Reviews
This profile includes reviews for Pink Lily's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 78 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKerry C
Date: 05/25/2025
great quality clothing and fast shipping. Love the variety also!
Pink Lily
Date: 05/27/2025
Hey Kerry! Thank you so much for your continued support and feedback. We're so happy you love our items as much as we do.Review fromJanelle F
Date: 05/16/2025
I recently had a wonderful experience shopping with Pink lily, and I just had to share my positive feedback! Their customer service is truly exceptional friendly, attentive, and genuinely eager to help. They made the entire process smooth and enjoyable. Additionally, the quality of their clothes is outstanding, the fabrics are soft, durable, and stylish. I’m incredibly satisfied with my purchases and will definitely be shopping with Pink Lily again. Highly recommend for anyone looking for great fashion and excellent service.Pink Lily
Date: 05/18/2025
Hi Janelle! Thank you so much for the review. We appreciate you and your business!Review fromKerri M
Date: 05/14/2025
I’ve been purchasing from Pink Lily for years! Love the cute styles and graphics they have to offer.Pink Lily
Date: 05/15/2025
Hi Kerri! Thank you so much for your continued support! We love a good graphic tee to dress up or down, and providing great items to our customers.Review fromSara G
Date: 05/13/2025
Amazing and fast shipping! Recommend to everyone and even made a tiktok about themPink Lily
Date: 05/14/2025
Hi Sara! Thank you so much for your support and for recommending us to friends.Review fromKatie C
Date: 04/28/2025
I’ve only ordered once from Pink Lily and was hesitant due to their no return policy. It’s nearly impossible to know the best size to order because EVERY brand is different. Sure enough some of the items don’t fit my body tight or well and needed to be returned. They only offer store credit which I don’t love. Nevertheless, I placed a second order after returning items that didn’t fit to use my store credit. Now I just pray they fit. They have some cute items but nothing that will motivate me to shop with Pink Lily again. It’s just not worth the uncertainty or hassle of tens possibly not fitting for me.Pink Lily
Date: 05/12/2025
Hi Katie! We're so sorry all of your items did not work for you. We are working to improve our return policy and the fit of all our items. If you ever have any questions on sizing, please email us at [email protected] and we'd be happy to assist you.Review fromKristi H
Date: 04/25/2025
I love this site! Most of what I order is high quality and it's all really cute. I'm a teacher (read: not rich), so I only order when I can get a good clearance/code/rewards discount, but I'm generally happy with my purchases, get frequent compliments when I wear their clothes, and I recommend them often.Pink Lily
Date: 04/28/2025
Hi Kristi! We're so happy you love our products as much as we do and that we can dress you for work and play. If you need anything, please reach out to us at [email protected]. Best,Review fromVictoria B
Date: 04/25/2025
I had a concern that the dress I received was defective and pink really did not hesitate to say they would just send me another one out!Pink Lily
Date: 04/28/2025
Hi Victoria! Again, we are so sorry about your dress. I am so happy that we could take care of this for you promptly. If you need anything else, please feel free to contact us at any time. Best,Review fromMaKenzie R
Date: 04/04/2025
I have been a loyal pink lily shopper for over 5 years and love their clothing and blankets!! The return policy may not be the best BUT they are always having great deals so I don’t really mind the store credit. Customer service is also easy and helpful if I have issues with my order.Pink Lily
Date: 04/06/2025
Hey MaKenzie, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.Review fromAshley H
Date: 04/04/2025
I love Pink Lily!! You can always find the best deal on the cutest clothes here, plus shipping is always fast! My go to place to find clothes for any occasionPink Lily
Date: 04/06/2025
Hey Ashley, We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.Review fromKrystina M
Date: 03/30/2025
I love shopping on Pink Lily. The selection of clothes is great and there is always a sale going on. Also, it is easy to earn points to redeem coupons for $25 off. The only thing is that you can't redeem if there is another offer code/sale, which there usually is.Pink Lily
Date: 04/01/2025
Hi Krystina! Thanks so much for your feedback and shopping with Pink Lily! Please note, we are working hard to improve our Pink Perks program and make earning and redeeming those points as easy and painless as possible. Best,
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.