Reviews

This profile includes reviews for TAFS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TAFS

  19865 West 156 Street Olathe, KS 66062

  
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  TAFS

  PO Box 872632 Kansas City, MO 64187-2632

  
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  TAFS

  PO Box 572632 Kansas City, MO 64157

  

Review Details

• Review fromfrank m

  Date: 06/02/2023

  I highly encourage all new carriers to not get suckered into signing a contract with TAFS. If I knew what I know now, I would have taken my factoring needs elsewhere. They fail to actually read the rate con and BOL and will split invoice from batch. Making them charge you a couple more extra dollars for a mistake they will not admit to. A couple of dollars adds up folks. The biggest issue I have with tafs aside from them raising fees every month, is the call back feature. You can ignore the fact that every 5 minuets while trying to call they suggest a call back. Well if you choose that option, it can be up to 5 hours. And I have the phone records to show proof. Staying on the line is not an option either because you wont get an answer. By the time you know it, the business day is almost up and the brokers are heading home already. Verification team is really unprofessional. Seems like they dont pay attention to detail. I cant wait to get my balance to 0 so I can end this relationship from h***
  

  TAFS

  Date: 06/12/2023

  Hello *****, TAFS management has reviewed your concerns, and a supervisor has reached out to you. We strive to deliver the best client experience. We assure you that we take your concerns seriously, and we are working to improve our call wait times as call volume has been high lately. Thank you for your feedback.

• Review frompedro daniel m

  Date: 05/31/2023

  They are the worst company I have ever dealt with, do not do business with them ever. They steal your money, they drove me out of business because of these fees that were never mentioned.
  

  TAFS

  Date: 06/12/2023

  Hello *****, all fees are included in the contract and you can ask our team about the fees at any point. Please call Client Services at ************ for further questions.

• Review fromCelia V

  Date: 05/31/2023

  They should train the representatives, they don't know what they're talking about. They don't answer calls, you leave a message and they don't call you back. Today I've been waiting on the phone all day. Every time I send a load I pray to God that it will not fall into the hands of a representative who does not know how to do his job. Right now I have problems with an invoice, they have not contacted the broker and they put it in late advance for no reason. I had credit on my fuel card from them EFS, they changed to Comdata, I got no credit and also I have to pay to put money on a prepaid card. Since I don't do this, the diesel adjustment is discounted on the invoice and when I signed my contract it was with EFS, not with Comdata. . This company is no good, run away from it if you can.Update: They still have my payment withheld even though they told me everything was fine. Tafs received the email because they were listed in the email.
  

  TAFS

  Date: 06/13/2023

  Hello *****, we had a supervisor reach out to discuss and attempt to resolve any issues. TAFS only succeeds when our clients succeed, so our goal is always to provide the best client experience. For additional help, please call Client Services at ************. Thank you.

• Review fromMarcus A

  Date: 05/31/2023

  Out of all the complaints that Ive seen hurled at this company why I never see an attempt to handle the issue you guys hold people hostage in a contract and have no intentions of honoring what you promised to handle I cant even get you guys to answer a phone call to walk through factoring an invoice as was promised I literally can call from my phone and get the whole too busy to answer spill but the moment I call from another number I get an immediate answer
  

  TAFS

  Date: 06/13/2023

  Hello ******, thank you for taking the time to share your feedback with us. We pride ourselves on delivering the best client experience, and it is disheartening to hear that we fell short in your case. We would like to assure you that we take your concerns seriously. We value your business and hope to have the opportunity to serve you better going forward.

• Review fromFrancisco Jose mc1193160 dot3556800 C

  Date: 05/27/2023

  Hey tafs. How come you don't do Same thing to me?Come on tafs why you ended your Micky mouse agreement? Have you tell people you selling them their own liability free savings and making gains?Thats illegal.have you tell them that you can't use ucc on File if you keep more than what's in your fake agreement?Have you tell people that your fake agreement don't meet the minimum requirements to be back up by a court? Have you tell them that if you hold collateral is to not have liability and is illegal!!Have you tell people you getting their information from federal website and sell that information to third party to illegally put on a ucc?. Have you tell them it's illegal and that's why you don't put your name on in ?Tafs come on tafs the reason you and I couldn't make Love is cause in Spanish we have a says. ((( Perro no come perro))) dog don't eat dog!!!And I still a baby next to big tafs!!But this big dog tafs got freaked when this lil dog woke up ready to play,!!!Come on tafs!!Why you left the playground and run?Lil all I read is people basically starting you trap them in the playground with that fake agreement!Sounds like some of them want to. ????.come on tafs you know I don't cry. I am a lil dog not the many years like you but you didn't want to play with me!!!Trap me trap me like you do to others!!!?? F*** tafs. You a bully. Pick in the soft ones and probably older than you!!!About me tafs?Why not me,?Why you Left the playground?Come out and play big tafs. Maybe you can show me something and I can learn from you!!(((((( Show me to be a runner!!!!!!??)))))))? A p**** bigdog afraid of the young dogs!!!!! ??Everytime I read other people complaining about stuck with a contract that the contract is going to be valid even after dead and that tafs is the one that is contract strong 40years in the business blah blah!!That's what keep trucking factory told me.Tafs I am still a baby next to you then!!!?? Come on tafs why you lawyer up on me?

• Review fromDaryl W

  Date: 05/26/2023

  This is very bad company I mean terrible... They are Thieves they steal ,charge extra processing fees when they make mistakes because they don't read ratecons they always say it's our fault.... they lock you in your contract because it has to be zero balance before your anniversary date......think about that ??? Basically can't work 90 days before your anniversary date ( when you signed contract) ....also they don't work for you..YOU WORK FOR THEM......THEY WANT CALL BROKERS HELP YOU GET YOUR MONEY....IF SOMETHING WRONG WITH INVOICE NUMBERS....OR ANYTHING YOU HAVE TO DO THE RESEARCH....THEY ARE NO HELP TOO **.... THEY ARE PIMPS......5YRS STUCK....
  

  TAFS

  Date: 06/12/2023

  Hello *****, we had a supervisor reach out to you to talk about any issues and go over your account. Our Client portal has all of the information you need on short pays and over advances, as well as unapplied payments. Thank you.

• Review fromDublin L

  Date: 05/03/2023

  This factoring is refusing to send a release letter to a carrier so we can pay them directly they are refusing our pay and charge this carrier back without a release letter I cant pay them directly
  

  TAFS

  Date: 05/08/2023

  Hello ******, your brokerage has been denied for purchase for all TAFS carriers due to payment over 90 days and non-payment to TAFS. Your company owes TAFS money and we need payment from you ASAP. The carrier you are referring to is still under contract with TAFS so we cannot send a release letter. Any charge back to a carrier is directly related to your lack of payment to TAFS. TAFS will gladly take any payment you can send. Once we receive them, we will release payment back to the carrier in the case of charge back.

• Review fromJustin T

  Date: 04/17/2023

  I really wish this company was even worth doing business with. They hold invoices in submitted batch for days will split batches so you have to pay multiple processing fees then pay you 1 ***** for a $850 load I ran and somehow consider that ethical I would love nothing more than to get out of my contract which I know wont happen due to their shady business practices and trapping people in hard to escape contracts. If you open a trucking company theses people will call dont walk, RUN.
  

  TAFS

  Date: 04/18/2023

  Hi ******, we had a supervisor reach out to see if there are any issues we can resolve. It seems there was a misapplied payment in your favor, which added funds that were not yours to your account, which you requested and used. Once the mistake was realized several weeks later it made your account negative, so you essentially received a free business loan from TAFS. The invoice you submitted was used to pay back the funds. We hope this clarifies any concerns that are outstanding and hope that our supervisor was able to help. Unfortunately we cannot release anyone from their contract early, but as long as you read and comply with the termination clause in the contract you will be able to get released. Thank you.

• Review fromKa W

  Date: 03/21/2023

  I wish I could put no stars the way they have you sign a contract through your application process is bulls*** it's only been 5 days of this forced unethical relationship. I have factored no invoices have not even finished the process and they will not ***** me a customer release. I do not want to work with them they are liars Nd the way they do things re very unethical. I was trying to reach my representative as soon as I realized I was fuc^& and he never responded. As soon as I declined to sign the form to finish this forced process he called. I already asked them for a customer release and they gave me some legal babble. Bulls%^& no. So I came here to do a review this has to stop the lies and deceitful things TAFS does to people that are trying to make aN honest living. 5 days of trying to contact my representative and nothing and I'm supposed to trust these people to pay me. A very bad first impression and I don't want to go any further.
  

  TAFS

  Date: 03/22/2023

  Hello, we had a supervisor speak to you regarding this yesterday. You signed a factoring services agreement with TAFS, and our representative was very clear when going through that agreement with you. It says Factoring Services Agreement in bold letters on the first page, and you also must initial that you have read each page of the agreement. Our rep has also attempted to reach out multiple times regarding any additional documentation needed. We have thousands of happy clients that use us for factoring and we are confident we will provide those services to you as well. Thank you.

• Review fromGMPS Transportation T

  Date: 03/21/2023

  Ive been with TAFS 4 years now. I have even recommended friends to come. Ive always said they are the mafia of factoring, lol because you gotta DIE to get out of your contract. I found out firsthand just how they really move when a truck I was leasing from them got picked up without not ONE notification. For the last 90 days +, weve dealt with our company being framed for $150k in false invoices submitted fraudulently through our company. I submitted every single document that served as proof in attempts of clearing my companys name.11.10.22 is when we realized we had been frauded. I had an account executive from TAFS that spent a few hours with my company figuring out what loads needed to be charged back due to the fraud. Dec. 8th, TAFS worked out a plan for repay, which was a 25% repay off of every load factored to pay off the debt of the $199,000 occurred in fraud. Note*: I made TAFS aware of who committed the fraud as well, considering he also did business with TAFS and has an account with , them.Feb. 10th., TAFS renegotiated the loan & brought the percentage from 25% to 20%. I made it clear that 20% however was still very high , especially with it being only 52 weeks to pay it back. I was going to try to figure it out anyhow considering it seemed as though I had no other options. A week 1/2 later, TAFS terminated my contract AND picked up the truck on the false premises of them saying they spoke with ****** told them I wont be factoring until April. Which never happened! No one called or notified me before picking the truck up. None of this made sense. When you call client services, 85% of the time, they are all clueless
  

  TAFS

  Date: 03/22/2023

  Hello GMPS, you were leasing a truck from ONE Leasing, and you were more than $2,500 behind in lease payments. An associate from ONE Leasing did speak with someone from your company, and made the decision to pick up the truck. Leasing companies want carriers that pay their lease payments. Your TAFS contract is still in place, and the 20% pay back is also in place. We suggest you file charges against the person that committed the fraud. You have put yourself in this situation and TAFS has been more than generous considering the circumstances. Thank you.