Reviews

Review Details

• Review frompaul s

  Date: 09/14/2022

  this place is a rip off and the people they employ are rude and like yelling and threatening .they are a rip offi filed a complaint with *** these people are con artists

• Review fromMary S

  Date: 09/13/2022

  STOP!!!! DO NOT BUY THIS!!!! One star only because they didn't have a minus 1! I went to get my car serviced, Only to find that my local repair shop won't accept C.S. because they don't get paid. Having the same problem at my dealership. They want volumes of information, only to not respond to the request. I sat in the waiting room for hours thinking my car was getting fixed. They were still waiting for a answer. They told me to go home. Car was not fixed!!!!

• Review fromRandy G

  Date: 09/13/2022

  Terrible, dont use, i had a repair that the contract says it covered, Car Shield still wouldnt pay, after several calls and emails, including those from my mechanic, and emails to Director of Marketing and the President, they refunded my premium and canceled the contract
  

  CarShield

  Date: 09/14/2022

  CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that the claim has been adjudicated correctly according to specific terms and exclusions of the Vehicle Service Contract.

• Review fromTamar S

  Date: 09/13/2022

  CarShield is a scam. Im filing a fraud complaint with the state attorney general.
  

  CarShield

  Date: 09/17/2022

  CarShield requested that the Administrator of your Vehicle Service Contract examine your claim based on the review you have provided. The results of this investigation indicate that there are potential issues with the adjudication of your claim and an agent from the Administrator will be reaching out to you to resolve this in the near future.

• Review fromAni Z

  Date: 09/12/2022

  If I could, I wouldn't give them any stars! The worst warranty you can buy! I lost $600 counting on CarShield to pay for repairs that were listed as covered, but instead they always found a reason not to cover them! I canceled my warranty and I wrote a letter to the Headquarters asking for all my money to be refunded because they lie about their coverage. I didn't get my money back neither a response on my letter!
  

  CarShield

  Date: 09/13/2022

  Our records indicate you were refunded the prorated amount on your contract and the check was cashed on 8/11/22. We are sorry to lose you as a CarShield customer. Customer Relations

• Review fromHawash S.

  Date: 09/12/2022

  Liar Phoney Cheating False Fake Please dont believe it - trust my experience- or if not will get secrow up .
  

  CarShield

  Date: 09/13/2022

  Based on the name and email address provided in your review, we are unable to locate your contract. Please email ******************************* with your contract number so that we can properly address your concerns. We look forward to hearing from you.Customer Relations

• Review fromTroy T

  Date: 09/12/2022

  Car shield ripe of thief scammer fraud. people be careful with the false advertising
  

  CarShield

  Date: 09/13/2022

  Based on the name and email address provided in your review, we are unable to locate your contract. Please email ******************************* with your contract number so that we can properly address your concerns. We look forward to hearing from you.Customer Relations

• Review fromJonathan L

  Date: 09/11/2022

  I had carshield in 2020 got the max ******** plan, had no check engine light or any light on, I had ******* + on a clean carfax. 3-4 months in I had a rear main seal leak. I talked to 2 mechanics that were trusted and one told me he'd had 24 carshield customers over the years that had legitimate warrantied issues and 22 of them weren't honored. The 2 that were, were small issues. The other mechanic said in a very short tone they he doesn't waste his time with them. I asked them bout my rear main seal and immediately got shut down so I canceled and took my $500 loss... My new roommate said they got him also and all I see on TV is washed up actors swearing by carshield between 40 or so channels on multiple commercial breaks every day. It motivated me to write this review.
  

  CarShield

  Date: 09/12/2022

  Our records indicate you made 6 payments and were refunded 4 of those payments by check when you cancelled your contract in October 2020. CarShield has paid over 134 million dollars in claims in the last 12 months. We were not given the chance to approve your repairs. We are sorry to lose you as a CarShield customer. Customer Relations

• Review fromRoger K

  Date: 09/09/2022

  Good. It took a lot of weight off me. Got it done I heard they didn't have a good BBB rating and was thinking about canceling and then my car broke down. You guys did what you said you would do and I'm keeping it.

• Review fromBob K

  Date: 09/08/2022

  Seems all the 5 star reviews are some non-specific variation of "I'm so happy, everything was great" as if quickly written by the same person. I had to haul CarShield into small claims court for a friend of mine after reviewing his issue ('14 ****** Corolla, transmission mechanical issue) and coverage. We won. I suggest others do the same. Don't fight with them. Spend the filing fee and take them to court.