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Business Profile

Gunsmiths

Bud's Gun Shop.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 1,686 Customer Reviews

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Review Details

  • Review fromHarold H

    Date: 03/13/2025

    Bud's makes it easy. I found my firearm, ordered and got conformation . All in a matter of minutes. I have ordered other products from Bud's and it's always been quick and easy.
  • Review fromBrad N

    Date: 03/10/2025

    Great customer service. First time purchase through them . Was contacted by 9 am on Monday after ordering over the weekend . Will 1000% be back and reffering the homies
  • Review fromSteven W

    Date: 03/09/2025

    I’ve dealt with Buds Gun Shop on other purchases and have been extremely satisfied with there Quality products and with their customer service department
  • Review fromJohn R

    Date: 03/08/2025

    Have always received excellent service from Bud's. Quality items and fair prices.
  • Review fromWalter P

    Date: 03/08/2025

    Very helpful and ordering was very easy they gave me a great price
  • Review fromMark R

    Date: 03/07/2025

    Just bought another gun from Bud's and haven't had any at all. Great place to further my inventory.
  • Review fromJoshua M

    Date: 03/06/2025

    always a pleasure to shop with buds. they are efficient and knowledgeable. And usually have the best prices.
  • Review fromSteve R

    Date: 03/05/2025

    I haven't received my gun yet but I am eager to pick it up. Ordering was an easy process. I sent questions that got answered quickly. I would recommend Bud's to friends and family.
  • Review fromCynthia H

    Date: 03/05/2025

    It was an easy and quick process from the time of selecting the gun to checkout! Thank you for making it a positive shopping experience.
  • Review fromTim J

    Date: 03/04/2025

    Ordered a Kimber 1911 from Buds. It arrived at my FFL with defects. The slide would stick about an inch from going into battery. Would need to physically push the slide to get it into battery. Me, the two employees at the FFL and 5 other people in the shop observed this as an issue. Also, I stated the magazines would get stuck halfway into the slide and need to be slammed to fully inserted. As instructed on the website I refused the transfer and Buds had it shipped back to them. I asked for a replacement item since the original was defective. After a week of silence Buds sent me an email stating they could not replicate the issue and they would only resend me the original item (that I already found defective) or change me a 10% restocking fee for refund. I called and spoke with two people at Buds about the issue with the last supervisor being especially rigid. They refused any other option other than resending the defective firearm or charging me $100 to restock the pistol. Best case this is bad faith, worst case they are scamming people Buyers beware. Order from these guys at your own risk. Especially if its something expensive. Apparently nothing stopping them from sending you defective firearms then claiming they cannot replicate the issue.

    Bud's Gun Shop.com

    Date: 03/10/2025

    We apologize for any inconvenience. We did receive a request to return the firearm due to it having mechanical issues and we did offer the customer the option of a refund or replacement of the firearm, as we would for any defective item. When the firearm was returned our returns department as well as members of our processing department tested the firearm and found that it was fully functional. Normally, in the case of a non-defective return fees would apply, however, as we did not inform the customer of the fees we did want to provide an option to get the firearm back without any fees at all. After the discussion, it was decided to cancel the order. At the time the restocking fee was assessed. However, after reviewing the order we have notified our financing department to refund the remaining balance as a courtesy. The normal fees would apply in the should there be a return of a non-defective item.

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