Reviews

Review Details

• Review fromSherry N

  Date: 08/28/2024

  Great tour, very information. All the guides were well informed and answered all our questions with ease. Loved the way they interacted with us.
  

  EF Go Ahead Tours

  Date: 08/29/2024

  Thank you for your kind words! We're delighted to hear that you had a great tour and appreciated the informative and engaging guides. It's wonderful to know they were able to answer all your questions and made your experience enjoyable with their interactions.
  We hope to welcome you on another unforgettable journey soon!

• Review fromJoan M

  Date: 08/28/2024

  EF Go Ahead Tours are the best way to travel! They take care of everything. All you have to do is enjoy!
  

  EF Go Ahead Tours

  Date: 08/29/2024

  Thank you for your enthusiastic review! We're thrilled to hear that you enjoyed your experience and found traveling with us to be stress-free. Our goal is to make sure all the details are taken care of so you can focus on enjoying your adventure.

• Review fromSuzanne S

  Date: 08/28/2024

  Organized, fun, experienced tour director. My Daughter and I had a great time and would use this company again. I have recommended to many friends.
  

  EF Go Ahead Tours

  Date: 08/29/2024

  Thank you for sharing your wonderful experience! We're delighted to hear that you and your daughter had a great time on the tour and that our tour director made it both organized and fun. Its fantastic to know that you would choose to travel with us again and that you've recommended us to your friends.

• Review fromMaradith M

  Date: 08/28/2024

  Very good service. The tour went smooth, they communicated well and were very responsive to any questions or concerns.
  

  EF Go Ahead Tours

  Date: 08/29/2024

  Thank you so much for your positive feedback! We're thrilled to hear that you had a smooth tour and that our team was able to communicate effectively and respond to your questions and concerns.

• Review fromEllen G

  Date: 08/26/2024

  Airport transfers are difficult. They may leave you waiting at the airport for hours without telling you what's going on. They may put you on a bus with other tourists who are sick. They may put your fellow tourists on a chartered coach bus directly to the airport but give you a voucher for a more public or semi-public, multi-leg route. All of these things happened to me.Customer service is hard to work with. They're hard to get ahold of. When you do get a person on the phone, they're not empowered to do much for you and they'll read you a script meant to appease you. They say they'll send you an email with information, but the email never materializes. They put you in a loop of numbers to call and emails to send or receive that never gets you to anyone who can help you. When you talk to a person, they may tell you that they have "no specific information about your tour."The"any reason" trip protection plans seem to be less actual insurance and more of a voucher program where you can take another tour but not get your money back. If you want to make a claim, you need a certificate number that no one can give you. If you call the insurance company, they tell you that you have to email, but when you email, you get a pre-prepared response that has nothing to do with you or your question but sends you to a multitude of different emails and phone numbers that send you on other futile chases.
  

  EF Go Ahead Tours

  Date: 08/27/2024

  Thank you for sharing your review and bringing your concerns to our attention. We appreciate your feedback. A Go Ahead representative reached out to you shortly after your return to discuss these matters, and we encourage you to set up a phone call with them to provide us with more detailed feedback. They'll be able to support you with any additional questions you have about filing an insurance claim. 

  Additionally, our Any Reason Protection is a voucher option for travelers who need to cancel at the last minute. We clarify on our website that this benefit is not insurance but a separate Go Ahead offering, providing vouchers instead of cash refunds. We apologize if there was any misunderstanding, and we value your feedback on how we can improve our communication for future travelers.

   

• Review fromChad H

  Date: 08/22/2024

  They know how to assist you when your flight(s) need to be changed and how to give you a good vacation from sharing the culture to telling you the knowledge. I don't need to plan this vacation as it is already taken care of for me.

• Review fromBruce K

  Date: 08/22/2024

  Super professional tour. We loved everything. Italy was fabulous and so was our tour guide.

• Review fromAngie N

  Date: 08/22/2024

  Was completely amazing the perfect fit for travelers that enjoy preplanned tours and experiences. Three trips so far and no real problems. Issues with airlines. But that can not be controlled by this company.

• Review fromRobert K

  Date: 08/21/2024

  I did the Central Europe tour and loved it! All the hotels were very comfortable and ***** our tour guide was fantastic. She arranged for us to take extra excursions like The Sound of Music Tour which was a lot of fun. The local tour guide in each city were excellent and very knowledgeable. They were able to show us around to the best sites in each city. This was my first time in ****** and I highly recommend this tour. I am already looking to book another tour with EF Go Ahead Tours.
  

  EF Go Ahead Tours

  Date: 08/22/2024

  Thank you for your wonderful review! Were thrilled to hear that you loved your Central Europe tour and that the hotels, local guides, and especially your Tour Director, *****, made your experience memorable. Its great that you enjoyed the extra excursions, like The Sound of Music Tour, and felt well taken care of throughout your first European adventure. Were excited that youre already planning another trip with us and cant wait to help you explore more of the world with EF Go Ahead Tours!

• Review fromLance R

  Date: 08/21/2024

  My Wife and I went on a trip for our 35th wedding anniversary with EF Go Ahead Tours. We were informed of all the steps being made for flights, accommodations, extra tour excursions etc. We were sent a package of luggage tags and name tags for ID by the Tour Director upon arrival. The itinerary was as stated in the trip description on the website. The tour was as discussed in the tour description on the website including how demanding the schedule would be including walking 2-3 miles daily. The Tour Director was so patient and kind to everyone no matter how demanding some became over things that were not in anyones control. We made it to every excursion on time and ready to board all forms of transportation and the trip as a whole was the trip of a lifetime. We will plan another trip with EF Go Ahead Tours in the near future.
  

  EF Go Ahead Tours

  Date: 08/22/2024

  Thank you for sharing your experience and congratulations on celebrating your 35th wedding anniversary with us! Were delighted to hear that your trip was everything you hoped for, from the clear communication about flights and accommodations to the thoughtful itinerary that matched the trip description. Its wonderful to know that your Tour Directors patience and kindness made a lasting impression, and that you enjoyed every aspect of your journey. Were honored to have been part of such a special milestone and look forward to helping you plan another unforgettable adventure in the near future!