four tickets from this company. The couple that was supposed to meet up with us could no longer attend. I called to cancel the tickets. They told me it was full refundable. Then they told me I could get a voucher or a 65% refund. I asked for a supervisor. He told me they could give me 90% of my money back. I contacted my credit card company to dispute the charge.

• Review fromWendy N

  Date: 03/11/2023

  I wanted to share an experience so hopefully no one else will have to experience this! NEVER USE Vacations Made Easy for any reason! They over charge an absurd amount and then the only solution is to be refunded with a gift card to use with them or 65% of your money back! It is a shame how they are abusing customers! They are very tricky making the website appear to be going through the event site( in my case ***********************) , but it is a rip off 100%. Please share and get the word out about this terrible company!!

• Review fromElisa C

  Date: 12/23/2022

  Made the mistake of booking a Branson dinner show through them and paid $200 more than I would have if I would have just booked direct with the company. I do not recommend doing business with this company.

• Review fromMICHELLE W

  Date: 11/17/2022

  I went on-line to purchase tickets for ************** Musical-A Tribute to Motown in MB. Of course, this company has their address attached to the *********** (place of the event). Not realizing this was not the official website of GTS, I ordered 6 tickets and was charged $248.32. THIS AMOUNT WAS IMMEDIATELY PLACED ON MY CHARGE CARD. My instincts told me something wasn't right, so I called GTS and was told this company purchases back row seats from them and sell to customers and in order to get your tickets you must first attend a timeshare presentation (not mentioned anywhere when purchasing) I was asked do I want the tickets emailed or sent via mail. I said mailed. I called the company within 10-minutes of the purchase to cancel the order. I was told I could get refunded with a GIFT CERTIFICATE or the MONEY BACK ON MY CARD, LESS $85. Of course, I was livid! I blatantly told them, "If this company is legit, then why are you so adamant about cancelling my purchase and refunding the entire amount back to my card?" The person I spoke with was apologetic, however, I told him I don't need an apology I just want the purchase cancelled. I contacted my bank to let them know that this charge is NOT TO BE PAID. Still waiting on the results. I don't understand why this company is allowed to stay in business after so many complaints. Are there not laws against this type of ILLEGAL BUSINESS DEALINGS. My mistake NOT READING THE REVIEWS UP FRONT. THE WAY IT'S ATTACHED TO THE ORIGINAL VENUE IS VERY DECEIVING. And why would legitimate businesses do business with a SHADY VENUE LIKE THIS? This is WRONG what they're doing, and THEY SHOULD BE STOPPED. Not only did I called them BUT has responded to the numerous emails they've been sending since my purchase telling them I AM NOT INTERESTED IN ANYTHING THEY'RE SELLING AND TO CANCEL MY ORDER! PLEASE BE AWARE, YOU DON'T WANT TO PURCHASE ANYTHING FROM THIS COMPANY. FRAUD, SCAM. They don't deserve a one-star rating, it's ZERO star.

• Review fromGabby J

  Date: 11/15/2022

  I purchased double priced tickets for a ************ in ************, they sent the confirmation code and everything looked fine, at the time to pickup the tickets for the ride, the people at the actually place didn't recognize the transaction, explaining the issue is not new, they have too many people with the same issue and they already reported. The old owner registered the place to do business with this company and still selling tickets after being sold. They don't have nothing to do with the online service it's all at the place.They got my with 90 dollars and the embarrassing situation. Shame in this company already reported and still scamming people.

• Review fromBonnie K

  Date: 11/06/2022

  They are a rip off. Purchased 2 tickets for 3 shows and overpaid by $322.00! (MIRACLE OF CHRISTMAS; SIX; AND ********************* for week of November 5th).

• Review fromParticia N

  Date: 10/26/2022

  I booked tickets for a family group getaway at Branson.com Somehow Vacations Made Easy sent me the confirmation email. Our tickets were twice as much than what the price at the box office. At the time I had no idea I was over paying that much for tickets until we decided to get an addon and realized we had been overcharge 30+ dollars for each ticket. Over ****** for that set of tickets for that show. I think what was so shocking is that Branson's tourism depends a lot on seniors citizen and several of the tickets I purchase were for seniors. I not sure what the steps are to do something about the misrepresentation, however if I was the involved in the city of Branson I would do all I could to stop the price hiking by such companies. The tourism is way down for many theaters and no wonder if they people are booking through this site. Many are thinking their tickets are ***** a piece and really *****.

• Review fromRamona W

  Date: 10/04/2022

  I tried to order tickets to the Showboat Branson Belle, thinking that website was the main ticket office at the dock. Somehow it shifted to "Vacations Made Easy" site. It looked legit. The info available gave me the impression we needed to pick up our tickets at 4:00. We arrived exactly at 4:00 & the Showboat was leaving the dock. ********** ladies said we had booked with a 3rd party ************** doubted we would get any help. They gave us the ************ #, which we called immediately. We were told "we don't give ************ don't reschedule". We were just out of luck, that is the way they do business. Definitely a SCAM!!! Horrible!! I called our credit card *********** said the company had already gotten their money. We filed a fraud **************** suspended the charges pending investigation. I called the number on the credit card bill, which showed "Branson Shows". My call was answered "Vacations Made Easy"--I hung up!! I don't know how I got this company instead of the REAL Branson Belle. People beware of this company!!! I really don't give them even one star---should be zero!! RIP OFF!!!