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Business Profile

Auto Parts

Performance Auto Salvage LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Reviews

Customer Review Ratings

2.39/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromTony D

    Date: 09/25/2023

    I was searching for an automatic transmission for my **** Saturn online on 9/15/2023. I received a text from ********************* at Performance Auto Parts telling me he had a great deal for me. I called him, he gave me the details and said the transmission would be shipped immediately and be delivered to my shop doing the work in a few days. On 9/18/2023, I verbally accepted his offer and he connected me with ********************* to make payment. (Both guys had Indian accents). ***** told me they don't accept credit cards and to wire him the money $575.00 + tax totaling $612.00. I told him I don't want to pay a wire transfer fee. He said no problem and reduced the price from $612.00 total to $550.00 total (he removed $25.00 to cover the wire transfer fee and the tax too). He told me he would send me a receipt and tracking number the next day. He told me to wire the money to a ********** account with the account name "**********************". On 9/18/2023 I wired the money. I went on the BBB.org website and Yelp and discovered these guys are scammers. Everything is fake including the address. They troll the internet targeting people searching for auto parts. They claim they have the part and steal your money with no intention shipping anything. I immediately reported this suspected wire fraud incident to my bank on 9/18/2023. He did not send me a receipt with a tracking number. I call ***** and he told me he would send it in 2 weeks when the transmission ships. I told him that wasn't the deal, I can't wait 2 weeks, and I canceled the order. After a heated argument he agreed to mail me a refund the next day. I called him in 2 days to ask if he had mailed the refund check and he laughed at me and told me I was out of my mind and hung up on me. They use several different buisness names to describe themselves. The recently changed their name from "Performance Auto Parts" to "Performance Auto Salvage" and changed their address as well! These criminals have to be stopped!

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