Reviews
This profile includes reviews for Infotracer.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 123 Customer Reviews
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Review fromChell D
Date: 05/08/2023
Quick, easy and great customer service. *** was very polite and professional.
Infotracer.com
Date: 05/09/2023
Hello Chell,
Thank you for this awesome review! We're happy you're satisfied with the assistance you received from ***. We'll ensure he reads your feedback; this will make his day.
Please let us know if there's anything else we can help you with. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
********************
***************Review fromElysia F
Date: 04/27/2023
I was very pleased with the information I searched through this service. I also did not realize I signed up for a subscription and they were able to easily refund my money as requested.Infotracer.com
Date: 04/28/2023
Hello ******,
We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours; and we're pleased we hit the **** for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
***************Review fromOrlandria H
Date: 04/25/2023
Great customer service. Provided in depth personal assistance. Great experience, no hassle cancellation of service. Great service, just no longer needed at this time.Thanks InfoTracer.com!!Infotracer.com
Date: 05/01/2023
Hello Orlandria,
Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received from customer service. We work hard to meet expectations like yours; and we're pleased we hit the **** for you. We hope to work with you again in the future!
Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
********************
***************Review fromTelisa R
Date: 04/17/2023
I had an opportunity to speak with ***. I was not aware I had signed up for a membership vs a singular purchase. He was able to cancel the membership and issue me a refund since I never used the service. Thankful that they were very flexible.Infotracer.com
Date: 04/18/2023
Hello ******,Thank you for this excellent review! We're happy you're satisfied with the assistance you received from ***. We'll ensure he reads your feedback; this will make his day. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromEb S
Date: 04/14/2023
**************** received from *** was superb. Having worked in customer service myself, I appreciate great customer service. The service was beneficial enabling me to get the information I needed.Infotracer.com
Date: 04/17/2023
Hi Eb,
Thank you for sharing your experience with us and the community. We're happy you're satisfied with customer service. We work hard to meet expectations like yours, and we're delighted we hit the **** for you. We hope to work with you again in the future! Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
********************
***************
Review fromSarah H
Date: 04/13/2023
The gentleman speaking to me made it clear what was happening and heard me out.Infotracer.com
Date: 04/14/2023
Hello *****,
Thank you for your review. I'm happy you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
*******************
**************
Review fromCarleen L
Date: 04/10/2023
Service was very good. ***, from customer service, was polite, pleasant and took care of my needs professionally and quickly. I received an email response to my request immediately. Current subscription was cancelled but if I need their service again I would certainly go back to **********.Infotracer.com
Date: 04/11/2023
Hello *******,
Thank you for taking the time to give us a review. We're happy you're satisfied with customer service and that you'll be using our services again in the future. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
********************
***************
Review fromAudra C
Date: 03/24/2023
Very nice service but have to call to cancel the serviceInfotracer.com
Date: 03/26/2023
Hello *****,We're happy you found our service helpful. Please know that there are other ways in which a customer can cancel their account. They can log in to the Member's Area, select My Account, and then click the Cancel Subscription button under Account Details. An email confirmation will be sent automatically.We will share your feedback with the team. This will help us understand how we can improve our services in the future. We hope to see you again! Have a nice day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromVa B
Date: 03/23/2023
Efficient, quick, good accurate thorough info. Thank you for this.Infotracer.com
Date: 03/24/2023
Hi Va.Thank you for this fantastic review! I'm happy you're satisfied with the information you received. We work hard to meet expectations like yours and are delighted we hit the **** for you. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************Review fromTremayne R
Date: 03/14/2023
They were very kind and helpful in my situation and I would definitely recommend them to anyoneInfotracer.com
Date: 03/16/2023
Hi ********,We're happy you're satisfied with the assistance you received and will recommend us to others. This is an experience we always want our customers to have, and we're delighted we hit the **** for you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
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