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Business Profile

Windows

Window Concepts of Minnesota, Inc.

Reviews

Customer Review Ratings

4.69/5 stars

Average of 203 Customer Reviews

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Review Details

  • Review fromWendy E

    Date: 09/26/2022

    The sales person was very detailed. I had my sliding glass door installed sooner than was originally scheduled. The installers were prompt, courteous and friendly. They took less time than I anticipated. I'm pleased with Window Concepts.
  • Review fromLogan M

    Date: 09/26/2022

    Our door installation was fantastic. The installer was courteous, fast and professional. The doors look great and we couldn't be happier with the results.

    Window Concepts of Minnesota, Inc.

    Date: 09/27/2022

    Thank you for your kind words and I hope you will consider us again for any future needs.
  • Review fromBurton & Karen H

    Date: 09/22/2022

    Window Concepts put in a new bathroom. the workmen were Prompt, courteous, and knowledgeable, The three men were **, ***, and ****. Hope I remember their names correctly. They worked hard for us and cleared up some glitches. We are very pleased with the job done. We have shown this bathroom to a lot of people, friends, neighbors, and relatives. Thank you Window Concepts.

    Window Concepts of Minnesota, Inc.

    Date: 09/23/2022

    Thank you for your kind words and I will pass them along to your install team. I appreciate you taking the time to complete this detailed review on your bathroom installation.
  • Review fromDave L

    Date: 09/07/2022

    First class communication and service. Would highly recommend them to anyone looking for windows

    Window Concepts of Minnesota, Inc.

    Date: 09/09/2022

    Thank you for your business and recommendation, it is much appreciated.
  • Review fromNeal N

    Date: 09/07/2022

    Had a basement bathroom that was in need of a serious overhaul. The bathroom is low beautiful and the renovation well done. The installer was kind and professional as well. Thank you.

    Window Concepts of Minnesota, Inc.

    Date: 09/09/2022

    I appreciate you taking the time to complete this review and let us know how we are doing.I will pass on your kind words to your installer.
  • Review fromL. H.

    Date: 09/07/2022

    WE STARTED THE PROCESS OF GETTING ANEW ENTER DOOR AND SIDE PANELS IN JUNE 2021, AND ARE STILL WAITING TO CORRECT TE SLAB THAY WAS PUT IN. THE DOOR IS SMALL ON TOP THAN IT IS ON THE BOTTOM. EVERY TIME I SEND AN E-MAIL, CHECKING ON THE STATUS, IM TOLD THEY WILL CHECK ON IT AND GET BACK TO ME. I DONT HEAR BACK UNTIL I CHECK AGAIN

    Window Concepts of Minnesota, Inc.

    Date: 09/12/2022

    I am sorry that you had a bad experience but I did confirm with our project Manager that your slab has been ordered and we are waiting for it's arrival.

    L. H.

    Date: 10/02/2022

    I received a call from Window Concept and I was informed that the door slab would be in by the end of the month (September) . That was two weeks ago, and since than, I have not heard a word from them. They asked if I wanted to take back the complaint, but I told them I would wait to see what happened by the end of the month. As usual, nothing.

    L. H.

    Date: 10/03/2022

    I received a call from Window Concept and I was informed that the door slab would be in by the end of the month (September) . That was two weeks ago, and since than, I have not heard a word from them. They asked if I wanted to take back the complaint, but I told them I would wait to see what happened by the end of the month. As usual, nothing.
  • Review fromCarol D

    Date: 09/07/2022

    Love our new Polaris doors. Smooth process from start to finish.

    Window Concepts of Minnesota, Inc.

    Date: 09/09/2022

    I am glad to hear that you are so pleased with your doors and the process went smoothly. I appreciate your patronage.
  • Review fromOleksandr V

    Date: 09/02/2022

    They did amazing job! Both sales representatives and installers are very professional! I love our new windows!

    Window Concepts of Minnesota, Inc.

    Date: 09/07/2022

    Thank you for your kind words and I will pass on the compliments to your sales and install teams.
  • Review fromJim Y.

    Date: 08/25/2022

    Window Concepts of MN met expectations of quality and price. The installation exceeded my expectations with regards to communication and workmanship. I would recommend to friends and family.

    Window Concepts of Minnesota, Inc.

    Date: 08/26/2022

    Thank you for your recommendation and taking the time to let us know how we are doing.Please consider us for any future needs.
  • Review fromBrett G

    Date: 08/24/2022

    Good product. Communication was good and consistent throughout the process.

    Window Concepts of Minnesota, Inc.

    Date: 08/26/2022

    I appreciate your business and kind words. Thank you.

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