Reviews

This profile includes reviews for Rowcal Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Rowcal Management LLC has 21 locations, listed below.

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  Rowcal Management LLC

  PO Box 421150 Minneapolis, MN 55442

  
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  RowCal Management MN LLC

  11125 Zealand Ave N Champlin, MN 55316

  
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  RowCal Management, LLC Colorado Springs

  3720 Sinton Rd Ste 200 Colorado Springs, CO 80907-5094

  
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  Rowcal Management IL LLC

  3550 Salt Creek Ln #116 Arlington Heights, IL 60005

  
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  RowCal Management MA, LLC

  101 Arch St 8th floor Boston, MA 02110

  

Review Details

• Review fromAnna K

  Date: 10/31/2024

  Row cal orland park team is amazing. Thanks to Kathryn and her assistant for taking care of all my problems in a timely fashion.

• Review fromAllison L

  Date: 10/16/2024

  This is by far the worst management company that I have worked with. They do not follow through on their own contract. They lack skills and knowledge of how to do their jobs. Finding vendors to get bids, FORGET IT! It has been 2.5 months since the handyman around the complex has been paid. They do not respond to emails in a timely fashion or at all. I am disgusted with this company. I wish I could give zero stars.
  

  Rowcal Management LLC

  Date: 10/21/2024

  We're so sorry to hear your frustration, Allison. We understand your concerns and would like to clarify the situation. The Board only approved invoices this past week due to the recent election and the previous Board President's decision to hold off until the new leadership was in place. 
  
  This was not within our control. As an agent of the HOA Board, we are not responsible for making those decisions and can only act under their discretion. We also want to assure you that your emails have not gone unanswered, though we acknowledge that the responses may not have been what you hoped for on the timeline of payment.  

• Review fromConnor N

  Date: 10/10/2024

  We have Ro-Cal as our property Management company just over a year or so. So far I have not been impressed at all. I had a leak in my roof I had to call and deal with the roofer myself even though they have the warranty. They just assessed us $2,000 for cement work the board approved yet I put a ticket in in May for a bag of rocks to fill in where the plastic was showing. First it was they needed board approval then it was they were getting bids, its now October I still have not gotten the rocks so in front of my place looks shabby. No responses when I asked again what was going on.
  

  Rowcal Management LLC

  Date: 10/14/2024

  We're sorry to hear your frustration, Connor and would like to add clarity. As you mentioned, the roof repair was done several years ago and is under warranty through the vendor that completed the repair. As a result, the HOA needed to work with that specific vendor again in order to not void the warranty or incur more costs. When a contractor needs to enter a residents home, it's necessary to coordinate with the homeowner directly in order to gain entry, which is what you experienced. 

  The HOA board has reviewed the need to add rocks to low areas in landscape beds, but unfortunately, they've had to postpone this work for more pressing projects. Due to limited funds, they are looking into group pricing to complete rock top dressing, with goals for completing that work in 2025. We understand wanting to have it completed as quickly as possible, but doing so would have the association incurring several different trip charges and increased costs as opposed to retrieving bids to top dress all of the low areas of rock at once.
  
  We will continue to work with the elected board of directors to keep projects moving along but funding can always create barriers and delays to the timeline for completion. It's important to remember that RowCal is simply an agent of the HOA, and can only act upon the decisions made by the elected board of directors. 

• Review fromJared D

  Date: 09/27/2024

  They won't follow HOA rules for visitor parking. Our visitor parking is full of vehicles that have been there for Months. Not moved once. One car is covered, and is clearly long term. Either they don't care, or they need to find better people to do the job. You pick. Avoid.
  

  Rowcal Management LLC

  Date: 10/03/2024

  Hi *****,

  We apologize for the delay in executing the requested action. New legislation has created bigger hoops that companies must jump through in order to now tow vehicles. These new requirements made it impossible for the tow company to remove the vehicles as swiftly as desired. Please rest assured we have been working with them to make sure all needed steps have been taken and so that they can begin removing the vehicles shortly. 

• Review fromNancy R

  Date: 09/19/2024

  When I posted a complaint on FaceBook they deleted my comment. When I publicly called them out on deleting my comment, they blocked me. If you check them out on FB, you will notice that there are no negative comments. That speaks volumes! Needless to say, our condominium complex is not staying with this company.
  

  Rowcal Management LLC

  Date: 09/20/2024

  We understand your frustration, ***** and assure you we take all resident feedback seriously.
  
  However, it's important to clarify our social media policy. While we encourage open communication, we do not allow non-productive, negative comments that do not offer specific details about an issue that can be addressed. This allows us to focus on remedying genuine concerns and keeps our social media pages a positive space for all residents.
  
  We are committed to resolving issues faced by our homeowners. If you have a specific complaint you'd like addressed, please reach out to us directly at ************************************ This allows us to investigate your concerns thoroughly and work towards a solution as soon as possible.

• Review fromAnoop Krishna Reddy V

  Date: 09/15/2024

  Very worst Management ,Non responsive and like to steal hard earned money from those who hire them to manage their properties . If you need more infor reach out to Bluestone drive,Nahsua,NH residents who suffered from this management in the hour of need.
  

  Rowcal Management LLC

  Date: 09/16/2024

  We understand and empathize with the challenges faced by Bluestone residents during this difficult time. As you may or may not know, the ********* chose to manage the repairs and insurance claim independently, rather than utilizing our services. We respect their decision and are required to act under their directives.
  
  While we would have been happy to assist and offer our expertise, our ability to intervene in this particular situation has been removed. We understand that many residents are frustrated and concerned about the ongoing repairs and the continued payment of monthly fees. However, as we are not directly involved in the repair process, we cannot expedite the timeline or provide assistance with getting residents back into their homes. We encourage you to reach out to your board for updates on the repair progress and any questions regarding your monthly fees.

• Review fromJanice G

  Date: 09/12/2024

  I think that Rowcal takes our money then closes all work orders without comment before fulfilling the work order. Why is Rowcal even incorporated or accredited? They do nothing but take our money. Work? What is that?
  

  Rowcal Management LLC

  Date: 09/12/2024

  Hi ******,

  I spoke to your Community Manager and their Director regarding your review of services and they will be reaching out to you today by phone and email to clarify the situation. We hope that this will bring a deeper understanding of the processes for work orders and our duty to work at the direction of your community's Board of Directors.

  Thank you

• Review fromEva G

  Date: 09/06/2024

  This is the worst Management Company, Ever!!!! I have lived here over 30 years & I am now on the Board.. & wouldn't recommend to my worst enemy!! I AGREE WITH ALL THE NEGATIVE COMMENTS!!! To the good reviews, just give them time! They will disappoint you.!! I live at, Glenn Ridge Square..
  

  Rowcal Management LLC

  Date: 09/09/2024

  Hi ***,

  
  I'd appreciate the opportunity to speak with you about your experience with our team and to help to work through any current or ongoing issues. Please feel free to call me at ************ anytime during business hours and we can review open items and make a plan of action moving forward. I hope we can work together to restore our relationship with you, the extended Board, and our management of your community.

  
  *******************
  Executive Administrator

• Review fromSpence J

  Date: 08/29/2024

  RowCal came in. So far so good. New way of doing things. More people involved and although we share them, seems like a good approach.
  

  Rowcal Management LLC

  Date: 09/03/2024

  Thank you for the great review, ******! We appreciate it and look forward to working with your community!

• Review fromGreg H

  Date: 08/28/2024

  My HOA, Citywalk Downtown Lofts Owners Association in Colorado Springs, CO, is now managed by RowCal and I believe their management to be unethical and non-conforming to legalities thus far. I received a notice of violation that was vague and without any evidence. After many tries, I finally had my concerns routed to someone who attempted to help, but I only received partial evidence of damage. The partial evidence clearly tells a different story than the vague notification letter stated. I have tried to get RowCal to revise the letter to reflect the reality of the partial evidence and have been ignored. The letter stated that 2 residents did minor damage, but the video evidence shows it was 1 guest that 'might' have caused the damage, but no evidence of actual damage has been provided thus far. The letter vaguely stated there was damage to the common area - there are 4 such areas in reality. The video clearly shows the specific area. The letter did not state what was specifically damaged. A repair receipt was provided eventually, but no evidence actually showing damage was provided. The letter stated the HOA paid for the repair, but provided no evidence of what was repaired now was an invoice provided to justify the repair cost. The letter requires me to provide proof of repair, but how can I do such a thing when the HOA already did the repair, as stated in the letter. I have requested repeatedly to have the notice letter align to the reality and specifics of the situation and continue to be ignored. It is clear that RowCal is all about form letters to get money from owners/residents and has no interest in taking the time to resolve matters in a fair and ethical (maybe even legal) way.
  

  Rowcal Management LLC

  Date: 09/03/2024

  Hello ****,

  I spoke with your community manager and believe she reached out to you to resolve this issue. If you have any need for additional assistance regarding this situation, please email me directly at ***********************************

  

  Rowcal Management LLC

  Date: 09/05/2024

  Hi *******, we're happy to report that the Board approved to remove the fees and violation from the account.