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Business Profile

Auto Parts

Performance Auto Salvage LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Reviews

Customer Review Ratings

2.39/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromGreg T

    Date: 10/21/2024

    ordered parts in feb 2024 received half and now they have been dilly dallying placing me on infinite holds to get me off phone. placed complaint with attorney general.
  • Review fromHarshad M

    Date: 08/30/2024

    Worked with ***** for my Acura MDX seat belt and had a great experience working with him during the process. The part delivered was in good condition and largely the updates from Bosco were timely and sincere Would love working with him when needed Thanks, *******
  • Review fromMANUEL P

    Date: 08/21/2024

    We placed an order 2 front sport seats for a Mini ****** Wired $ *****.oo on 08/08/2024 Since then they do not reply to our emails or answer the phone
  • Review fromJacob H

    Date: 08/17/2024

    I am looking for a tailgate for my 2016 Honda Odyssey. Sam Miller called me from -3960. He seems very legit. For some reason Sam Miller will not pick up.
    They want me to sign the credit card form to charge the $1,422.00. I wouldn't do it. Their website performanceautosalvage.us states Account Suspended and the website will not come up. The business address in Plainfield, IL is a residence. They sent me a photo of a wrecked Odyssey with it on a tow truck to show me the back tailgate and color.
    I questioned them over and over again via email as to why they have an F rating with BBB? Why do they have negative reviews? They couldn't answer me. I have all the emails between me and Sam Miller.
    I called their business # at -5455. It all sounds legit business but you wait on hold for about 30 seconds and then you get forwarded to a voicemail that is computer voice: "Please leave a message for Boscoe Smith". Couldn't tell if it is Roscoe or Boscoe.
    Anyways, I canceled my credit card and am extremely disappointed that I wasted all this time in thinking they were going to help me. I have all the emails.
  • Review fromRicky D

    Date: 08/16/2024

    I would likely recommend not using this company I have purchased a used hood back on 06/01/2024, have paid invoice and never received anything. I have been leaving voice mails, emails and other than a couple emails saying in process and it will be handled this week which was weeks ago nothing. What does it take to return a phone call. I have asked for refund needless to say no response on this either. I am beginning to guess this company is another scam.
  • Review fromPeter h

    Date: 07/11/2024

    I have purchased an engines from this company performance auto salvage and have been treated right. affordable price and Thank you we have encountered so far at our Best and thank you for all your continued support. You are fantastic.
  • Review fromJames A

    Date: 06/17/2024

    ********************* of Performance Auto Salvage, accepted a certified bank check made out to Performance Auto Salvage on April 11, 2024 for $460.00 in payment for a front fender for a 1980 **** F-150. The part was never delivered. Our phone calls have not been answered.. WE have called on over 10 times with no answer. Those restoring the truck have been held up for two months. Absolutely no response of any kind to our requests. No refund offer and no explanation. Don't take a chance on this company.
  • Review fromAL M

    Date: 05/21/2024

    Paid Cash App No Part or Refund every send to the customer $325.00 12/**/2023 Well ***** really did not have a answer for me another distraction from you all failing to resolve the the issue and that is the Refund Not Received since 12/14/2023 in the amount of $325.00 and No Part.Now who is going to do the right thing does anyone have some professionalism to step up and own up to this terribly lack of customer service.Just Who.********************* ********************* ********************* Just Who I spoke to All of these Movers and Shakers and Still Nothing.Just Maybe One of you can pay me why not ?Is there a CEO or Owner Who and what id the number I will call that person directly Who
  • Review fromRachel R

    Date: 05/11/2024

    This place is a scam. Delayed shipping on parts ordered. Was told multiple times that the parts would be shipped out the next day. Its been two weeks. No invoice was sent and tracking number four. The merchandise purchased, which were parts for a vehicle..
  • Review fromPENNY M

    Date: 04/05/2024

    MOTOR WAS ORDERED AND PAID FOR VIA VENMO MARCH 2, 2024 TODAY IT'S APRIL 5, 2024 AND STILL NO MOTOR. NOT HAPPY WITH PERFORMANCE AUTO SALVACE, LLC.

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