Reviews

This profile includes reviews for Vacations Made Easy's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Vacations Made Easy has 5 locations, listed below.

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  Vacations Made Easy

  null Springfield, MO 65806-1643

• 

  Vacations Made Easy

  1114 Celebrity Cir Myrtle Beach, SC 29577-7465

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  Vacations Made Easy

  1325 W Sunshine St # 537 Springfield, MO 65807-2344

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  Vacations Made Easy

  1675 East Seminole, Suite A-1 Springfield, MO 65804

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  Vacations Made Easy

  4714 Sute D Highway 17 south North Myrtle Beach, SC 29582

Review Details

• Review fromPamela F

  Date: 06/18/2024

  Made reservations on line for Shell Island boat tour in ******** Inlet for the convenience of them emailing me the tickets. After placing my order they informed me I had to physically pick up the tickets at ******** on the Beach. Never mentioned that when ordering. I fought traffic for over an hour to get to ******** only to realize they wanted to deliver their sales pitch for other events. Then they e-mailed me the tickets. Also they charged $215 more for the same tickets I could have purchased at the event. Will never use them again.

• Review fromJoseph and LouAnna C

  Date: 05/15/2024

  I thought I was calling the General ******* to make reservations for a lunch time cruise. Turns out, It was Vacations Made Easy. The reservation for two was $255.94. After all the payment was done, I was told it was nonrefundable. I realized after I got off the phone that it was not the General **************** had called. Turns out, the total cost directly through the General ******* was $158.74 and they did have a cancelation policy. When I realized Vacations Made Easy had overcharged me $97.20, I called. The supervisor told me the best they could do was refund 10% which was $25.59. The recording playing while I held for the supervisor said something like: it knew the caller was angry but please refrain from being too hostile to the supervisor. I want my money back-all of it.

• Review fromKim J

  Date: 04/25/2024

  Definitely a scam company! They make it seem like you can pay with PayPalcharged me twice , refunded the fake PayPal amount and charged me from my card. Cant get a refund! Only 65% or full refund on a gift card! They double charge you for these events because when you book directly through the sites they were CHEAPER! Almost by HALF! The worse part!!!!! Its April, trip in Aug and I have to pick the tickets up IN PERSON! Never heard of this before! Why cant it be emailed? Now Im nervous they will cancel all the events ($652 Im sick) and then come up with some excuse to keep our money! I cant believe I fell for this! The signs were there! DONT USE THIS SITE AT *********! Book directly. Be warned!

• Review fromAmy R

  Date: 04/12/2024

  This is a scam - basically a bait and switch. You ONLY get the discount if you go to their time share presentation. If you are married or call them out on this - they want nothing to do with you. They set up in hotels and call themselves "concierge." They have locations in the area that are called "guest services." They are none of these things! RUN from these people.

• Review fromSilas W

  Date: 04/12/2024

  04/09/24 booked a lunch cruise for 04/24/24 on the paddle ship in ******** **. $218.80 Our plans got changed and not able to make the trip.04/11/24 I called to cancel the lunch cruise I am told I have 2 options, a full voucher for a later event or a 65% refund.I feel like I am being extorted by crooks. Do not waist your time with them

• Review fromSusan W

  Date: 04/03/2024

  Complete rip-off and scam! I purchased tickets on-line under the name of Branson Shows and ended up having to pick up tickets in person in Branson. They were trying to get my husband to come in from the car because he had to show them his license and give his signature in order to print them out, which I knew was a complete lie. I told them he would not be coming in and that I just wanted my tickets that I had paid (way too much) for. They couldn't answer any of my questions, they just kept saying "I don't work for them" and kept playing dumb. After I demanded my tickets, they magically printed them out and finally let me go. Once I got to the venue, I had to waste another ********************** another line because the "voucher" I was given was not an actual ticket. Complete misrepresentation and scam! Go directly to the venue to purchase your tickets.

• Review fromJohn B

  Date: 03/15/2024

  I purchased tickets for a show online. I was made aware these needed to be picked up in person. It was presented in a way that misguided the buyer. I paid $84.88 and in fine print. It said they do not refund the total amount if canceled or picked up not picked up in person. Total amount refunded was $55.17. This definitely did not make any vacation easy, These are unethical practices and marketing tactics.

• Review fromJerry L

  Date: 03/03/2024

  I was baited into ordering tickets for a show in Branson, ******** from Vacations made easy.com. Within minutes, I realized that this was a mistake. (The website used Deceptive advertising ) I thought I was ordering directly from the theatre, but discovered only after giving them my credit card number, that they would not be giving me tickets to the show, but vouchers for obtaining tickets to the show. When I requested an immediate refund within that same hour of ordering, I was directed to a website that stated they would be keeping $142 of my $419 order (35%). What a scam! This is completely unfair and unacceptable. They provided NO goods and services for my unintentional error. No good business operates in this fashion or is so unfair to potential customers

• Review fromELIZABETH M

  Date: 03/03/2024

  Extremely upset and disappointed. I was looking to book tickets to *****************************************, I did not realize I was not on ******** website until I had checked out and the receipt page showed Vacations made easy. Up to that point all headers showed *****************************************. When I realized the mistake I called them immediately to cancel the transaction. The ************ they offered me was a gift card to use to another show or a 65% refund! Not only do I not know when I would use the gift card but it also looses 10% value a month! This company is a total rip off. They made $196 off of me in less than 5 minutes as this is the amount they refuse to refund. I have filed dispute charges with my credit card company. Beware!!

• Review fromSharon M

  Date: 02/15/2024

  Booked a hotel reservation with this company. Wrong date was entered and the company would not give me my money back. Called in less than than 5 min to cancel and would not give me my full refund. 65% of my money or a gift card. I would never use a gift card with these people. How can this even be legal. They offered me 90% after I went off but I think that's the scam. I saw other reviews that says the same. They pretend to put you on hold just to come back and give you the 90% back. Again how is this even legal. I don't even know how I got to this site. I thought I was booking through the hotel and not a 3rd party total scam!!!!! BUYERS BEWARE