Reviews

This profile includes reviews for KC Disposal's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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KC Disposal has 2 locations, listed below.

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  KC Disposal

  10011 Woodend Rd Edwardsville, KS 66111-1763

  
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  KC Disposal

  11920 Grandview Rd Ste A Grandview, MO 64030-1189

  

Review Details

• Review fromJill N

  Date: 04/12/2025

  Called yelling at me that I need to pay my bill. The woman on the phone was screaming telling me I'm a few days late on my bill, even though I was suppose to have 1 month free. She was very unprofessional and rude. They came to my door begging me to have their service. I was with Republic Services for 13 years and never had someone call screaming. I will gladly go back to Republic Services. This company has only picked up my trash once and I still owe 38 dollars for my free month. They are liars and scammers, very sneaky company. Don't open the door to them if they come to your door!! They have tactics to lure people in.

• Review fromKyle J

  Date: 01/04/2025

  Their invoice shows I am being billed for a weekly pickup but they only come every other week. They said if I want my trash picked up every week it will cost more. Even though their invoice says I am being charged for a weekly rate. You can't make this up.

• Review fromMelissa H

  Date: 11/13/2024

  Salespeople were in my neighborhood this week. Despite displaying two "No Soliciting" signs, they knocked on my door twice yesterday and I had them on my security cameras pacing in front of my house over a three hour period. They came back again tonight. I only opened the door because I thought it was a delivery I was expecting. I opened the door, pointed at the sign and said "I'm sorry no soliciting" and they tried to tell me that's not what they are doing.

  KC Disposal

  Date: 11/15/2024

  Hi Melissa,

  Thank you for bringing this to our attention. We apologize that they continued to bother you after you let them know you had the "no soliciting" sign on your house.  Our company uses a Third-Party company to go knock door to door selling our services.  I have contacted the owner of the marketing company and let him know what happened and he said he will have a meeting with all of them this weekend.

  Again, we apologize for any inconvenience this may have caused you.

  Thank you,

  Team KCD

• Review fromKenneth S

  Date: 07/23/2024

  On July 5th, my Ram was struck by a KC Disposal truck while legally parked in my usual spot in front of the house. I called local disposal companies and a gentleman with KC Disposal by the name of Willie P. had called me to confirm that they have footage of their own garbage truck hitting my Ram on that date. Asking if I wouldn't mind resolving the matter outside of insurance, I provided two non-dealer quotes from local repair shops as requested, initially thinking highly of KC Disposal's character. Upon receiving the quotes, Willie questioned the extent of damage and offered me half of what the damage was. He then asked if I could use one of his preferred shops but never provided that quote and is asking my insurance to stop contacting him. I have yet to hear back from their office to receive their insurance information, which is who Willie told me to call when I tried reaching out to him again. All I want is for my Ram to be repaired back to normal; no more, no less. I generally support family owned businesses, but shame on KC Disposal for the extremely unpleasant and unprofessional experience.

• Review fromBrian H

  Date: 07/19/2024

  Do not use them! We had a solicitor come by and accepted him to send us a bid. Next thing I knew, I had a contract. Just call them and you’ll have to leave a voicemail. They won’t call back. See for yourself, just dial the number. Same thing happened to neighbor. Got a bill!

• Review fromMark M

  Date: 06/24/2024

  There needs to a zero or negative rating allowed. They have atrocious business practices. Their sales staff ignored my "No Soliciting" sign. I reluctantly agreed to speak with him and did give him an email and phone number to provide further information. They didn't provide any details of their service, so I looked them up on their website and found the requirements for service were far too restrictive. They did send a service agreement that stated I had agreed to services, which I didn't. Under signature, it stated "Phone". I didn't speak with anyone by phone or agree to anything. They also sent an email that their service would start in one month. I replied that I hadn't agreed to anything or signed anything. I'm still fighting with them to cancel. Don't ever give them your email or phone number. They take that as agreeing to a contract.

• Review fromCindy M

  Date: 05/22/2024

  I have had nothing but great service in the 2+ years that I have been using KC DISPOSAL for my trash and recycling collections when I moved to the area. The website is easy to use, but if one prefers to talk to a human, that too is accomplished without a long wait. Great Customer Experience!

• Review fromBryan G

  Date: 04/30/2024

  I wish I could give a negative star. I was offered a quote for a cost. When I received “quote” it was a signed agreement which they signed for me. I had 30 days to cancel and had to jump through more hoops to get the cancel in. They came to my door offering service will tell them never to come back.

• Review fromCody P

  Date: 04/09/2024

  I was told my trash was not picked up because "my can lid was unable to close and trash was overflowing." A trash truck several months ago ripped the lid off the trash barrel, yet it is my fault. I called and asked if they would come back the next day to pick it up but they said they would charge me extra.

• Review fromVirgella W

  Date: 02/19/2024

  This company employee are liars and lazy and manager are no better on 2/19/24 say pickup trash at 7:05am which is a lie you just came through **** ******* *** around 1:30pm.