Reviews

This profile includes reviews for Rowcal Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Rowcal Management LLC has 21 locations, listed below.

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  Rowcal Management LLC

  PO Box 421150 Minneapolis, MN 55442

  
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  RowCal Management CA, LLC

  24600 Silver Cloud Ct #103 Monterey, CA 93940

  
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  RowCal Management CA, LLC

  77 Las Colinas Ln San Jose, CA 95119

  
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  RowCal Management CO LLC

  5995 Greenwood Plaza Blvd Ste 240 Greenwood Village, CO 80111-4710

  
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  RowCal Management, LLC

  4325 N Nevada Ave #100 Colorado Springs, CO 80907

  

Review Details

• Review fromTeresta J

  Date: 10/19/2023

  Just a very INCOMPETENT sham of a business. They don't have a competent bookkeeper or accounting department. They have a tendency to add fees to an account without justification. It just seems they are perpetrating a scam on unsuspecting people. They never respond to any inquiry. I don't understand why they are still doing so-called business.

• Review fromJohn O

  Date: 08/09/2023

  I believe Rowcal is a predator company owned by a investment firm that there goal is to buy up as much property as possible. I believe they are also trying to grab properties by carring extremely high commons insurance deductables that are catching people by surpries, Most people have coverage for this, but for people that don't are caught owing thousands of dollars because of there rediculous deductables. These companies that are buying up properties as a investment are disrupting the housing market making home buying very hard for the average person or almost impossible. I wouldn't rate Rowcal with even one star from my experience. My story goes like this. Our commons had damage (roof) from a storm and I have coverage for the assessment or deductable portion. My insurance company had sent a check but we were unaware of this not watching for a check thinking it was paid direct. After notification from Rowcal the funds were never paid my insurance said the check was never cashed. During this time my insurance agent and myself were in constant communication with Rowcal about the situation. Before a second check came Rowcal sent this to collection and refused to speak with us. I don't believe one department has any idea what the other departments are doing or there internal legal department is oblivous to common sence. I have sent multiple emails stating the funds are available but for a company to completely ignore us tells me what type of compant they really are.
  

  Rowcal Management LLC

  Date: 12/20/2023

  Hi ****! I am not able to locate you in our homeowner database based on your name/email/zip code. Could you provide me with any other information in order to locate your account? Once received, I can review your account communications and connect you with the direct leadership for your association at RowCal. Sincerely,*******************, Executive Administrator, on behalf of Your RowCal Team

• Review fromJoe D

  Date: 07/21/2023

  This company is an absolute disaster! Please stay away from them. They are our new managers of our HOA. They are erroneously charging $35 admin fees to process 1st notice violations. Our governing documents show that first notice should be a warning only letter. They say this is a new fee that they just implemented. That fee was not agreed upon by the Board or governing documents. Additionally, I can't get a hold of anyone there to actually discuss this. They just transfer you to phone numbers to leave messages and they NEVER call you back. What a ridiculous scam of a company. They are stealing from homeowners. How on earth can they sleep at night being so unethical!!

• Review fromjanice b

  Date: 06/06/2023

  Our association hired RowCal in September of 2022. Over 8 months time, they never once got our finance reports correct. Our property manager failed to follow through with most things that she said she would do. Personally, I tried to hire their maintenance crew to remove ice dams from our roof. Since I did not hear back from them, I hired an outside company to do the work. Then, the RowCal crew showed up unannounced and charged me for the job that was already done. They took the money from our association's account and would not reimburse. After this horrible service, RowCal discontinued our contract with them just as we were about to cancel them! I give them a one star rating, only because zero is not an option.
  

  Rowcal Management LLC

  Date: 12/20/2023

  Hi ******! I am not able to locate you in our homeowner database based on your name/email/zip code. Could you provide me with any other information in order to locate your account? Once received, I can review your account communications and connect you with the direct leadership for your association at RowCal. We are happy to discuss this more with you directly if you would like! We are here to help!Sincerely,*******************, Executive Administrator, on behalf of Your RowCal Team

• Review fromBA O

  Date: 04/21/2023

  RowCal won the contract to manage the *** for a community in ****** where I own a townhome that I rent to tenants. The contract apparently started in November of 2022. Being that I do not live in the rental, I received no communication from RowCal regarding this change. I never received a bill, letter, or email from RowCal at my current residence.The first communication I received was from an attorney in April 2023 threatening a lien on the property due to unpaid association fees stemming from the November changeover to their services. This was the first time I had even heard of RowCal.Clearly the law office had no problem getting a letter to me, so I am puzzled as to why RowCal could not extend the courtesy to try and contact me. I called RowCal and the person I spoke with was obstinate and did not accept any fault on their part. They also did not care about resolving the issue with me. At all.When I asked how I can prevent this type of miscommunication from occurring in the future, the associate I spoke with said I can use the portal. They then stated I cannot use the portal due to the law firm now being involved.As a property owner that has dealt with multiple management companies (as an owner and an *** member), I would be wary of dealing with or hiring them.
  

  Rowcal Management LLC

  Date: 12/20/2023

  Hi ****,Thank you for taking the time to share your concerns with us. We sincerely apologize for any inconvenience you've experienced and want to assure you that your feedback is invaluable in helping us enhance our services.Upon receiving your review, we initiated a comprehensive review of your account and communications history. We understand the urgency of your situation and the frustration that *** arise from any delays in communication.Here are the next steps we are taking to address and expedite the resolution of your concerns:1.Account Review: Our team is conducting a thorough review of your account to identify any lapses in communication and areas for improvement.2.Escalation Process: Your case is being escalated within our system to ensure that it receives immediate attention and expedited resolution.3.Direct Communication: A dedicated representative will reach out to you promptly to provide updates on the status of your claim and address any specific concerns you *** have.4.Coordination with RowCal: We understand the importance of streamlining the process, and we will work to expedite the resolution of your concern.5.Continuous Updates: Our goal is to keep you informed and address any questions or concerns you *** have along the way.We genuinely appreciate your patience and understanding as we work towards a swift and satisfactory resolution. If you have any additional details or concerns that you would like us to consider during this review process, please feel free to share them with us.Thank you for bringing this matter to our attention. We remain committed to addressing your concerns and providing the level of service you rightfully expect.Sincerely,*******************, Executive Administrator, on behalf of Your RowCal Team

• Review fromTamara H

  Date: 06/29/2022

  I had high hopes for this company when they acquired our previous management company, but sadly, things just went downhill for to start. We had 5 different managers over the course of a year, they we never responsive, ran a few of our vendors into the ground, refusing to work with our association again because of RowCal, and not to mention that they stole from our accounts before we cancelled our services. Slipped in a few invoices the day before transition. Super shady business. Their positive reviews below are all incentivized and paid for. I know this, because when they took over our HOA, they offered me money to leave a positive review. Don't trust them.
  

  Rowcal Management LLC

  Date: 12/20/2023

  Hi ******! I am not able to locate you in our homeowner database based on your name/email/zip code. Could you provide me with any other information in order to locate your account? Once received, I can review your account communications and connect you with the direct leadership for your association at RowCal. We are happy to discuss this more with you directly if you would like! We are here to help!Sincerely,*******************, Executive Administrator, on behalf of Your RowCal Team