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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.18/5 stars

Average of 362 Customer Reviews

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Review Details

  • Review fromLYNNE C

    Date: 11/13/2023

    WILL FILL YOU IN ONCE I GET THE PRODUCT! I AM EXCITED TO SEE HOW WELL THESE SECURITY CAMERAS WORK.
  • Review fromDeanna I

    Date: 11/11/2023

    I love cool stuff and not overwhelmed with to much ,makes it easier to choose from. SINCERELY, ****** I Thank u
  • Review fromAndrea C

    Date: 11/08/2023

    I spent 2 hours trying to get the product to work. Ultimately, it did not work. I paid $10 shipping to get the product and now have to pay again to return the defective product. Not only that, the customer service asked if I wanted to keep the product (which I told them doesn't work) if they were to give me a voucher at dot.com for $115. I told her I will never buy from them again, so then she said do you want to keep the product and we will credit 25% back to your card? That's when I lost it and asked her if she is hearing anything I am saying - the product doesn't work, why would I keep this garbage? Terrible company. Never again, I'll stick to Amazon, thanks.
  • Review fromCindy B

    Date: 11/06/2023

    I purchased 5 Dot.com security cameras in June 2023./As of today, I have had issues with all 5 cameras (one of them was replaced already via warranty). After just 4 months: 1. The lights on 2 cameras have quit working. 2. The cameras do not stay in the position they are left in. (They are NOT set to track motion). I routinely have to reposition each of the cameras. 3. The cameras do not stay connected to the internet. They all always "check" excellent for network connection. They are all within 20 feet of the internet router. The "refresh button" does nothing to get them back online. I continually have to turn off and restart the power to get the camera back online.4, One camera will not adjust up and down, only side to side. It used to work well.5. Today we have had our first cold temperatures since I purchased them (30 degrees and below) ~ all 5 cameras have quit working . . . gone offline and will not come back on. (Are the cameras not expected to work in cold weather?) As the temperature began to drop, the camera lights started flashing non-stop. Initially, all cameras worked as they should, other than not staying connected to the internet. As time went on, I have had the above listed wide variety of issues, which require constant monitoring. The quality of the video is quite nice, when the cameras work properly.
  • Review fromSylvia R

    Date: 11/03/2023

    Started to place an order to be delivered to address other than billing address. Decided not to place order. Did not enter billing address. Billed anyway. Given choice of gift card or 25% off order. What a scam!
  • Review fromJOSEPH W

    Date: 11/03/2023

    I continue to receive emails from this company., even after I've called four times. My last encounter was rude. Do not purchase from this company.
  • Review fromLaura H

    Date: 11/03/2023

    I was having issues & received very responsive customer service support.
  • Review fromMarlon N

    Date: 11/03/2023

    Love the deals and giveaways. It's also a good way to see new gadgets.
  • Review fromTeresa B

    Date: 11/02/2023

    I will let you know as I use I more
  • Review fromseth n

    Date: 10/31/2023

    I bought a light bulb security camera from this company that is boasted as the #1 pick. It says its free with lots of actions. However, 50% of the actions are not included unless you purchase cloud storage. The dot com products light bulb security camera is NOT what it's advertised as unless you buy a monthly subscription. The company also does not let you leave ratings for the product. It's made in china it's a scam. I do not recommend this product!

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