Reviews

Review Details

• Review fromMs M

  Date: 11/29/2023

  The product - security light bulb sucks! Ordered 2 when they arrived one did not even work. Called and they said they would sen another- 3 weeks still not sent. Now the second bulb has stopped working. Called number on box and 4 times call dropped when they were transferring me to customer service. When I finally got through after 2 hours the lady continued to offer 15, 20 then 40 dollar credit to company. I told her I had lost faith in the company because of faulty merchandise and customer service. I wanted 100% refund. Told me as soon as I sent item back at my cost they would refund. Still waiting for that refund. Do not deal with this company!!!!! There is a reason Better Business Bureau gives then an F and recommends staying away from purchasing from them!!

• Review fromSusan B

  Date: 11/29/2023

  Returned product and have not received my refund. It's been over 3 weeks.

• Review fromJames K

  Date: 11/28/2023

  No customer support. Mine will not work with a micro sd card but it is supposed to. Would not recommend it.

• Review fromJoan C H

  Date: 11/25/2023

  Cant contact them saying order delayed credit of $40 to account on next purchase but I cant contact them to access account I have asked for order to be cancelled as they dont say how long it is delayed for.

• Review fromLynne S

  Date: 11/24/2023

  this company took my money and did not yet ship my product. my first suspicion was when the charges did not match what they called themselves. I attempted to contact them to ask that they cancel my order. I waited on hold on the phone for over 20 minutes before my battery died. I then waited online for almost half an hour and no one has come to the chat to talk with me. Not once it has a human spoken to me it has been all automated or chat bot.

• Review fromJennifer A

  Date: 11/22/2023

  DO NOT ORDER *ROM THESE SCAMMERS. Like other reviewers, I never placed an order! I clicked on an ad to learn more about these bulbs. I was going to order three of them at 50% off for a Black *riday promotion, and I clicked PayPal but never logged in and never finalized the sale. Meanwhile, I came to this site because something seemed off and sure enough, I saw the * rating and decided not to move forward with a purchase. Less than an hour later I got a call from the company about my order! I told them I never ordered anything and he insisted I did. I told him to cancel it then because I never authorized purchase. He said he would transfer me to customer service and then the call dropped! I went to PayPal and **************** to dispute the charge and received the phone number to call to cancel. The number is eight five five, seven three one, four seven five five. I called and the customer service rep said just what others reviewers said...I can KEEP the products I ordered and they would give me a 25% credit to my account. I said NO I have no product I want no product I want a 100% refund. Then she said she would give me a 40% credit to my account and I could keep the product! Oh. My. Gosh. THEY ARE SCAMMERS. Do not click on the add. Do not order anything from these unethical thieves.

• Review fromRicardo C

  Date: 11/22/2023

  I just ordered my first product from Dotcomperks and I gotta say it was a little frustrating, after I placed my order and I kept getting more and more pop-*** to buy more items associated with what I just ordered and got confused. Those pop-*** made me think that the procuct I ordered wasn't complete unless I add these different items to it. I talked to a customer service rep and they straightened it out. I understand they want to make money, but my opinion is that they shouldn't rely on confusing tactics. Their product seemed pretty good as they promoted it.Watch out for those sneaky pop-***!

• Review fromPamela J

  Date: 11/15/2023

  Its quite obvious if you dont like your product, they definitely dont want to give you a refund. I would never suggest anyone buying from this company.

• Review fromCortney C

  Date: 11/14/2023

  I ordered light socket security cameras on 10-4-2023 the product wasn't to my liking the company was misleading about the product so I returned them on 10-23-2023 the company refuses to give me my money back they continue to give me the run around about my refund they took my money out of my account and it is not even showing up on my bank statement the only prove I have is all my receipts this company is bogus and everybody lies about everything very disgusting and disappointing

• Review fromFrank G

  Date: 11/13/2023

  I purchased three lightbulb cameras and discovered they could not pick up my wifi connection. I called the return department, and they agreed to refund my purchase. I paid to ship the products back and provided a *** tracking number. The company informed me they received my returned items and would refund the total. It has been four days, and Dotcom Products has yet to credit the total amount to my account.