Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Security System Monitors

Secure 24 Alarm Systems

Reviews

Customer Review Ratings

4.54/5 stars

Average of 140 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMaria E

    Date: 08/22/2024

    The technician was on time. He explained everything he was going to do. He kept everything picked up as he went through the process. He demonstrated how everything worked. He answered my questions. There are some things that I will need to review with the manual, but that is because I have difficulty in retaining so much information at one time. I would recommend them to my friends.
  • Review fromTom B

    Date: 08/21/2024

    *** was the tech that came out to our townhome and was very professional and when finished walked me through the operation and function of the system we had put in place. Left his cell number and said if I had any questions or concerns to just call him. Weve had *********** for a long time and theyve always proved reliable and easy to work with.
  • Review fromBrenda M

    Date: 08/19/2024

    I Love it I wish I had gotten it sooner. ******* was very helpful and took his time to make sure I knew how to use the panel board before he left
  • Review fromShana S

    Date: 08/16/2024

    Knowledgeable friendly service tech. I feel better with service installed and updated. It was easy.
  • Review fromDavid R

    Date: 08/15/2024

    Very courteous, professional,quick & quite patient with our many questions!We definitely recommend their services!
  • Review fromChandra V

    Date: 08/15/2024

    They didn't try to over sell me! I told them what I wanted. They installed what we needed! They did explained some upgrades if we chose later on. They were friendly and informative.
  • Review fromS s C

    Date: 08/11/2024

    Fast easy simple and effective service. The rep was additive patient and explained everything with clear detail on how to use my systems.
  • Review fromAlicia J

    Date: 08/10/2024

    Great service quick set up. Friendly installer. Clear pricing. Clear scheduling.
  • Review fromLynn B

    Date: 08/08/2024

    Everything was smooth and efficient. The technician definitely knew his job, explaining every step in the process to us. We had an ADT system in our previous house, which was installed in 2007, so this was a great leap in technology for us, but everything was covered and our new condo is completely protected.
  • Review fromMelton M

    Date: 08/06/2024

    Excellent service. Technician was very professional and addresed all of our concerns. Great Job!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.