Reviews
This profile includes reviews for Home Warranty of the Midwest, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 197 Customer Reviews
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Review fromRonald C
Date: 09/17/2024
Submitting my claim was very easy. I called Home Warranty to start my claim before I scheduled my service appointment. I received a claim number, had the work completed and emailed my paid receipt to Home Warranty. I received refund check within 10 days.
Home Warranty of the Midwest, Inc
Date: 09/18/2024
Thanks for sharing your experience! Much appreciated.Review fromJennifer T
Date: 09/15/2024
Very helpful and professional! They eased my worries and took care of everything. Highly recommendHome Warranty of the Midwest, Inc
Date: 09/16/2024
Thanks for your feedback! Much appreciated!Review fromEric C
Date: 09/15/2024
My closing company had forgotten to send a check to home warranty and I had a water heater go out. I called the company and within 2 days had everything resolved and a new water heater. Very happy with serviceHome Warranty of the Midwest, Inc
Date: 09/16/2024
Thanks, ****! Glad we were able to resolve your issue quickly!Review fromApril M
Date: 09/13/2024
It was a easy process, nice people and explained things well. I was very happy with this claim and service.Home Warranty of the Midwest, Inc
Date: 09/16/2024
Thank you for sharing your experience - much appreciated!Review fromKatie W
Date: 09/13/2024
Honestly had a great experience. Everything went smoothly. Everyone was polite and knowledgeable and above all, helpful! Had to make 2 claims in the same week and was taken care of immediately.Home Warranty of the Midwest, Inc
Date: 09/16/2024
Wonderful to hear! Thanks for sharing.Review fromAndrew S
Date: 09/13/2024
Weve had a faulty dishwasher since we moved in to our house in December 2023. Weve put in 3 claims and all were resolved promptly. We ended up buying a new dishwasher to avoid further potential claims down the track, but were able to claim a partial reimbursement through the warranty. Great service, great outcomes. Highly recommend!Home Warranty of the Midwest, Inc
Date: 09/16/2024
Thanks for your feedback! Much appreciated.Review fromJames M
Date: 09/13/2024
Ive been with Home Warranty *** for several years and have had great service when needed. Staff are always helpful and courteous and filing a claim is painless. I really like that Im free to use any repair company I choose. I highly recommend Home Warranty ***!Home Warranty of the Midwest, Inc
Date: 09/16/2024
Appreciate your loyal patronage - yes, using contractor of choice works out best for everyone!Review fromC. Z.
Date: 09/13/2024
Very nice and easy to work with. Gave me some pointers on how to submit in the future to make it even easier.Home Warranty of the Midwest, Inc
Date: 09/16/2024
Great to hear! Thanks for sharing.Review fromToni T
Date: 09/11/2024
Excellent customer service and quick reimbursements! Happy with all aspects! This program has paid for itself many times over. Highly recommend any homeowner get this company.Home Warranty of the Midwest, Inc
Date: 10/21/2024
Thanks for your high recommendation. We appreciate it!Review fromJoe A
Date: 09/04/2024
I bought a small house. Bought the coverage as houses and stuff inside is expensive. On Thanksgiving fridge went out. I borrowed a friend's fridge so that we (family of seven) didn't lose all of our food. We don't have a lot of money or space, and tried to make the best of a bad situation. Well in order to fit the fridge in so we didn't lose all of our food, we moved the broken one outside. It was covered under a gazebo and tarp so it did not see the elements. Home Warranty, Inc refuses to cover it cause "it was moved outside the home". Well, I don't have space for 2 fridges. Their response was, "well, you could have called a tech to your home"... I live in rural Wyoming, I would like to meet the tech that is going to come to my house on thanksgiving to look at a fridge. I don't think he or she exists. When I told the agent over the phone this, he just said I violated the contract and they will not honor the claim. So my options were let all my family's food go to rot or move a fridge.... I just didn't think that this company would do anything to get out of a claim...The only reason they are getting one star is they responded quickly. Other than that this company is the epitome of greedy insurance companies. I feel like i got scammed. guess i will use the 500 dollars that was going to be to renew the warranty as a down payment on a new fridge, thanks for nothing Home Warranty of the Midwest, IncHome Warranty of the Midwest, Inc
Date: 09/05/2024
We certainly regret that you were less than satisfied. We do show you did not file the claim until 8/19/24 when your response indicates that refrigerator was moved outside on 11/23/23 and according to you, was still outside when you requested service 9 months later. This would definitely interfere with the ability to get a correct diagnosis and to pinpoint the original issue.
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