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Business Profile

Information Bureaus

Infotracer.com

Reviews

This profile includes reviews for Infotracer.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Infotracer.com has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Infotracer.com

      PO Box 130369 Boston, MA 02113-0007

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    • Infotracer.com

      1337 Massachusetts Ave PMB 101 Arlington, MA 02476-4101

      BBB accredited business seal
    • Infotracer.com

      PO Box 990142 Boston, MA 02199-0142

      BBB accredited business seal
    • Infotracer.com

      28 Atlantic Ave Ste 227 Boston, MA 02110-3802

      BBB accredited business seal
    • Infotracer.com

      PO Box 130368 Boston, MA 02113-0007

      BBB accredited business seal

    Customer Review Ratings

    4.17/5 stars

    Average of 123 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDoug H

      Date: 06/16/2023

      The *** number I was researching was not available. **************** worked with me to cancel my subscription so overall positive experience.

      Infotracer.com

      Date: 06/19/2023

      Hi ****,

      I'm sorry you didn't find the information you needed on our site. Rest assured, we will be working on improving our services. I'm happy, though, that you were pleased with customer service. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

    • Review fromSteven W

      Date: 06/11/2023

      They were extra professional and I would recommend them to anyone that is looking for the information they provide. Answered all my questions and resolved anything I brought forth. Top ************* who will continue to get my business and others that I will recommend them to.

      Infotracer.com

      Date: 06/13/2023

      Hi ******,

      Wow! Thank you for this awesome feedback! We're happy you're satisfied with customer service and that you will be recommending us to others. This inspires us to do better. If you need further assistance, please don't hesitate to let us know. Have an amazing day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

    • Review fromMary W

      Date: 06/05/2023

      Good and correct information regarding the property at ***********************************************************

      Infotracer.com

      Date: 06/06/2023

      Hello ****,

      We're happy you found the information you needed. We work hard to meet expectations like yours and we're pleased we hit the **** for you.

      Have a pleasant day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************
    • Review fromJames M

      Date: 06/02/2023

      Excellent Website . Got the information I needed Very Quickly and well organized . Your gal ( ***** ) was so helpful and Polite ! Thanks for your help and Courtesy . . .

      Infotracer.com

      Date: 06/05/2023

      Hi James,

      We're happy you're satisfied with the service. We work hard to meet expectations like yours; and we're pleased that we hit the mark for you. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      www.infotracer.com
      +1 833-922-2315

    • Review fromLuis F

      Date: 05/28/2023

      Super Nice Guy he help me ride away ! I was asking about billing questions he help me step by step !

      Infotracer.com

      Date: 05/29/2023

      Hi Luis,

      We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      www.infotracer.com
      +1 833-922-2315

    • Review fromMari C

      Date: 05/26/2023

      He is awesome, patient, polite and efficient. He was able to help me really fast.

      Infotracer.com

      Date: 05/28/2023

      Hello Mari,

      Thank you for taking the time to give us a review. We're happy you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      www.infotracer.com
      +1 833-922-2315

    • Review fromWilliam P

      Date: 05/16/2023

      I called because I had questions regarding my membership. *** picked up the phone and was nothing but kind, supportive, and proficient at assisting me. I highly recommend using ***********. It is a great deal for the services provided. If anything comes up in regards to needed assistance, the support team at *********** is top notch. I will be using this service going forward for any vehicle reports I need.

      Infotracer.com

      Date: 05/17/2023

      Hello *******,

      Thank you for sharing your experience with the community and us. We're pleased you're satisfied with the information and customer service you received. We hope to work with you again in the future. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

    • Review fromRobert H

      Date: 05/15/2023

      Excelent service. Very friendly, polite and professional, i couldnt ask for better service.

      Infotracer.com

      Date: 05/16/2023

      Hi ********,

      Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We work hard to meet expectations like yours; and we're please we hit the **** for you. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

    • Review fromJennifer D

      Date: 05/15/2023

      I was very pleased with InfoTracer.com .....I just used it for a one time check on a vin number. So I called to cancel the same day. It was very east to cancel. They sent me a letter of confirmation for cancellation. It was **** put on my paypal. And what was really nice....I still can use the it for my full 7 days as that is what the **** was for. The person who helped me on the phone was very nice and very helpful....JD

      Infotracer.com

      Date: 05/16/2023

      Hi ********,

      Thank you for this amazing review! We're happy you're satisfied with the overall service we have provided. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

      Sincerely,
      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

    • Review fromKathleen A

      Date: 05/12/2023

      5 stars

      Kathleen A

      Date: 05/12/2023

      Great customer service - fast, friendly, polite & he actually did what he said he was going to do. ??

      Infotracer.com

      Date: 05/14/2023

      Hello ********,

      Thank you for your feedback. We're happy you're satisfied with the assistance you received from customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

      Sincerely,

      Lovely
      Voice Of Customer Specialist
      ********************
      ***************

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